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Legal Tech Jobs in Raleigh, NC (NOW HIRING)

Director, Product Operations

Raleigh, NC · Hybrid

$125K - $160K/yr

Why this Role Matters The Director of Product Operations is a senior leader responsible for the operational backbone of a complex, fast-growing portfolio of legal technology solutions. Reporting into ...

In this role, you will provide strategic, businessoriented legal guidance that enables growth while managing risk across a global, partnerdriven, cloudenabled technology business. This role reports ...

In this role, you will provide strategic, business-oriented legal guidance that enables growth while managing risk across a global, partner-driven, cloud-enabled technology business. This role ...

Solutions Consultant

Raleigh, NC · On-site +1

$75K - $95K/yr

Ready to Help Shape the Future of Legal Tech?! At Litera, we don't just build software, we transform how the world's top law firms operate. Every day, we RaiseTheBar for what's possible through AI ...

Transaction Attorney

Durham, NC · Remote

$80 - $105/hr

Prior exposure to AI, legal tech, or training initiatives. * Experience working with private equity firms. Why Join: * This is an opportunity to work at the intersection of law and technology. * You ...

Transactional Lawyer

Raleigh, NC · Remote

$80 - $105/hr

Prior exposure to AI, legal tech, or training initiatives. * Experience working with private equity firms. Why Join: * This is an opportunity to work at the intersection of law and technology. * You ...

Prior exposure to AI, legal tech, or training initiatives. * Experience working with private equity firms. Why Join: * This is an opportunity to work at the intersection of law and technology. * You ...

Prior exposure to AI, legal tech, or training initiatives. * Experience working with private equity firms. Why Join: * This is an opportunity to work at the intersection of law and technology. * You ...

Prior exposure to AI, legal tech, or training initiatives. * Experience working with private equity firms. Why Join: * This is an opportunity to work at the intersection of law and technology. * You ...

Senior Accountant

Raleigh, NC · Hybrid

$80K - $90K/yr

Ready to Help Shape the Future of Legal Tech?! At Litera, we don't just build software, we transform how the world's top law firms operate. Every day, we RaiseTheBar for what's possible through AI ...

... legal work, especially those who have deep experience with drafting, reviewing, negotiating, and redlining within the tech field. In this role, you will review, assess, and contribute to contract ...

... legal work, especially those who have deep experience with drafting, reviewing, negotiating, and redlining within the tech field. In this role, you will review, assess, and contribute to contract ...

Corporate M&A Associate

Durham, NC · Remote

$80 - $105/hr

Prior exposure to AI, legal tech, or training initiatives. * Experience working with private equity firms. Why Join: * This is an opportunity to work at the intersection of law and technology. * You ...

... legal work, especially those who have deep experience with drafting, reviewing, negotiating, and redlining within the tech field. In this role, you will review, assess, and contribute to contract ...

... legal work, especially those who have deep experience with drafting, reviewing, negotiating, and redlining within the tech field. In this role, you will review, assess, and contribute to contract ...

Prior exposure to AI, legal tech, or training initiatives. * Experience working with private equity firms. Why Join: * This is an opportunity to work at the intersection of law and technology. * You ...

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Showing results 1-20

Legal Tech information

See Raleigh, NC salary details

$35K

$49.4K

$69.5K

How much do legal tech jobs pay per year?

As of Jul 15, 2026, the average yearly pay for legal tech in Raleigh, NC is $49,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $51,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in legal tech roles, and how can they overcome them?

Professionals in legal tech often encounter challenges such as bridging the gap between technical solutions and legal requirements, managing resistance to change among traditional legal teams, and staying updated on rapidly evolving technologies. To overcome these challenges, it's important to maintain strong communication and collaboration with both legal and IT departments, actively seek ongoing training and certifications, and participate in cross-functional projects. Building a network within the legal tech community can also provide valuable support and insights for addressing industry-specific obstacles.

What are the key skills and qualifications needed to thrive in Legal Tech, and why are they important?

To excel in Legal Tech, you need a solid understanding of both legal principles and technology, often supported by a degree in law, computer science, or a related field. Familiarity with legal research databases, document automation tools, e-discovery platforms, and relevant certifications such as Certified E-Discovery Specialist (CEDS) are highly valuable. Strong analytical thinking, problem-solving abilities, and effective communication are important soft skills that set professionals apart in this field. These competencies enable the seamless integration of technology into legal processes, driving efficiency, accuracy, and innovation.

What is the difference between Legal Tech vs Paralegal?

AspectLegal TechParalegal
Required credentialsTypically no formal certification, but familiarity with legal softwareCertificate or associate degree in paralegal studies often required
Work environmentTech companies, law firms, legal departmentsLaw firms, corporate legal departments, government agencies
Industry usageDeveloping legal software, automating legal processesSupporting attorneys with research, document preparation

Legal Tech professionals focus on developing and implementing technology solutions for legal services, often requiring technical skills and familiarity with legal processes. Paralegals assist attorneys directly with legal research, document management, and case preparation. While both roles operate within the legal industry, Legal Tech emphasizes technology development, whereas paralegals provide legal support services.

What is Legal Tech?

Legal Tech, short for legal technology, refers to the use of software and technology to provide legal services and support the legal industry. This can include tools for document automation, e-discovery, legal research, case management, and contract analysis. Legal Tech aims to improve efficiency, reduce costs, and make legal services more accessible. It is increasingly important in modern law firms, legal departments, and even for individuals seeking legal help.
What are the most commonly searched types of Legal Tech jobs in Raleigh, NC? The most popular types of Legal Tech jobs in Raleigh, NC are:
What job categories do people searching Legal Tech jobs in Raleigh, NC look for? The top searched job categories for Legal Tech jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Legal Tech jobs? Cities near Raleigh, NC with the most Legal Tech job openings:
In Product Customer Experience Lead (Pendo)

In Product Customer Experience Lead (Pendo)

Litera

Raleigh, NC • On-site

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago


Job description

Job Description
Join the Legal Tech Revolution at Litera
Are you ready to shape the future of how law is practiced? At Litera, we're on a mission to Raise The Bar™️ for the legal profession by delivering transformational and globally-trusted solutions to law firms and corporate legal teams worldwide. We've been a leader in legal tech innovation for 30 years and are leading the legal AI revolution to this day with most of the world's largest law firms as our clients. If you're passionate about building AI-forward solutions that scale globally and want your work to impact millions of legal professionals worldwide, this is your opportunity to be part of an extraordinary team that's elevating the craft of law.
As part of our strategic growth and commitment to fostering collaboration and operational excellence, we are transitioning to a hybrid working model. This position is based in one of the locations listed below and candidates should reside within reasonable commuting distance, as this role requires on-site presence at least three days per week .This hybrid approach enables us to build a collaborative and innovative work environment while maintaining the flexibility that supports both productivity and work-life balance. We are actively seeking talented individuals to join our team in this exciting new phase of growth.
Available Office Locations: Raleigh | Austin | Boston | Philadelphia | Chicago | Holmdel | Denver | Toronto
Overview: As a In-Product Customer Experience Lead (Pendo) at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession. In this role you will be the strategic owner and administrator of Pendo across the entire Litera product portfolio. You are the operational backbone of our digital experience, ensuring that every user interaction is measured, optimized, and purposeful.
Key Responsibilities:
  • Pendo Center of Excellence Support: Drive best practice of the global Pendo instance, specifically around product adoptions best practices. Define success metrics, establish governance and tagging best practices, and ensure data integrity across all Litera products.
  • Driving Adoption: Analyze product usage data to identify friction points. Design and deploy in-app guides, walkthroughs, and resource centers that lead users to their "Aha!" moment faster.
  • Onboarding Orchestration: Facilitate a seamless transition for new users by building automated, personalized onboarding paths that reduce time-to-value.
  • Behavioral Insights: Serve as the "voice of the user" by providing qualitative and quantitative data to Product Managers and Engineering to influence the product roadmap.
  • Cross-Functional Execution: Collaborate with Marketing, Sales, and Customer Success to ensure in-app communications are aligned with the broader customer lifecycle.
  • What you will do:
    • Pendo Administration: Manage user permissions, metadata mapping, segment creation, and subscription settings.
    • In-App Strategy: Build and experiment with in-app guides and polls to drive feature velocity and gather real-time user feedback.
    • AI-Driven Lifecycle: Lead the charge in integrating AI tools to personalize the user journey and automate support within the product.
    • Reporting & Analytics: Create dashboards for executive leadership that track Product Adoption Scores, retention trends, and guide engagement.
    • Governance: Manage the Product Development Lifecycle integration with Pendo, ensuring new features are "tagged and ready" before they launch.

Qualifications:
  • Pndo Expertise: Extensive hands-on experience as a Pendo Administrator (Pendo Certification is a plus).
  • The "Builder" Mindset: A track record of taking a tool and scaling it into a functional business process.
  • Technical Acumen: Deep understanding of how SaaS software works (HTML/CSS selectors for tagging is a must).
  • Analytical Curiosity: You don't just report numbers; you find the "why" behind user behavior.
  • Collaboration: Proven ability to influence stakeholders across Product, Engineering, and Customer Success.
  • Education: Bachelor's degree or equivalent professional experience in Digital CX, Product Ops, or Marketing Tech.

Why Join Litera?
  • The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment
  • Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact
  • Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together
  • Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.
  • Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.