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Learning Development Assistant Jobs in Chicago, IL

Northwestern University

Learning Engineer

Evanston, IL · On-site

$72.34K - $86K/yr

IT Teaching & Learning Tech Salary/Grade: ITS/78 Target hiring range for this position will be ... development work of instructors, educational technology support staff, and teaching assistants. * 1 ...

Avis Budget Group

Learning Specialist

Chicago, IL · On-site

$50K - $70K/yr

Support and assist with onsite training programs for frontline employees and managers * Assist with ... Bachelor's degree in Learning & Development, Education, Business, Hospitality, or a related field ...

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How much do learning development assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for learning development assistant in Chicago, IL is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Learning Development Assistant, and why are they important?

To thrive as a Learning Development Assistant, you need strong organizational skills, attention to detail, and a background in education or human resources, often supported by a relevant degree or certification. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and basic data analysis software is typically required. Excellent communication, teamwork, and problem-solving abilities help you effectively support trainers and engage learners. These skills are essential for ensuring smooth training operations, successful learning outcomes, and efficient program administration.

How does a Learning Development Assistant typically collaborate with trainers and subject matter experts to create effective training materials?

As a Learning Development Assistant, you will frequently work alongside trainers and subject matter experts (SMEs) to develop, review, and refine educational materials. This collaboration often involves gathering content from SMEs, assisting with formatting and editing, and providing feedback to ensure materials are clear and engaging for learners. Regular meetings and open communication are essential to align on learning objectives and address any content gaps. Your organizational and interpersonal skills will be key to coordinating tasks, managing revisions, and ensuring all resources meet quality standards before training sessions.

What are Learning Development Assistants?

Learning Development Assistants are professionals who support educators and students by facilitating learning activities, preparing educational materials, and assisting with classroom management. They often work alongside teachers to deliver lessons, provide one-on-one or small group support, and help adapt resources to meet diverse learning needs. Their role may also involve administrative tasks, monitoring student progress, and helping to create an inclusive learning environment. Learning Development Assistants play a key role in enhancing the educational experience for all students.

What is the difference between Learning Development Assistant vs Teaching Assistant?

AspectLearning Development AssistantTeaching Assistant
Required CredentialsRelevant certifications or training in learning development or education supportTypically a high school diploma or equivalent; some roles may require teaching assistant certification
Work EnvironmentEducational institutions, training centers, corporate learning departmentsClassrooms, schools, educational settings
Employer & Industry UsageUsed in schools, colleges, corporate training programsCommonly employed in primary and secondary schools
Search & Comparison IntentOften compared for roles supporting learning and development activitiesCompared when seeking classroom support roles

The Learning Development Assistant focuses on supporting the design and implementation of learning programs, often working behind the scenes to develop training materials. In contrast, the Teaching Assistant primarily assists teachers directly in classroom activities. While both roles support education, the Learning Development Assistant tends to work more on program development, whereas the Teaching Assistant is more classroom-focused.

What are the most commonly searched types of Learning Development jobs in Chicago, IL? The most popular types of Learning Development jobs in Chicago, IL are:
What are popular job titles related to Learning Development Assistant jobs in Chicago, IL? For Learning Development Assistant jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Learning Development Assistant jobs in Chicago, IL look for? The top searched job categories for Learning Development Assistant jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Learning Development Assistant jobs? Cities near Chicago, IL with the most Learning Development Assistant job openings:
Learning Development Assistant jobs near you
Supervisor, Learning & Development

Supervisor, Learning & Development

COLE-PARMER INSTRUMENT COMPANY

Vernon Hills, IL • On-site

$80K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Job Title: Supervisor, Learning & Development

Reports To: Director, Customer Experience

Position Location: Vernon Hills, IL

Work Type: Hybrid

FLSA Status (Exempt/Non-Exempt): Exempt

Position Summary:


The Learning and Development Supervisor is responsible for leading the design, implementation, and continuous improvement of training programs for customer service and technical/application support teams. Reporting to the Customer Service Director, this role ensures that frontline teams are equipped with the product knowledge, technical expertise, and customer engagement skills required to deliver exceptional service. The role oversees a team of L&D Specialists and owns quality monitoring, coaching frameworks, and performance enablement, driving measurable improvements in customer experience, operational efficiency, and team productivity through data-driven and AI-enabled learning solutions.


Key Responsibilities:

  • Develop and execute an L&D strategy aligned with customer service goals, KPIs, and business objectives.
  • Lead and develop a team of L&D Specialists supporting customer service and technical/application support.
  • Design and deliver training across onboarding, product knowledge, troubleshooting, customer service, and leadership development.
  • Partner with Customer Service and Technical Support leaders to identify performance gaps and implement targeted solutions.
  • Build structured learning paths supporting pre- and post-sales application support and the end-to-end customer journey.
  • Ensuring training reflects real customer scenarios, product updates, and operational workflows.
  • Manage learning systems, certifications, and knowledge platforms to support frontline performance.
  • Leverage AI to create adaptive learning, generate content, and improve knowledge accessibility.
  • Use data and AI-driven insights to identify skill gaps, predict needs, and enhance training effectiveness.
  • Implement AI-enabled tools (chatbots, simulations, virtual assistants) for continuous, on-demand learning.
  • Measure training impact using metrics such as CSAT, NPS, time to proficiency, and resolution times.
  • Establish quality monitoring frameworks, scorecards, and evaluation processes for customer interactions.
  • Drive process improvements in onboarding, training efficiency, and service delivery.
  • Support change management for new products, tools, and processes.
  • Build leadership development pathways for supervisors and high-potential employees.
  • Collaborate with product and technical SMEs to ensure training accuracy and relevance.
  • Apply blended learning strategies to improve engagement, retention, and scalability.
  • Stay current on trends in customer service, technical support, and AI-driven learning.
  • Ensure training supports compliance, consistency, and operational excellence.
  • Performs other duties as assigned.


Education:

  • Bachelor’s degree in Business Administration, Life Science or a related field required.

Experience:

  • 3+ years of progressive experience in Learning & Development, Training, or Customer Service Enablement
  • 2+ years of experience in leadership or supervisory role managing trainers or L&D specialists


Minimum Requirements/Qualifications:

  • Strong understanding of customer service operations, support workflows, and technical support environments
  • Ability to translate complex product and technical concepts into practical, customer-facing training.
  • Experience using customer service metrics (e.g., CSAT, NPS, resolution time, first contact resolution) to inform training strategies.
  • Strong leadership and coaching skills with the ability to influence frontline performance.
  • Excellent facilitation, communication, and stakeholder management abilities
  • Data-driven mindset with the ability to analyze performance trends and identify skill gaps.
  • Strong project management and organizational skills in a fast-paced operational environment
  • Experience with AI-powered tools for learning, content creation, and workflow optimization preferred.
  • Thrives in a fast-paced, collaborative environment, efficiently works under pressure, within deadlines or other essential time constraints.
  • Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization.
  • Strong work ethic and an ability to excel within a rapidly changing and growing organization.


Compensation & Benefits:

  • Salary Range: $80,000-$92,000, depending on location, experience, and qualifications.
  • Benefits coverage begins day 1, including the following:
    1. Medical, Dental, Vision Insurance
    2. Disability Insurance
    3. Life Insurance
    4. 401(k) company match
    5. Paid Time Off (15 days annually)
    6. Paid Holiday time (10 company-designated days)
    7. Tuition Assistance
    8. Additional benefits available with company package



This position has not been approved for Relocation Assistance.


The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all of the duties and responsibilities associated with it.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.