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Learning Development In Hospitality Jobs in Kentucky

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Learning and Quality Lead

Louisville, KY

WHAT YOU BRING TO THE TEAM Required 5+ years of experience in a training, learning & development, or operational excellence role within a fulfillment, distribution, warehouse, or manufacturing ...

Slate Auto

Learning and Quality Lead

Louisville, KY · On-site

WHAT YOU BRING TO THE TEAM Required • 5+ years of experience in a training, learning & development, or operational excellence role within a fulfillment, distribution, warehouse, or manufacturing ...

Athena Hospitality Group

Night Auditor

Florence, KY · On-site

$15 - $19.75/hr

High school diploma or equivalent; additional education in hospitality management is a plus ... development. If you are passionate about hospitality and providing outstanding service, we ...

Athena Hospitality Group

Night Auditor

Florence, KY

$15 - $19.75/hr

High school diploma or equivalent; additional education in hospitality management is a plus ... development. If you are passionate about hospitality and providing outstanding service, we ...

Athena Hospitality Group

Night Auditor

Florence, KY · On-site

$15 - $19.75/hr

Skills and Qualifications: - High school diploma or equivalent; additional education in hospitality ... development. If you are passionate about hospitality and providing outstanding service, we ...

Chick-fil-A

Team Leader - Hospitality

Lexington, KY · On-site

$16 - $18/hr

Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and ... development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally ...

Chick-fil-A

Team Leader - Hospitality

Lexington, KY

$16 - $18/hr

Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and ... development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally ...

Atrium Hospitality

Lobby Attendant

Lexington, KY · On-site

$15 - $15.49/hr

High school diploma or equivalent - A great base for learning and growing in hospitality. * Eye for detail - A smudge-free mirror and fresh-smelling lobby? That's your signature. * Physically ready ...

Atrium Hospitality

Lobby Attendant

Lexington, KY · On-site

$15 - $15.49/hr

High school diploma or equivalent - A great base for learning and growing in hospitality. * Eye for detail - A smudge-free mirror and fresh-smelling lobby? That's your signature. * Physically ready ...

Atrium Hospitality

Lobby Attendant

Lexington, KY · On-site

$15 - $15.49/hr

High school diploma or equivalent - A great base for learning and growing in hospitality. * Eye for detail - A smudge-free mirror and fresh-smelling lobby? That's your signature. * Physically ready ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What skills do you learn from working in hospitality?

Working in hospitality develops skills such as customer service, communication, problem-solving, teamwork, and time management. Employees often learn to handle diverse situations, use point-of-sale systems, and maintain professionalism in fast-paced environments.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Kentucky? For Learning Development In Hospitality jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Kentucky look for? The top searched job categories for Learning Development In Hospitality jobs in Kentucky are:
What cities in Kentucky are hiring for Learning Development In Hospitality jobs? Cities in Kentucky with the most Learning Development In Hospitality job openings:
Learning Development In Hospitality jobs near you
Hospitality Team Member (Front of House)

Hospitality Team Member (Front of House)

Chick-fil-A

Louisville, KY • On-site

$12.50 - $16.50/hr

Full-time

Posted 7 hours ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,463 frontline employees who took The Breakroom Quiz

13th of 103 rated fast food restaurants

Job description

Hospitality Team MemberPosition Overview

At Chick-fil-A, we are committed to delivering exceptional hospitality and creating memorable experiences for every guest. The Hospitality Team plays a vital role in serving as the face of our restaurant-building genuine connections, anticipating needs, and ensuring every guest feels cared for.

This role is designed for individuals who thrive on interaction, enjoy serving others, and bring energy and positivity to every shift.

Key Responsibilities
  • Greet and engage with guests in a warm, friendly, and genuine manner
  • Take orders accurately while creating a welcoming and efficient experience
  • Deliver meals and assist guests with their needs in the dining room or drive-thru
  • Maintain a clean, inviting, and guest-ready environment
  • Anticipate guest needs and go above and beyond to exceed expectations
  • Work collaboratively with Logistics Team Members to ensure fast and accurate service
What We're Looking For
  • Passion for serving others and creating positive guest experiences
  • Strong communication and interpersonal skills
  • High energy with a friendly and outgoing personality
  • Ability to multitask while maintaining a guest-first mindset
  • Team-oriented attitude with a willingness to support others
What You'll Gain
  • Opportunity to develop strong communication and people skills
  • Experience in delivering high-level hospitality in a fast-paced environment
  • Growth and leadership development opportunities within Chick-fil-A
Position Details
  • Location: Front of House (Guest-Facing Role)
  • Positions include:
  • Order Taking (Front Counter & Drive-Thru)
  • Drive Thru Order Fulfillment
  • Dining Room Host
  • Curbside & Mobile Order Service
  • Guest Experience & Table Touching
Why Join Our Team?

At Chick-fil-A, we believe every guest interaction matters. The Hospitality Team sets the tone for the entire experience-creating moments that guests remember long after they leave. If you enjoy connecting with people and making someone's day better, this is the role for you.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Education:no requirementsEmployment Type: FULL_TIME

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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