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Learning Development In Hospitality Jobs in Kentucky

Chick-fil-A

Team Member - Hospitality AM

Lexington, KY

$12 - $14/hr

Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and ... development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally ...

Chick-fil-A

Team Member - Hospitality AM

Lexington, KY

$12 - $14/hr

Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and ... development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally ...

Asbury Theological Seminary

Shuttle Driver

Wilmore, KY · On-site

$14/hr

Capable of learning and using hotel communication systems, reservation software, and shuttle scheduling procedures. * Demonstrates professionalism and hospitality in representing ATS to the public.

Gecko Hospitality

Be Seen First

Restaurant Manager

Somerset, KY · On-site

$65K - $72K/yr

This is why we offer some of the best on-going career development tools in the industry to prepare ... We pride ourselves on our Genuine Western Hospitality and are proud of our legendary steaks ...

Gecko Hospitality

Be Seen First

Restaurant Manager

Owensboro, KY · On-site

$65K - $72K/yr

This is why we offer some of the best on-going career development tools in the industry to prepare ... We pride ourselves on our Genuine Western Hospitality and are proud of our legendary steaks ...

Gecko Hospitality

Be Seen First

Restaurant Manager

Lexington, KY · On-site

$65K - $72K/yr

This is why we offer some of the best on-going career development tools in the industry to prepare ... We pride ourselves on our Genuine Western Hospitality and are proud of our legendary steaks ...

Gecko Hospitality

Be Seen First

Restaurant Manager

Louisville, KY · On-site

$65K - $72K/yr

This is why we offer some of the best on-going career development tools in the industry to prepare ... We pride ourselves on our Genuine Western Hospitality and are proud of our legendary steaks ...

Atrium Hospitality

Room Attendant

Lexington, KY · On-site

$15 - $15.49/hr

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... High school diploma or equivalent - A solid start to a career in hospitality. * Physical stamina ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What skills do you learn from working in hospitality?

Working in hospitality develops skills such as customer service, communication, problem-solving, teamwork, and time management. Employees often learn to handle diverse situations, use point-of-sale systems, and maintain professionalism in fast-paced environments.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
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Learning Development In Hospitality jobs near you

Assistant Hotel General Manager

Holiday Inn Express Hotel & Suites Richwood

Walton, KY • On-site

$30K - $40K/yr

Full-time

Posted 21 days ago

Job description

Description
We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!
Responsibilities
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
Qualifications
• A high school diploma or GED, and a bachelor's degree is required, preferably in hospitality management or a related field
• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
• Showcase exceptional organizational, communication, and problem-solving skills
• 3+ years of experience working in a hotel or the hospitality industry required
• Proven customer service experience as a manager; strong guest-focused mentality

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