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Learning Development In Hospitality Jobs in Michigan

OneMagnify

Learning & Development Manager

Detroit, MI · On-site

The impact shows up in stronger performance, clearer career paths, and a workforce that's ready for ... learning and development, training, or talent management * Experience with learning management ...

TaskUs

Learning & Development Manager

Novi, MI

$97K - $145K/yr

We take pride in our inclusive environment and positive impact on the community. Moreover, we ... Provide effective coaching and feedback for the development of learning experience staff. * Provide ...

Daifuku

Learning and Development Specialist

Novi, MI · On-site

We are known as experts in engineering, manufacturing, and servicing innovative automated materials ... The company is currently seeking a Learning and Development Specialist. Position Summary/ Primary ...

ThyssenKrupp

Learning

Southfield, MI · On-site

$13.75 - $18.50/hr

... development projects as opportunities arise. * Participate in team and project meetings and ... Comfortable learning new technology and troubleshooting basic technical issues. * Proficiency with ...

thyssenkrupp

Learning and Talent Intern

Southfield, MI · On-site

$13.75 - $18.25/hr

... development projects as opportunities arise. * Participate in team and project meetings and ... Comfortable learning new technology and troubleshooting basic technical issues. * Proficiency with ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What are popular job titles related to Learning Development In Hospitality jobs in Michigan?

For Learning Development In Hospitality jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Learning Development In Hospitality jobs in Michigan look for?

The top searched job categories for Learning Development In Hospitality jobs in Michigan are:

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Cities in Michigan with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Michigan as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% In-person, and 5% Remote job distribution.

Learning & Development Manager

OneMagnify

Detroit, MI • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 21 days ago

Job description

OneMagnify is an AI native, platform-enabled B2B digital agency operating at the intersection of data, technology, and creativity. We help complex organizations drive measurable business outcomes by building smarter customer experiences and delivering highly integrated solutions across digital, media, and technology. By combining deep industry expertise with advanced analytics and artificial intelligence, we enable our clients to make better decisions, move faster, and compete more effectively in dynamic markets.
The Learning & Development Manager shapes how talent grows at OneMagnify by connecting skill development, performance, and career progression in a way that drives real business outcomes. This role partners closely with leadership and HR Partners to identify development needs, build scalable learning strategies, and foster a culture of continuous learning.
You won't just deliver training. You'll define how capability is built across the organization, from foundational skills to leadership readiness. The impact shows up in stronger performance, clearer career paths, and a workforce that's ready for what's next.
The Impact You'll Have
This role directly influences how we develop the capabilities that power our business. You'll design learning strategies that help teams improve how they deliver for clients, whether that's strengthening digital execution, advancing analytics fluency, or building leadership capability to support growth and retention. By aligning learning initiatives with business goals, this role plays a critical part in driving performance and enabling the company to adapt and compete in a changing environment.
What You'll Do:
Build a Learning Strategy That Drives Performance
  • Translate business priorities into focused learning initiatives that improve capability and execution
  • Identify skill gaps using performance data, engagement insights, and stakeholder input
  • Partner with HR, leadership, and functional teams to align learning with real business needs

Design and Deliver High-Impact Programs
  • Create and deliver training programs, workshops, and leadership development experiences that stick
  • Blend internal expertise with external partners to bring the right capabilities to the organization
  • Manage learning systems and maintain accurate training data and reporting
  • Track program effectiveness using metrics, feedback, and performance outcomes

Define Career Pathing and Capability Growth
  • Build and evolve career paths that clarify progression across roles and disciplines
  • Embed the competency model into development frameworks, role expectations, and growth plans
  • Equip managers with tools and guidance to lead effective career and development conversations

Strengthen Performance and Development Alignment
  • Partner with HR and leadership to refine performance frameworks and rating approaches
  • Support calibration processes to improve consistency and clarity across teams
  • Shift performance conversations toward growth, development, and measurable outcomes

What You'll Need:
  • Comfort leading change initiatives that reshape how teams operate, collaborate, and deliver value
  • Familiarity with skills-based organizations, competency frameworks, or dynamic career pathing models
  • Strong understanding of how agency teams operate and how capability gaps show up in client work
  • Demonstrated expertise in crafting development programs that improve client outcomes (e.g., campaign execution, digital delivery, CRM programs, analytics maturity)
  • Bachelor's degree in Human Resources, Organizational Development, Business, or related field
  • 5+ years of experience in learning and development, training, or talent management
  • Experience with learning management systems (LMS); familiarity with Workday is a plus

Future-Ready Skills:
  • Experience incorporating AI into learning design (e.g., AI-generated content, adaptive learning, personalized learning paths)
  • Experience building scalable, digital-first learning programs in a services-based or agency environment
  • Exposure to upskilling teams in emerging areas like AI, data, and digital marketing capabilities
  • Experience in integrated marketing, digital agency, marketing services, or consulting environments preferred.

Benefits
We believe great work happens when people have the support and flexibility they need to thrive. Our benefits include medical, dental, and vision coverage, a 401(k) retirement plan, paid holidays, and Flexible Time Off (FTO) so you can take time away to recharge when you need it. We also offer additional programs focused on wellness, financial security, and professional growth.
We are an equal opportunity employer
We believe that Innovative ideas and solutions start with unique perspectives. That's why we're committed to providing every employee a workplace that's free of discrimination and intolerance. We're proud to be an equal opportunity employer and actively search for like-minded people to join our team.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation.

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