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Learning Development In Hospitality Jobs in Michigan

Chick-fil-A

Hospitality Team Member

Benton Harbor, MI · On-site

$15/hr

Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and ... development in a positive, people-focused environment. This Chick-fil-A restaurants is locally ...

Chick-fil-A

Hospitality Team Member

Benton Harbor, MI

$15/hr

Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and ... development in a positive, people-focused environment. This Chick-fil-A restaurants is locally ...

Adient

Training Coordinator

Warren, MI · On-site

Previous experience in training coordination, learning & development, HR, manufacturing, or automotive environments preferred. * Basic understanding of continuous improvement or problem-solving ...

Moersch Hospitality Group

Private Event Sales

Baroda, MI · On-site

$40K - $50K/yr

Bachelor's degree in Hospitality Management, Business, Marketing, or related field preferred. * 3+ ... Opportunities for professional development and career growth within Moersch Hospitality Group.

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What skills do you develop in learning development in hospitality?

Learning development professionals in hospitality develop skills such as instructional design, training delivery, communication, and customer service. They also gain knowledge of hospitality operations, use of training tools and technology, and often pursue certifications like Certified Hospitality Trainer (CHT) to enhance their expertise.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Michigan? For Learning Development In Hospitality jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Michigan look for? The top searched job categories for Learning Development In Hospitality jobs in Michigan are:
What cities in Michigan are hiring for Learning Development In Hospitality jobs? Cities in Michigan with the most Learning Development In Hospitality job openings:
Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Michigan as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 92% In-person, and 8% Remote job distribution.

Sr. Talent Development Consultant

Jackson National Life

Lansing, MI

Full-time

Posted 5 days ago

Job description

If you are an internal associate, please login to Workday and apply through Jobs Hub.

Job Purpose

The Senior Talent Development Consultant plays a key role in developing and delivering learning and development strategies and solutions to meet business objectives. The focus is on building and maintaining sustainable learning and development programs within Jackson at all levels in the organization. The priority will be to develop, design and facilitate programs to grow Jackson's internal talent, developing and preparing the talent pipeline through learning and development opportunities.

Essential Responsibilities

  • Designs, develops, supports, implements, and assesses learning and development strategies using a structured talent management and human performance methodology, to include assessing and evolving the learning and development programs.

  • Consults with business units and HR partners to identify, design and implement programs to support current and future development needs.

  • Executes the talent development strategy through a blend of in-person workshops, experiential learning, online sessions, eLearning, performance support tools, coaching, assessments, and other approaches and resources.

  • Delivers and supports the facilitation of engaging learning opportunities through a variety of modalities, including in-person, virtual and hybrid instructor-led training.

  • Stays current on latest developments in talent development, learning, organizational development and coaching trends.

  • Applies a human performance methodology to the design, development, implementation and measurement of programs and processes, aligned with meeting the company's objectives.

  • Acts as an expert in instructional design and emerging delivery methods.

  • Continues to identify ways to deliver courses and consulting offerings that are both engaging and delivered in an efficient manner that drives the right learning outcomes.

  • Works with leaders and associates at all levels, with the goal of driving effective development solutions.

  • Leads and facilitates meetings, focus groups, and other working sessions to help solve difficult problems, align disparate viewpoints, gather data, and build capabilities.

  • Works to refine, improve and develop new learning solutions that reflect learner needs and business priorities.

  • Develops a strong working knowledge of the business, understanding of subject matter, and impact on audience for course content development.

  • Contributes a high degree of thought leadership in measuring learning outcomes.

  • Provides regular reporting on training evaluations, effectiveness, and impact on business goals and objectives.

  • Manages sensitive and/or confidential data appropriately.

Other Duties

  • Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

  • Proven ability to conduct training needs analysis, ensuring that solutions address the correct root cause, and that the impact to the business is measurable.

  • Strong knowledge and understanding of Adult Learning Theory.

  • Strong understanding of instructional design, and a demonstrated ability to develop and deliver programs for individuals at all levels of the organization.

  • Strong facilitation skills, with the ability to leverage skill and experience to maximize participation and impact.

  • Proven ability to work with leaders at all levels, as a consultant and business partner.

  • Ability to manage multiple projects and processes, organize deliverables and resources, and prioritize details to meet deadlines.

  • Ability to operate independently with limited oversight.

  • Excellent written and verbal communication skills.

  • Exceptional interpersonal and influence skills.

  • Ability to travel 10-20%.

Qualifications

  • Bachelor's Degree required.

  • Master's Degree with emphasis in HR, Learning & Development, or related field preferred.

  • 5+ years experience in learning and development, including the delivery and measurement of training programs required.

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

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