Learning Content Jobs (NOW HIRING)

Content Ownership & Governance 

• Own and manage learning content and intellectual property across platforms (Learning Hub, SharePoint, file repositories, LMS)  

• Partner with subject matter experts including Operational Excellence (OpEx), technical leaders, and functional teams to ensure content is accurate and up to date  

• Establish and maintain processes to review, update, retire, and standardize learning materials  

• Manage version control and resolve outdated or conflicting content  

Knowledge Management & Curation  

• Serve as the central owner of the organization’s learning “body of knowledge,” ensuring content is structured, organized, and reusable  

• Identify gaps and source, curate, or procure new content (e.g., internal expertise, external libraries, emerging topics such as AI)  

• Partner with Delivery Managers and Learning Designers to ensure content supports program needs  

• Act as a go-to resource for understanding what content exists and how it can be accessed 

Content Organization & Continuous Improvement 

• Define and maintain clear standards for how content is organized so it is easy to find and use  

• Ensure content is structured effectively across platforms and support transitions to future systems (e.g., Oracle HCM)  

•  Make improvements that increase scalability, consistency, and relevance  

• Explore emerging tools and practices, including AI-enabled knowledge management  

• 5+ years of experience in learning & development, knowledge management, content management, or a related field 

• Experience managing or curating content within a structured learning environment, knowledge base, or enterprise system 

• Strong ability to partner with subject matter experts to capture, organize, and maintain complex or technical information 

• Experience organizing large volumes of content, including taxonomy, metadata, and version control 

• Familiarity with learning management systems or content platforms such as Fuse Universal (experience with LMS transitions is a plus) 

• Ability to manage multiple priorities and adapt to evolving business needs 

• Interest in learning technologies and emerging practices, including AI-enabled knowledge management 

• Experience with content authoring tools (e.g., Articulate, Camtasia) is a plus but not required 

• Background in construction, engineering, or technical industries is a plus 

• Possess & demonstrate Suffolk Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring 

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law.  This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment.  Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

The expected salary range for this position (Learning Content Manager) in US-MA-Boston is between $100,000 and $138,000 USD.  This represents the typical salary range for this position and is just one component of Suffolk’s total compensation package.  Actual salaries may be based on several factors including, but not limited to, skill set, experience, education and other qualifications.  Suffolk offers a comprehensive benefits package as part of its overall compensation strategy.  Salary ranges may differ by geography and are reviewed regularly to reflect market trends.