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Learning Development Program Coordinator Jobs in Chicago, IL

iCook After School

Program Coordinator

Chicago, IL · Hybrid

The Program Coordinator role will oversee the successful delivery of our after-school education ... A supportive and dedicated team that shares a passion for learning, innovation, skill development ...

iCook After School

Program Coordinator

Chicago, IL · On-site

$50K/yr

The Program Coordinator role will oversee the successful delivery of our after-school education ... A supportive and dedicated team that shares a passion for learning, innovation, skill development ...

Outreach

Elementary Program Coordinator

Warrenville, IL · On-site

$47K - $54K/yr

Mission-driven environment that fosters personal development. Responsibilities: * The Elementary ... Develop and lead socio-emotional learning, life skills, Christian education, and recreational ...

Crossroads YMCA

Program Coordinator

Crown Point, IN

$17/hr

The Program Coordinator helps ensure high-quality programming while supporting the YMCA's mission of youth development, healthy living, and social responsibility. Who This Position Is For This role ...

Chicago Public Schools

Program Coordinator

Chicago, IL · On-site

$58K - $76K/yr

... development, and technical assistance for policy implementation. In addition to continuous ... Develop and employ professional learning opportunities for school staff and stakeholders to ...

Operation Homefront

Program Coordinator

Chicago, IL · On-site

$42K - $52K/yr

Program Coordinator Department: Field Operations- Central Region Location: Kansas, Missouri ... In coordination with the Regional Development Manager, researches funding opportunities, compiles ...

New

Robinhood

Manager of Learning & Development

Chicago, IL · On-site

Our team balances creativity with pragmatism, designing programs that are engaging, scalable, and aligned with Robinhood's culture, brand, and business needs. As the Manager of Learning & Development ...

JLL

Engineering Program Coordinator

Riverwoods, IL

As an Engineering Program Coordinator at JLL, you'll be an essential member of our Engineering ... Background in developing learning and development programs or training materials This position does ...

Northwestern University

Program Coordinator

Evanston, IL · On-site

$51.35K - $64.47K/yr

Develops coordinated, consistent marketing and brand messages. * Creates state-of-the-art website ... Development * Manages program/project curriculum, seminars, presentations, workshops, learning ...

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Learning Development Program Coordinator information

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How much do learning development program coordinator jobs pay per hour?

As of May 30, 2026, the average hourly pay for learning development program coordinator in Chicago, IL is $31.59, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $37.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Learning Development Program Coordinator, and why are they important?

To thrive as a Learning Development Program Coordinator, you need expertise in instructional design, program management, and adult learning principles, often supported by a bachelor's degree in education, HR, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and data analysis software is typically required. Outstanding organizational skills, communication, and the ability to work collaboratively make someone excel in this role. These skills ensure effective program delivery, learner engagement, and the achievement of organizational training objectives.

What are some common challenges faced by Learning Development Program Coordinators, and how can they be addressed?

Learning Development Program Coordinators often face challenges such as managing multiple programs simultaneously, adapting to diverse learning needs, and ensuring engagement among participants. Balancing administrative tasks with creative program design can also be demanding. Effective time management, strong communication with stakeholders, and leveraging feedback from learners are key strategies to overcome these challenges and deliver impactful learning experiences.

What are Learning Development Program Coordinators?

Learning Development Program Coordinators are professionals responsible for planning, implementing, and evaluating educational programs within organizations. They work to assess training needs, develop curriculum, and organize workshops or seminars to enhance employee skills. These coordinators often collaborate with instructors, subject matter experts, and management to ensure training activities are aligned with organizational goals. Their work helps improve workforce performance and supports career development for employees.

What is the difference between Learning Development Program Coordinator vs Training Specialist?

AspectLearning Development Program CoordinatorTraining Specialist
CredentialsBachelor's degree in Education, HR, or related field; certifications like CPLP are commonBachelor's degree in Education, HR, or related field; certifications like ATD are common
Work EnvironmentCorporate training departments, educational institutions, or nonprofit organizationsCorporate, healthcare, or government sectors focusing on skill development
Employer & Industry UsageUsed in organizations with structured learning programs, often in HR or Learning & Development teamsCommon in organizations needing targeted training delivery and content development

The Learning Development Program Coordinator and Training Specialist roles share similar educational backgrounds and work environments, often within corporate or educational settings. While coordinators focus on managing and organizing learning programs, training specialists typically deliver and develop training content. Both roles are essential for employee development and are frequently searched together by employers and job seekers in the learning and development industry.

What are the most commonly searched types of Learning Development Program jobs in Chicago, IL? The most popular types of Learning Development Program jobs in Chicago, IL are:
What are popular job titles related to Learning Development Program Coordinator jobs in Chicago, IL? For Learning Development Program Coordinator jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Learning Development Program Coordinator jobs in Chicago, IL look for? The top searched job categories for Learning Development Program Coordinator jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Learning Development Program Coordinator jobs? Cities near Chicago, IL with the most Learning Development Program Coordinator job openings:
Learning Development Program Coordinator jobs near you
Supervisor, Learning & Development

Supervisor, Learning & Development

COLE-PARMER INSTRUMENT COMPANY

Vernon Hills, IL • On-site

$80K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Job Title: Supervisor, Learning & Development

Reports To: Director, Customer Experience

Position Location: Vernon Hills, IL

Work Type: Hybrid

FLSA Status (Exempt/Non-Exempt): Exempt

Position Summary:


The Learning and Development Supervisor is responsible for leading the design, implementation, and continuous improvement of training programs for customer service and technical/application support teams. Reporting to the Customer Service Director, this role ensures that frontline teams are equipped with the product knowledge, technical expertise, and customer engagement skills required to deliver exceptional service. The role oversees a team of L&D Specialists and owns quality monitoring, coaching frameworks, and performance enablement, driving measurable improvements in customer experience, operational efficiency, and team productivity through data-driven and AI-enabled learning solutions.


Key Responsibilities:

  • Develop and execute an L&D strategy aligned with customer service goals, KPIs, and business objectives.
  • Lead and develop a team of L&D Specialists supporting customer service and technical/application support.
  • Design and deliver training across onboarding, product knowledge, troubleshooting, customer service, and leadership development.
  • Partner with Customer Service and Technical Support leaders to identify performance gaps and implement targeted solutions.
  • Build structured learning paths supporting pre- and post-sales application support and the end-to-end customer journey.
  • Ensuring training reflects real customer scenarios, product updates, and operational workflows.
  • Manage learning systems, certifications, and knowledge platforms to support frontline performance.
  • Leverage AI to create adaptive learning, generate content, and improve knowledge accessibility.
  • Use data and AI-driven insights to identify skill gaps, predict needs, and enhance training effectiveness.
  • Implement AI-enabled tools (chatbots, simulations, virtual assistants) for continuous, on-demand learning.
  • Measure training impact using metrics such as CSAT, NPS, time to proficiency, and resolution times.
  • Establish quality monitoring frameworks, scorecards, and evaluation processes for customer interactions.
  • Drive process improvements in onboarding, training efficiency, and service delivery.
  • Support change management for new products, tools, and processes.
  • Build leadership development pathways for supervisors and high-potential employees.
  • Collaborate with product and technical SMEs to ensure training accuracy and relevance.
  • Apply blended learning strategies to improve engagement, retention, and scalability.
  • Stay current on trends in customer service, technical support, and AI-driven learning.
  • Ensure training supports compliance, consistency, and operational excellence.
  • Performs other duties as assigned.


Education:

  • Bachelor’s degree in Business Administration, Life Science or a related field required.

Experience:

  • 3+ years of progressive experience in Learning & Development, Training, or Customer Service Enablement
  • 2+ years of experience in leadership or supervisory role managing trainers or L&D specialists


Minimum Requirements/Qualifications:

  • Strong understanding of customer service operations, support workflows, and technical support environments
  • Ability to translate complex product and technical concepts into practical, customer-facing training.
  • Experience using customer service metrics (e.g., CSAT, NPS, resolution time, first contact resolution) to inform training strategies.
  • Strong leadership and coaching skills with the ability to influence frontline performance.
  • Excellent facilitation, communication, and stakeholder management abilities
  • Data-driven mindset with the ability to analyze performance trends and identify skill gaps.
  • Strong project management and organizational skills in a fast-paced operational environment
  • Experience with AI-powered tools for learning, content creation, and workflow optimization preferred.
  • Thrives in a fast-paced, collaborative environment, efficiently works under pressure, within deadlines or other essential time constraints.
  • Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization.
  • Strong work ethic and an ability to excel within a rapidly changing and growing organization.


Compensation & Benefits:

  • Salary Range: $80,000-$92,000, depending on location, experience, and qualifications.
  • Benefits coverage begins day 1, including the following:
    1. Medical, Dental, Vision Insurance
    2. Disability Insurance
    3. Life Insurance
    4. 401(k) company match
    5. Paid Time Off (15 days annually)
    6. Paid Holiday time (10 company-designated days)
    7. Tuition Assistance
    8. Additional benefits available with company package



This position has not been approved for Relocation Assistance.


The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all of the duties and responsibilities associated with it.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.