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Learning Development In Hospitality Jobs in Michigan

Green View Opco LLC

Hospitality Aide

Alpena, MI

$11.50 - $14.25/hr

Career Development: Opportunities for learning, training, and advancement to help you grow ... Internal company assistance in understanding and utilizing your benefit options. * Pet Insurance

MediLodge

Hospitality Aide

Alpena, MI · On-site

$11.50 - $14.25/hr

Career Development: Opportunities for learning, training, and advancement to help you grow ... Internal company assistance in understanding and utilizing your benefit options. * Pet Insurance

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What skills do you develop in learning development in hospitality?

Learning development professionals in hospitality develop skills such as instructional design, training delivery, communication, and customer service. They also gain knowledge of hospitality operations, use of training tools and technology, and often pursue certifications like Certified Hospitality Trainer (CHT) to enhance their expertise.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
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Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Michigan as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 92% In-person, and 8% Remote job distribution.

General Manager - Hotel Hospitality

Great Lakes Hospitality Group

Auburn Hills, MI

Full-time

Re-posted 8 days ago

Job description

General Manager – Auburn Hills, MI

We are seeking an experienced and motivated General Manager to lead one of our branded hotels in Auburn Hills, Michigan. Our portfolio includes Hilton, IHG, and Marriott hotels, and we are looking for a dynamic leader who can deliver exceptional guest experiences, drive financial performance, and foster a positive culture for our team.

Key Responsibilities

  • Provide overall leadership and strategic direction for daily hotel operations.

  • Ensure consistent delivery of exceptional guest service and brand-quality standards.

  • Lead, mentor, and develop department managers and staff to build a high-performing team.

  • Oversee all financial aspects of the hotel, including forecasting, budgeting, and cost control.

  • Drive revenue through effective sales, marketing, and revenue management strategies.

  • Maintain compliance with brand standards, safety regulations, and company policies.

  • Establish and nurture relationships with guests, team members, ownership, and the local community.

  • Monitor key performance indicators (KPIs) to achieve profitability and operational excellence.

Qualifications

  • Minimum 3–5 years of hotel management experience; General Manager experience preferred.

  • Strong leadership, communication, and decision-making skills.

  • Proven ability to manage budgets, P&L statements, and financial performance.

  • Experience with Hilton, IHG, or Marriott systems and standards highly desirable.

  • Passion for hospitality, guest satisfaction, and team development.

  • Bachelor’s degree in Hospitality Management, Business, or related field preferred (but not required).

How to Apply

If you are a motivated hospitality professional who thrives on leadership, service excellence, and operational success, we would love to hear from you. Please submit your resume and a brief cover letter highlighting your relevant experience and career goals.