Learning Technology Manager Jobs in Tennessee (NOW HIRING)

Job Summary:
The LMS/eLearning Consultant will design, implement, manage, and optimize learning management system (LMS) and eLearning solutions to support organizational learning initiatives. This role involves collaborating with internal stakeholders to analyze training needs, develop eLearning strategies, and ensure seamless technology integration to enhance employee engagement and performance outcomes. The ideal candidate has a blend of technical expertise, instructional design experience, and project management skills, with a proven track record of implementing eLearning solutions that align with organizational goals.
Key Responsibilities:
LMS Administration and Implementation:
- Oversee the customization, deployment, and maintenance of LMS components associated with assigned projects.
- Troubleshoot and work with the team to optimize system performance to ensure accessibility and functionality for all users.
- Use the defined team quality assurance processes to ensure content meets design standards and organizational requirements.
eLearning Strategy Development:
- Collaborate with subject matter experts and organizational leaders to analyze training needs and design eLearning solutions.
- Develop eLearning strategies to align with organizational learning objectives and the strategic LMS and eLearning plan.
Instructional Design:
- Design and develop interactive eLearning content using authoring tools and create detailed storyboards.
- Ensure eLearning courses follow adult learning principles and align with compliance, technical, or developmental learning objectives.
- Collaborate with subject matter experts to define learning objectives and apply instructional design principles to create effective, engaging learning experiences.
Stakeholder Collaboration and Consultation:
- Work with organizational stakeholders to assess learning needs, define goals for training, and deliver technology-enabled training solutions.
- At the direction of the Learning Technology Manager and Sr. LMS/eLearning Consultant, work with the eLearning/LMS team to define LMS goals and plans for accomplishing these goals.
- Act as a liaison between IT, HR, training teams, and end-users to facilitate a smooth experience for learners and leaders who monitor learning progress.
Training & Support:
- Provide training for end-users and leaders as directed by the Learning Technology Manager and SR. LMS/eLearning Consultant on LMS functionalities, troubleshooting, and best practices.
- Develop user guides, documentation, and support resources to ensure successful LMS usage.
Performance Monitoring and Reporting:
- Monitor and analyze data from the LMS to assess learning engagement, system performance, and user feedback.
- Prepare reports on training metrics to evaluate learning program success and inform strategic decisions.
System Integration:
- Collaborate with team and IT to integrate the LMS with other organizational tools, such as HR systems, Single Sign-On (SSO), performance management platforms, etc.
Continuous Improvement:
- Stay current with industry trends and advancements in LMS and eLearning technologies.
- Recommend and implement updates or changes to technology solutions to improve user experience and learning outcomes.
Education:
Required:
- Bachelors degree in Instructional Design, Education, Information Technology, or a related field.
Preferred:
- Masters degree in Education, Instructional Design, Learning Technologies, or a related field.
Experience:
Required:
- 3 years of experience in LMS administration, eLearning development, instructional design, or a related field.
- Experience supporting enterprise LMS implementations, migrations, and upgrades.
Preferred:
- Experience with Learning Analytics tools and data analysis to assess learning programs.
- Experience consulting with cross-functional teams to implement scalable eLearning strategies.
- Experience working in regulated industries (healthcare, finance, government, etc.) where compliance training is critical.
Skills:
LMS Configuration and Troubleshooting:
- Configuring and maintaining Learning Management Systems (LMS)
- Diagnosing and resolving technical issues with LMS platforms
- Managing user access, permissions, and roles within an LMS
- Integrating third-party tools or plugins into the LMS environment
- Ensuring compatibility between LMS platforms and eLearning content
Proficiency with eLearning Authoring Tools:
- Creating interactive eLearning modules using tools like Articulate Storyline, Captivate, or Camtasia
- Designing multimedia content (e.g., video, animations, audio) for
eLearning
- Developing SCORM-compliant courses for seamless LMS integration
- Editing and optimizing content for usability and engagement
- Customizing templates and adhering to branding guidelines
Experience with Data Analysis Tools and Reporting:
- Analyzing LMS-generated data to identify trends and performance insights
- Using Tableau or Excel to visualize data for better decision-making and reporting
- Creating dashboards to monitor and share key performance indicators (KPIs) with stakeholders
- Generating reports to track user progress, engagement, and completion rates
- Interpreting data trends to inform instructional design or program changes
Project Management:
- Leading and managing cross-functional project teams
- Planning project timelines and milestones
- Applying methodologies such as Lean Six Sigma, Agile, Waterfall, or PRINCE2
- Identifying and mitigating risks during a project lifecycle
- Coordinating stakeholder communications and managing resource allocation
Strong Knowledge of eLearning Standards:
- Understanding and implementing SCORM for compatibility with LMS
- Working with AICC standards to ensure interoperability
- Developing content using xAPI (Tin Can API) for advanced learning tracking
- Ensuring compliance with eLearning standards for seamless integration and performance
- Testing and troubleshooting compliance with eLearning delivery standards
Attributes:
Problem-Solver:
- Ability to approach challenges analytically and develop creative, efficient solutions.
Collaborative:
- A team player who builds trust and fosters positive working relationships.
Detail-Oriented:
- Committed to ensuring accuracy and quality in all deliverables while managing multiple priorities.
User-Centric:
- Committed to creating intuitive and engaging user experiences for all stakeholders.
Proactive:
- A self-starter who demonstrates initiative in identifying opportunities and addressing challenges.
Competencies:
Technical Expertise:
- Skilled in managing and implementing LMS platforms (e.g., Moodle, Cornerstone, SAP SuccessFactors) and eLearning tools like Articulate Storyline, Adobe Captivate, and Camtasia., and media applications like Adobe Cloud applications (e.g. Premiere Pro, Photoshop).
Instructional Design Knowledge:
- Proficient in instructional design principles (ADDIE, SAM), curriculum development, and adult learning methodologies, with experience designing engaging and accessible online learning.
Project Management Skills:
- Demonstrated ability to manage multiple projects from start to finish, with familiarity in Agile, Scrum, and Waterfall frameworks.
Analytical Thinking:
- Experienced in data analysis for evaluating training needs, learning outcomes, and LMS performance, with knowledge of Learning Analytics and reporting tools.
Communication Skills:
- Strong communicator with experience simplifying technical concepts for non-technical audiences and providing technical training and support.
Collaboration and Stakeholder Management:
- Adept at building relationships, fostering teamwork, and influencing decisions to align projects with organizational goals.
Adaptability and Innovation:
- Comfortable with change, adopting new technologies, and developing creative learning solutions in fast-paced environments.
Position Requirement(s): License/Certification/Registration
Required: N/A
Preferred:
- Certification(s) in Learning Management System Administrator (CLMA), and/or Project Management Professional (PMP)
- Certification(s) in Instructional Design, Curriculum Design, eLearning Design/Development, and/or Graphic/Multimedia Design
Department Position Summary:
The Learning Technology Department is integral to the design, implementation, and continuous enhancement of Learning Management Systems (LMS), eLearning programs, and simulation-based scenarios within the organization. This department is key in aligning learning solutions with organizational goals, fostering innovation in instructional design, and ensuring seamless integration of technology across learning platforms.
Focused on driving the future of learning technology, the department plays a central role in optimizing the LMS, eLearning programs, and simulation-based learning experiences to meet the evolving needs of both the organization and its learners.
Key Responsibilities:
- Stakeholder Collaboration & Strategic Planning: Work closely with stakeholders, including clinical and operational leaders, to define organizational learning objectives, identify performance gaps, and develop strategic plans. Collaborate to ensure eLearning and Simulation Center initiatives align with broader organizational goals. Use strategic goals to focus on creating immersive, hands-on learning experiences that improve competencies in high-stakes environments.
- Needs Analysis & Program Development: Conduct thorough needs assessments, including identifying skill gaps, performance deficiencies, and safety concerns that can be addressed through learning technology. Develop tailored eLearning programs that address organizational challenges and support business outcomes. Leverage data from real-world performance and stakeholder input to develop tailored simulation-based training programs that directly support organizational outcomes, enhance clinical skills, and improve team performance.
- Instructional Design & Content Development: Partner with subject matter experts (SMEs), including clinicians and technical specialists, to design eLearning experiences, and simulation scenarios that reflect real-world challenges. Apply instructional design principles and adult learning theories to create eLearning content, and high-fidelity, learner-centered simulation experiences that, integrate hands-on activities, role-playing, and problem-solving scenarios to deepen learner engagement and reinforce key competencies.
- Storyboarding & Multimedia Creation: Oversee the design of detailed storyboards to outline eLearning course structure and simulation scenarios, including learner interactions, critical decision points, and debriefing elements. Support the learning technology teams in developing multimedia components such as video scripts, interactive simulations, and scenario-based modules to enhance the realism and impact of the training, ensuring that these elements facilitate learning and knowledge retention.
- LMS Implementation & Optimization: Assist in the selection, deployment, and optimization of the Learning Management System (LMS) to administer and track eLearning content, simulation-based training activities and performance outcomes. Ensure that the LMS integrates seamlessly with simulation technologies to monitor learner progress, evaluate competencies, and provide feedback to instructors and learners. Work with technical teams to ensure the system's usability and effectiveness in delivering and tracking eLearning and simulation-based learning.
- Quality Assurance & Evaluation: Establish robust quality assurance processes for the overall learning experience for both eLearning and simulation, ensuring relevance, accuracy, and reflection of current best practices. Work with the team to collect and analyze feedback from participants, instructors, and stakeholders to continuously improve eLearning and simulation scenarios, learning materials, and delivery methods, maintaining high standards for training effectiveness and learner satisfaction.
- Project Management: Lead and manage the development and delivery of eLearning and simulation-based training programs, ensuring that all projects are completed on time, within budget, and in alignment with organizational goals. Oversee resource allocation, timelines, and communication with stakeholders, while also managing the logistics of eLearning content development and simulation sessions, including scheduling, equipment, and space management.
- Training & Support: Provide comprehensive training and support for LMS/eLearning staff and Simulation Center staff, instructors, and learners. Offer troubleshooting and technical support for LMS, eLearning, and simulation equipment and systems to ensure smooth operation during launch, design/development, and training. Create user-friendly guides and deliver workshops on how to use LMS, simulation tools and platforms effectively.
- Reporting & Continuous Improvement: Implement strategies to assess the effectiveness of eLearning modules and simulation-based training programs through both qualitative and quantitative measures. Track learner progress, assess skills development, and generate data-driven reports that highlight performance trends. Use this information to continuously refine eLearning content and simulation scenarios, enhance learning outcomes, and ensure eLearning content and the Simulation Center remains aligned with evolving organizational needs.