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Level 1 Desktop Support Jobs (NOW HIRING)

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

STAND 8

Desktop Support Technician

Chicago, IL · On-site

$30 - $40/hr

We are seeking a skilled and customer-oriented Desktop Support Technician to provide Level 1 and Level 2 onsite, in-person, phone, and remote technical support for a large enterprise user base. This ...

Amicis Global

Desktop Support Analyst

White Plains, NY · On-site

$25 - $35/hr

Desktop Support Analyst Location: White Plains, NY 10601 Duration: 12+ Months Kindly help me with ... Support Help Desk in a Level 2 capacity (hardware, software, printer equipment, mobile devices)

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

Prohires

Desktop Support

Princeton, NJ · On-site

Client Kit Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor ... High level of ownership, attention to detail, and accountability Regards, Rohit UpStream Global ...

Futran Tech Solutions Pvt. Ltd.

Desktop Support

Freeport, IL · On-site

$19 - $24.25/hr

Below are the skills needed for Desktop Support requirements. Please note that this position ... Primarily provides Tier 1 level support; may provide Tier 2 level support as needed. * Escalates ...

Pyramid Consulting, Inc

Desktop Support Analyst

Baltimore, MD · On-site

$23 - $31/hr

... Level 1 support. • Support Microsoft Windows environments across both physical endpoints and virtual desktops. • Assist users with enterprise productivity applications and internal business ...

F2Onsite

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L1 Desktop Project Tech-Intune

Irvine, CA · On-site

$22 - $24/hr

Level 1 Onsite Desktop Project Tech for Intune Autopilot rollout 2-3 months + * Physical device setup * Enrollment assistance * Laptop/Desktop Support * Peripheral installation * Basic ...

Gunvor

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

The primary role is the provision of efficient 1st level user Desktop support for the users located ... of 1 year) on Microsoft Windows and standard desktop software • Good knowledge of desktop and ...

Trident Consulting

Desktop Support

Manhattan, NY · On-site

$22.25 - $28.25/hr

Trident Consulting is seeking a Desktop Support for one of our clients in New York, NY, a global leader in business and technology services. The role involves providing dedicated on-site desktop ...

Diverse Lynx

Desktop Support

Princeton, NJ · On-site

Diverse Lynx is a company seeking a Desktop Engineer to provide dedicated on-site desktop support ... High level of ownership, attention to detail, and accountability Preferred : • Good to have ...

Diverse Lynx

Desktop Support

Manhattan, NY · On-site

Diverse Lynx is seeking a Desktop Engineer to provide dedicated on-site desktop support for front ... High level of ownership, attention to detail, and accountability Preferred : • Good to have ...

Noblesoft Technologies

Desktop Support

Melbourne, FL · Remote

$20.75 - $26.25/hr

Have some level of technical understanding of the products building up a desktop service ... Phone support experience necessary. * Technical helpdesk or technical call center experience is ...

Ovation Workplace Services Inc.

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Desktop Support Technician

Frisco, TX · On-site

$19 - $24/hr

Provide first/second level contact and problem resolution for customer issues. b)Work with Third ... Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft ...

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All JobsLevel 1 Desktop Support Jobs

Level 1 Desktop Support information

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$10

$26

$45

How much do level 1 desktop support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for level 1 desktop support in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Level 1 Desktop Support technician typically earns less than $10,000 a month; however, some high-level IT roles, sales positions, or specialized freelance work in tech can reach that income level without a degree, often requiring certifications, experience, or strong technical skills. Most jobs paying $10,000 monthly usually demand advanced skills, experience, or entrepreneurial efforts rather than entry-level positions.

What does a level 1 help desk do?

A Level 1 help desk technician provides basic technical support to users, handling common issues such as password resets, software installations, and troubleshooting hardware problems. They typically follow established procedures, use remote support tools, and escalate complex issues to higher support levels when necessary.

What is a Level 1 desktop support job description?

A Level 1 desktop support technician provides basic technical assistance to users, troubleshooting hardware, software, and network issues. They handle initial problem diagnosis, perform routine repairs, and escalate complex issues to higher support levels. Strong communication skills and familiarity with common operating systems and support tools are essential for this role.

What are the key skills and qualifications needed to thrive as a Level 1 Desktop Support technician, and why are they important?

To thrive as a Level 1 Desktop Support technician, you need a solid understanding of computer hardware, operating systems, and basic networking, often supported by a relevant certification like CompTIA A+ or equivalent coursework. Familiarity with ticketing systems, remote desktop tools, and common office software is essential for troubleshooting and resolving user issues. Strong communication, patience, and problem-solving skills help you deliver effective support and build trust with users. These abilities are crucial for quickly diagnosing issues, minimizing downtime, and ensuring a positive user experience.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include specialized roles such as senior IT consultants, project managers, or freelance contractors with high-demand skills. These positions often require extensive experience, certifications, or working on complex projects, and may involve consulting, contract work, or leadership responsibilities in their fields.

What are Level 1 Desktop Support professionals?

Level 1 Desktop Support professionals are entry-level IT staff responsible for providing initial technical assistance to end-users. They handle basic troubleshooting for hardware, software, and network issues, and resolve common problems such as password resets, printer setup, and software installations. If an issue is too complex, they escalate it to higher-level support teams. Their role is crucial for maintaining productivity and ensuring smooth technology operations within an organization.

What are some common challenges faced by Level 1 Desktop Support professionals, and how can they be addressed?

Level 1 Desktop Support professionals often encounter challenges such as handling a high volume of support tickets, addressing users with varying technical skill levels, and troubleshooting diverse hardware and software issues remotely. Effective time management and clear communication are key to managing these demands. Building a strong foundational knowledge base and following clear escalation protocols can help resolve issues efficiently and provide a positive experience for both users and the support team.

What is the difference between Level 1 Desktop Support vs Help Desk Technician?

AspectLevel 1 Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, HDI Support Center Analyst (HDI-SCA)
Work EnvironmentOn-site, end-user support, troubleshooting hardware/software issuesHelp desk, remote or on-site support, customer service focus
Employer & Industry UsageIT departments in various industries, retail, healthcareIT service providers, corporate IT support, government agencies

Both roles involve troubleshooting hardware and software issues, often requiring similar certifications. However, Level 1 Desktop Support typically focuses on on-site technical support for hardware and software problems, while Help Desk Technicians often handle remote support and customer service inquiries. Understanding these differences can help job seekers identify the right role based on their skills and career goals.

More about Level 1 Desktop Support jobs
What cities are hiring for Level 1 Desktop Support jobs? Cities with the most Level 1 Desktop Support job openings:
What states have the most Level 1 Desktop Support jobs? States with the most job openings for Level 1 Desktop Support jobs include:
What job categories do people searching Level 1 Desktop Support jobs look for? The top searched job categories for Level 1 Desktop Support jobs are:
Level 1 Desktop Support jobs near you
Infographic showing various Level 1 Desktop Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.
Desktop Support

Desktop Support

System One

Pensacola, FL • On-site

$19.25 - $24.25/hr

Contractor

Posted yesterday

Job description

Job Title: Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite – onsite

Responsibilities

  • Provide technical support for desktop hardware and software issues in a fast-paced environment
  • Utilize troubleshooting and ticketing systems such as ServiceNow to track and resolve issues
  • Support Windows 10 operating systems and Microsoft Office/365 applications including Outlook
  • Manage Active Directory accounts and permissions
  • Perform desktop imaging using MDT, LTI, ZTI procedures
  • Assist with printer support for HP, Canon, Toshiba models
  • Deliver excellent interpersonal and customer service to end-users
  • Maintain patience and a strong team-first mindset in a dynamic environment
Requirements
  • Excellent interpersonal and customer service skills
  • Patience and a strong team-first attitude
  • Ability to work effectively in a fast-paced environment
  • Experience troubleshooting with ServiceNow or similar ticketing systems
  • Windows 10 experience
  • Knowledge of Microsoft Active Directory
  • Experience with desktop imaging tools (MDT, LTI, ZTI)
  • Proficiency in Microsoft Office/365 and Outlook
  • Experience supporting IBM Lotus Notes and printer support (HP, Canon, Toshiba)
  • Must be eligible to work in the US without sponsorship

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Ref: #851-Rockville-S1

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