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Learning Development In Hospitality Jobs in Michigan

gedc

Learning & Development Specialist

Southfield, MI · On-site

In this role, you will be a key specialist and subject matter expert on a variety of topics which ... The Learning and Development Specialist will leverage LMS administration and eLearning development ...

Kem Krest

Learning & Development Manager

Brighton, MI · On-site

As a certified minority-owned business, we deliver customized services in packaging, logistics, and ... The Learning & Development Manager will partner with leaders across the business to identify ...

OneMagnify

Learning & Development Manager

Detroit, MI · On-site

The impact shows up in stronger performance, clearer career paths, and a workforce that's ready for ... learning and development, training, or talent management * Experience with learning management ...

Daifuku

Learning and Development Specialist

Novi, MI · On-site

We are known as experts in engineering, manufacturing, and servicing innovative automated materials ... The company is currently seeking a Learning and Development Specialist. Position Summary/ Primary ...

ZF

Learning Experience Specialist

Auburn Hills, MI · On-site

The ideal candidate brings experience in learning and development, LMS administration, instructional design, certification management, and eLearning development tools including Docebo, Articulate ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What skills do you develop in learning development in hospitality?

Learning development professionals in hospitality develop skills such as instructional design, training delivery, communication, and customer service. They also gain knowledge of hospitality operations, use of training tools and technology, and often pursue certifications like Certified Hospitality Trainer (CHT) to enhance their expertise.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Michigan? For Learning Development In Hospitality jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Michigan look for? The top searched job categories for Learning Development In Hospitality jobs in Michigan are:
What cities in Michigan are hiring for Learning Development In Hospitality jobs? Cities in Michigan with the most Learning Development In Hospitality job openings:
Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Michigan as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 92% In-person, and 8% Remote job distribution.

Learning & Development Specialist

Great Expressions Dental Centers

Southfield, MI • On-site

Full-time

Re-posted 19 days ago

Great Expressions Dental Centers rating

6.0

Company rating: 6.0 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

749th of 887 rated healthcare providers

Job description

What you'll do...
Help support our patient focused organization in cultivating our operational excellence and clinical care capabilities. In this role, you will be a key specialist and subject matter expert on a variety of topics which includes aligning existing GEDC curricula with Professional Development, Continuing Education (CE) and standardizing operating procedures across the enterprise. This role will also support the content building and management of proprietary courses with our LMS and other learning partners.
As an L&D Specialist, you will have the opportunity to coordinate professional development programs that drive company growth through the collaboration with Directors of Operations, Vice Presidents of Operations, Practice Support Center (PSC) Management and other Team Members to build new content and review current content.
This position is located at our corporate office in Southfield, MI and has a hybrid schedule of Monday, Tuesday and Thursday in-office and Wednesday/Friday remote.
What you'll bring to the team...
The Learning and Development Specialist will leverage LMS administration and eLearning development expertise, using a variety of presentation methods and applications to support adult learning styles and facilitate training. This position requires a strong passion to educate our Team Members on key aspects of how to fully perform the essential duties of their roles in support of the GEDC go forward strategic plan. A major objective of the Learning & Development department is to support the Operations Team to standardize operations, utilizing data to determine priorities and implement effective training with measurable business and patient impact.
  • Partner with the Learning & Development team to review and organize current learning content resources and manage content within the LMS
  • Validate new curricula by integrating feedback from internal subject matter experts (SMEs) and optimizing program design to continuously improve delivery and the overall Team Member learning experience
  • Assist in system implementation activities, including affiliation integration, software system conversions and upgrades, and workflow process implementation
  • Coordinate and monitor enrollment, schedules, equipment, attendance, and reporting for meetings and courses provided utilizing the LMS
  • Schedule training sessions, book venues, and set up virtual meetings through Teams and/or Outlook
  • Coordinate and help facilitate a variety of in-person and online professional development initiatives
  • Coordinate and train existing Team Members to effectively train their Team Members; provide coaching and feedback to facilitators regarding Learning & Development expectations (Train the Trainer)
  • Collaborate with Operations Leadership and Practice Support Center (PSC) leaders to analyze data, identify best practices, and uncover improvement opportunities to support fully performing Team Members in every practice-based role
  • Support institutionalizing the Provider Journey by creating pathways for clinical mentorship, skill development, career progression, and continuing education
  • Work with Learning & Development leadership and Directors of Operations to plan visits to dental offices to better understand office operations and the core of the business
  • Ability to travel locally and/or nationally as needed (15%) to support training events, including setup, breakdown, curriculum support, and facilitation
  • All other tasks as requested by the Manager, Learning & Development and VP, Strategy & Operations

Duties and Responsibilities...
  • Manage user accounts, roles, and permissions, uploading and organizing course content, configuring learning paths, certifications, and enrollments, troubleshoot user issues and provide support, maintain system integrations (HRIS, SSO, etc.), and ensure data accuracy and system compliance within the LMS
  • Previous experience with Docebo or similar systems preferred
  • Build and run reports to analyze learner data and distribute to subject matter experts, champions, and leaders
  • Previous experience in LMS content building in Articulate 360 and the Adobe Suite or similar systems is preferred
  • Proficient with Teams virtual training platform, including annotations, polls and other features to enhance engagement with virtual training
  • Must be comfortable providing written and verbal communication that provides direction, requirements and follow-up
  • Proficient with technology: ability to learn and use a variety of computer systems, including MS Office suite (Word, PowerPoint, Outlook, and Excel) and Smartsheet
  • Ability to analyze problems and strategize for better solutions
  • Ability and passion for delivering professional and engaging presentations to small or large groups of people through various mediums (instructor-led, virtual and in-person)
  • Must have excellent organization, time and project management skills, with an ability to work independently and proactively
  • Committed to excellence, strong work ethic and ability to multitask/manage multiple projects simultaneously
  • Familiarity with various learning types and training methods including; on-the-job, role play, lectures, instructor led (in person and virtual), synchronous and asynchronous e-learning

What we require you have...
  • Bachelor's degree in business administration, Education Technology, Human Resources/Organizational Development, or any other related field
  • Minimum of three (3) years working experience in learning and development
  • Minimum of three (3) years learning management system administration experience
  • Certification from talent or training associations is a plus
  • Active participation in professional organizations is a plus
  • Must be able to travel 15%

About GEDC...
Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence.
#IND7
GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.

What Great Expressions Dental Centers employees say

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Benefits

Hours and flexibility

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About Great Expressions Dental Centers

Sourced by ZipRecruiter

Founded in 1982, Great Expressions Dental Centers has consistently ranked among the nation's leading healthcare groups, providing oral health care services, dental education, and setting new standards for clinical excellence and patient satisfaction. And we do all of this while keeping a healthy smile affordable and convenient in a world of tight budgets and busy schedules. Join our team and help us continue to provide high quality, patient-focused dental care to our communities.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomfield Hills, MI, US

Year founded

1982

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