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Online Library Assistant Jobs in Springfield, MA

Administrative Assistant

Hartford, CT · On-site

$65K - $84K/yr

Visit our Applicant Reference Library for additional support throughout the recruitment process ... The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official ...

... librarians, and students both online and on-campus to drive preference and usage for Thomson ... Develop strategic partnerships to assist students with research assignments * Maintain current ...

Administrative Assistant

Hartford, CT

$18.25 - $24.50/hr

Visit our Applicant Reference Library for additional support throughout the recruitment process ... The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official ...

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See Springfield, MA salary details

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How much do online library assistant jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for online library assistant in Springfield, MA is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Online Library Assistant position, and why are they important?

To thrive as an Online Library Assistant, you need strong organizational skills, attention to detail, and basic knowledge of library science or information management, usually supported by a high school diploma or relevant coursework. Familiarity with integrated library systems (ILS), digital cataloging tools, and content management platforms is often required. Excellent customer service, communication, and problem-solving abilities set outstanding candidates apart in this role. These competencies ensure efficient digital resource management, positive user experiences, and smooth coordination with other library staff.

What are the typical daily tasks of an Online Library Assistant?

As an Online Library Assistant, your daily responsibilities may include assisting patrons with locating digital resources, updating and maintaining library databases, and responding to user inquiries via email or chat. You might also help with cataloging e-books, preparing virtual event materials, and troubleshooting access issues for online collections. Collaboration with librarians and technical staff is common to ensure seamless library operations. This role provides a great foundation for those looking to develop customer support and information management experience in a modern, digital library environment.

What is an Online Library Assistant job?

An Online Library Assistant supports digital library operations by helping users access electronic resources, managing databases, and assisting with research inquiries. They may also handle cataloging, troubleshooting access issues, and maintaining digital collections. This role requires strong organizational skills, technical proficiency, and knowledge of library systems.

What are popular job titles related to Online Library Assistant jobs in Springfield, MA? For Online Library Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Online Library Assistant jobs in Springfield, MA look for? The top searched job categories for Online Library Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Online Library Assistant jobs? Cities near Springfield, MA with the most Online Library Assistant job openings:
Infographic showing various Online Library Assistant job openings in Springfield, MA as of June 2026, with employment types broken down into 24% Full Time, and 76% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,723 per year, or $18.6 per hour.
Instruction & Assessment Librarian

Instruction & Assessment Librarian

WESTERN NEW ENGLAND UNIVERSITY

Springfield, MA

Full-time

Posted 2 days ago


Western New England University rating

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

173rd of 535 rated colleges and universities


Job description

PURPOSE OF THIS POSITION:
The primary purpose of this position is to participate in instructing and assessing the university-wide information literacy (IL) program in both classroom and individual settings. In collaboration with other librarians and University faculty, this position will also participate in the D’Amour Library assessment program and implement data-driven revisions to the IL program to align with NECHE and AACSB accreditation requirements. This position also serves as library liaison to the College of Business students and faculty. This position also provides support for and assessment of circulation & reference services, engages in outreach, programming, and event planning, and participates in library collection analysis and space planning. This position also spearheads the library’s AI, OER and data literacy initiatives.
 

DISTINGUISHING CHARACTERISTICS:
The primary responsibilities of this position are to actively participate in the instruction and information literacy programs for D’Amour Library, including the assessment, design, development, promotion, coordination, and assessment of instruction services and programs; to provide data-centered IL instruction for the College of Business, to provide liaison services to the College of Business; to provide circulation, reference and outreach service; to work collaboratively across disciplines to meet accreditation requirements for information literacy; and implement, revise and maintain programmatic assessment of library-CoB activities pursuant to D’Amour’s strategic plan.

ESSENTIAL DUTIES:

Please list in order of importance, with the first duty being the most important.

  1. Provides information literacy instruction to all disciplines at the program, classroom, and individual level.
  2. Communicates and collaborates with academic departments, faculty, and instruction librarians to design and integrate information literacy competencies and services in alignment with NECHE & AACSB accreditation requirements and institutional strategic planning.
  3. Serves as Library Liaison to the College of Business, including providing specialized research, reference, collection development, specialized student-facing outreach services, and instruction for business resources.
  4. Participates in the design, development, and assessment of the D’Amour’s Information Literacy program(s) in collaboration with the university’s Director of Assessment.
  5. Assesses library collections, e-resources and spaces, including utilizing FOLIO and Panorama, in collaboration with library staff.
  6. Spearheads the library’s AI, OER and data literacy initiatives and collaborates with faculty on related campus initiatives.
  7. Supervises student interns as needed.
  8. Develops web content, tutorials, trainings, LibGuides, workshops such as Title IX, patent, copyright, and trade publications specific to the CoB, RefAnalytics training guides, newsletter content, and IL learning objects for students, faculty, and staff as needed.
  9. Maintains LibGuides statistics and provides data for assessment and annual reporting purposes, including recommending data-driven service changes.
  10. Participates in D’Amour’s circulation, reference and research support activities to the University community, including providing back-up coverage for Circulation Desk activities.
  11. Engages in library outreach activities and initiatives, including those related to Title IX and DEI-related, and related event/exhibit planning.
  12. Develops and maintains documentation and repository for internal library workflows to promote operational continuity.
  13. Provides staff training related to assessment, workflows, and documentation, including training student workers.
  14. Collaborates with library administration on strategic planning activities.
  15. Prepares and submits an annual report to the Director of D’Amour Library.
  16. Participates in D’Amour Library and University functions and represents both as appropriate.

MARGINAL DUTIES:

  1. Participates in University committees.
  2. Attends professional conferences.
  3. Implements and maintains seed library and related programming
  4. Advises on documentation and knowledge organization for staff and faculty.
  5. Collaborates with the Office of Career Development on job searching and industry research.
  6. Performs other duties as assigned by the Director of D’Amour Library.

Instructions for Applicants: Please include Statement of Teaching Philosophy along with required application materials for full consideration

REQUIRED KNOWLEDGE, SKILL AND ABILITIES:

  1. Knowledge of information literacy competencies and assessment.
  2. Knowledge of integrated library systems and related library e-resources.
  3. Skills to effectively instruct in classroom settings.
  4. Skills to communicate in an effective manner, verbally and in written form.
  5. Commitment to upholding principles of diversity, equity, and inclusion.
  6. Ability to work independently.
  7. Ability to work in a team environment.
  8. Skills and motivation for lifelong learning.
  9. Willingness to travel and/or work at various hours as required.

ERGONOMIC REQUIREMENTS:
Requires full range of normal body motion to include standing, walking, sitting, bending, stooping, squatting, reaching, balancing, and keyboarding. Corrected vision and hearing to normal ranges. Ability to lift up to 30 pounds, to carry up to 30 pounds, to push/pull book trucks weighing up to 75 pounds, and to reach library shelving up to 7-feet high in order to remove and replace materials.

QUALIFICATION STANDARDS:
Required Qualifications:

  • Master's degree in library science or closely related field from an ALA-accredited program required by the date of hire.
  • At least 1 year of full-time professional library experience, including providing reference and instruction.
  • Knowledge of techniques for evaluating/assessing information literacy programs and instruction.
  • Advanced knowledge of Excel.
  • Significant experience creating LibGuides and other Springshare products
  • Experience working with diverse populations

Preferred Qualifications:

  • Experience with subject-specific databases/resources related to business, finance, marketing, etc.
  • Experience implementing business research competencies (RUSA)
  • Experience creating digital learning objects or tutorials
  • Experience with grant writing and/or technical writing
  • Experience with data literacy pedagogy
  • Experience utilizing Tableau data visualization software
  • Experience with data analysis, metadata, and/or programming languages (e.g., SQL, Python), OpenRefine, Greenglass or other collection analysis tools.

Western New England University is committed to enhancing diversity, equity, inclusion and belonging by acknowledging and embracing diversity of thought, opinion, and approach with colleagues regardless of background, culture, and organizational level. WNE encourages diversity in our job applicants to ensure the best culture and work outcomes.