Role summary ย
This position is ideal for an experienced field sales leader or early-in-career program manager to join the North America Learning & Development team as Sr.Manager, Sales Associate Program, ensuring our sales associates teams are equipped with the knowledge and skills to move to field-based sales roles and win. ย
Reporting to North America Learning & Development leadership, you will own the North America Sales Associate program and lead the management and support team to drive the structure, rigor, and processes to create a reliable and field-ready Territory Manager bench. ย
This is a full time position in our Morrisville, NC or Tempe, AZ office. ย
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Role expectations ย
- Own the Sales Associate program, including structure and integrity, recruiting and onboarding, training, coaching, ongoing development, and placement ย
- Lead, coach, and develop a team of site supervisors (Morrisville and Tempe office locations) through regular 1:1s, direct observation, and performance evaluations. ย
- Oversee training design, development, and delivery in partnership with the sales training team to ensure high quality development and certification experiences. ย
- Oversee recruitment strategy and partner with Talent Acquisition to hire ideal candidates ย
- Collaborate with field sales teams to support readiness and territory success. ย
- Monitor KPIs, drive sales results, and remove barriers to performance. ย
- Manage program logistics, including scheduling, housing, travel, and expense oversight. ย
- Provide program reporting and insights to leadership and stakeholders ย
- Execute on all other program responsibilities ย
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What we're looking for ย
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- Education: Bachelor's degree or equivalent experience with a minimum of 6 years sales and/or early-in-career experience ย
- Experience: Minimum 10+ย years of recent sales experience; sales management and/or training experience with a background in pharmaceutical or medical device sales training preferred ย
- Skills: Sales, sales process, sales training, sales leadership, coaching, performance development, data fluency, process improvement, training facilitation, project management, presentation, knowledge application, performance management, interviewing ย
- Communication: Demonstrated skills at all stakeholder levels and proven ability to influence with and without authority; Strong sense of ownership, holding self and others accountable to meet/exceed expectations ย
- Teamwork: Demonstrated ability to manage multiple deadline-driven projects in a fast-paced, inclusive team environment; ability to own and adhere to sales training related processes and systems ย
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Complementary skills ย
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- Instructional design, learning analytics, LMS/learning platforms administration ย
- Project management and project management software utilization ย
- MS Office Suite and Copilot integration ย
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