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Learning Development In Hospitality Jobs in Maine

Avis Budget Group

Learning Specialist

Caribou, ME

$50K - $70K/yr

Bachelor's degree in Learning & Development, Education, Business, Hospitality, or a related field * 1-2 years of experience in training, customer service, operations, or learning support * Strong ...

StepStone Hospitality

Hotel Maintenance Engineer

Portland, ME · On-site

$17 - $21.75/hr

We offer competitive pay, professional development opportunities, and a collaborative team culture. If you're looking for a rewarding career in hospitality, this is the place for you. Stepstone ...

Benchmark

Front Desk Supervisor

Kennebunkport, ME · On-site

$17.75 - $22.75/hr

In addition, Pyramid Global Hospitality is committed to providing ongoing training and development ... The successful candidate has a proven record of being a team player, is open to learning and ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
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Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Maine as of July 2026, with employment types broken down into 1% Internship, 78% Full Time, 12% Part Time, 2% Temporary, and 7% Contract. Highlights an 90% In-person, 6% Hybrid, and 4% Remote job distribution.
Learning & Development Specialist

Learning & Development Specialist

Acadia Federal Credit Union

Fort Kent, ME • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Do you have a passion for helping others learn, grow, and succeed? Are you energized by creating engaging learning experiences and coaching employees to reach their full potential? If so, we'd love to hear from you.

Acadia Federal Credit Union is seeking a full-time Learning & Development Specialist to support the growth and success of our employees through engaging, impactful learning experiences. In this role, you'll design and deliver training programs for new hires, existing employees, and organizational initiatives while partnering with leaders across the credit union to build knowledge, strengthen performance, and support continuous improvement. From facilitating interactive classroom and virtual training sessions to developing learning materials, coaching employees, and evaluating training effectiveness, you'll play a key role in creating exceptional employee experiences that ultimately lead to exceptional member experiences.

Why Join Acadia?

Named one of the Best Places to Work in Maine every year from 2022–2025, Acadia Federal Credit Union is a growing, community-focused organization where our people come first. We invest in our employees with competitive pay, outstanding benefits, opportunities for growth, and a workplace culture built on collaboration, respect, and purpose.

What We Offer

Competitive compensation

Comprehensive medical, dental, vision, life, and disability insurance

Paid time off plus 24 hours of paid Volunteer Time Off annually

401(k) with up to a 6% employer contribution (3% contribution + up to 3% match)

$5,000 annual tuition reimbursement to support your professional growth

Wellness reimbursement up to $500 annually

Employee banking perks, including a 1% loan rate discount beginning on your first day

And, much more!

If you're looking for an opportunity where you can make a lasting impact by helping others grow, building innovative learning experiences, and supporting the development of an exceptional team, we'd love to hear from you. This position requires regular travel throughout our branch network and may be based in Fort Kent or Bangor. The position will remain open until the right candidate is found.

• An Equal Opportunity Employer •

Full Job Description

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