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Learning Development In Hospitality Jobs in Kentucky

In the Role * Lead enterprise training operations and onsite learning events, including planning ... Partner cross-functionally with Learning & Development leadership, business stakeholders ...

... and development opportunities for staff Skills and Qualifications: * Proven experience as a Hotel General Manager or in a senior hospitality management role * Strong leadership and team management ...

... and development opportunities for staff Skills and Qualifications: - Proven experience as a Hotel General Manager or in a senior hospitality management role - Strong leadership and team management ...

... and development opportunities for staff Skills and Qualifications: - Proven experience as a Hotel General Manager or in a senior hospitality management role - Strong leadership and team management ...

We are seeking a dedicated hospitality specialist to join our team. The ideal candidate will have a ... development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally ...

We are seeking a dedicated hospitality specialist to join our team. The ideal candidate will have a ... development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What skills do you learn from working in hospitality?

Working in hospitality develops skills such as customer service, communication, problem-solving, teamwork, and time management. Employees often learn to handle diverse situations, use point-of-sale systems, and maintain professionalism in fast-paced environments.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Kentucky? For Learning Development In Hospitality jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Kentucky look for? The top searched job categories for Learning Development In Hospitality jobs in Kentucky are:
What cities in Kentucky are hiring for Learning Development In Hospitality jobs? Cities in Kentucky with the most Learning Development In Hospitality job openings:
Associate Learning & Development Trainer, Associate Learning & Development

Associate Learning & Development Trainer, Associate Learning & Development

Amazon

Shepherdsville, KY • On-site

Full-time

Medical, Retirement

Posted 20 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,823 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers


Job description

*This listing is to support various openings across the US and Canada*
Join Amazon's Transportation Operations Management (TOM) team as an Associate Learning & Development Trainer and play a crucial role in shaping our transportation network's future. In this DOT-regulated position, you'll combine your transportation expertise with hands-on training delivery to develop our Transportation Associates' (TAs) critical skills. You'll lead classroom, virtual, and yard training sessions, focusing on safety, operational excellence, and compliance. This role offers a unique opportunity to impact one of the world's largest transportation networks while developing your own skills in training delivery and operational support.
Key job responsibilities
Training Delivery
• Deliver standardized classroom, virtual, and hands-on training following established curriculum
• Conduct comprehensive new hire onboarding covering yard safety, equipment operation, and Amazon policies
• Provide continuous education programs including safety refreshers and operational updates
Over-the-Road (OTR) Training
• Deliver safe driving techniques and defensive driving principles
• Ensure compliance with DOT requirements through proper vehicle inspections and documentation
• Train associates on route planning, navigation, and emergency response protocols
Safety and Operations
• Execute yard safety observations and provide real-time coaching to Transportation Associates
• Support yard operations during high-volume events through yard management and shuttling
• Partner with site leadership to maintain safety standards and operational excellence
Documentation and Compliance
• Maintain accurate training records including attendance, completion, and safety observations
• Track and report training metrics while providing feedback on program effectiveness
• Ensure compliance with Amazon policies, safety protocols, and DOT regulations
A day in the life
Your day might begin with a virtual training session on compliance updates or safety protocols. You could then transition to hands-on yard training, demonstrating proper equipment operation and safety practices. In the afternoon, you might conduct over-the-road training, working one-on-one with associates to develop their driving skills. During peak periods, you'll flex between training delivery and supporting critical yard operations. Throughout the day, you'll document training completion, provide coaching, and ensure all activities comply with DOT regulations.
About the team
The Associate Learning and Development (ALD) Training Delivery Team implements comprehensive transportation training programs through hands-on and classroom instruction. Our team collaborates with cross-organizational stakeholder groups to deliver high-quality, timely training that drives operational success and maintains safety excellence. Through engaging instructional techniques and practical skills building, we create an environment that encourages continuous learning and curiosity among transportation associates. We are change champions that challenge the status quo.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- Class A commercial driver's license (CDL)
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- 1+ years of verifiable CDL driving experience in the last 10 years
- Eligibility to drive in accordance with DOT requirements
PREFERRED QUALIFICATIONS
- 2+ years of CDL driver training experience
- Experience delivering structured training programs
- Knowledge of DOT/FMCSA rules, regulations, and record keeping
- Demonstrated ability to effectively communicate technical information
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, KY, Shepherdsville - 24.00 - 26.00 USD hourly

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US