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LeanData

Enterprise Customer Success Manager

Senior Enterprise Customer Success Manager LeanData helps the world's fastest-growing companies automate, simplify, and accelerate revenue. We are seeking a Senior Enterprise Customer Success Manager ...

LeanData

Mid-Market Customer Success Manager

Boston, MA · On-site

Customer Success Manager (CSM) LeanData helps the world's fastest-growing companies automate, simplify, and accelerate revenue. We're looking for an enthusiastic and results-oriented Customer Success ...

LeanData

Enterprise Customer Success Manager

New York, NY · On-site

$120K - $150K/yr

LeanData helps the world's fastest-growing companies automate, simplify, and accelerate revenue. We are seeking a Senior Enterprise Customer Success Manager to serve as a strategic business partner ...

LeanData

Digital Customer Success Manager

LeanData sits at the center of the modern revenue stack. We are building a next-generation Customer Success organization -- one where AI does the monitoring, pattern detection, and routine outreach ...

LeanData

Mid-Market Customer Success Manager

Denver, CO · On-site

Customer Success Manager (CSM) LeanData helps the world's fastest-growing companies automate, simplify, and accelerate revenue. We're looking for an enthusiastic and results-oriented Customer Success ...

LeanData

Mid-Market Customer Success Manager

Miami, FL · On-site

Customer Success Manager (CSM) LeanData helps the world's fastest-growing companies automate, simplify, and accelerate revenue. We're looking for an enthusiastic and results-oriented Customer Success ...

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How much do leandata jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for leandata in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

Who is the CEO of LeanData?

As of October 2023, the CEO of LeanData is David Karel. He has been leading the company, which specializes in revenue attribution and lead management solutions, since 2020.

How much does a customer success manager make at LeanData?

A Customer Success Manager at LeanData typically earns between $70,000 and $100,000 annually, depending on experience and location. Compensation may also include bonuses and benefits, with some roles requiring knowledge of CRM tools and customer relationship management skills.

What is LeanData and what does the company do?

LeanData is a software company that provides revenue operations solutions for businesses, primarily focusing on lead management, routing, and matching within CRM systems like Salesforce. Their platform helps sales and marketing teams automate the process of assigning leads, accounts, contacts, and opportunities, ensuring the right prospects reach the right representatives quickly. This streamlines workflows, improves sales efficiency, and enhances customer experience. LeanData is widely used by organizations seeking to optimize their sales funnels and drive revenue growth.

What is the difference between Leandata vs Salesforce Administrator?

AspectLeandataSalesforce Administrator
Primary RoleData integration and automation for marketing and salesManaging and configuring Salesforce CRM platform
Required SkillsData management, API integration, marketing automationSalesforce configuration, user management, reporting
Work EnvironmentMarketing and sales teams, data-focused tasksCRM management, user support, system customization
CertificationsTypically none required, but familiarity with Salesforce and data tools helpsSalesforce Certified Administrator

Leandata focuses on integrating and automating marketing and sales data, while Salesforce Administrators manage and customize the Salesforce platform. Both roles require familiarity with Salesforce, but Leandata emphasizes data workflows and automation, whereas Salesforce Admins focus on platform configuration and user support.

How does a professional working in a LeanData implementation role typically collaborate with sales and marketing teams to optimize lead routing processes?

Professionals in a LeanData implementation role frequently partner with both sales and marketing teams to map out and refine lead routing workflows within a CRM system. This collaboration involves gathering requirements, identifying pain points in current processes, and configuring LeanData’s platform to ensure leads are efficiently routed to the right representatives. Regular meetings and feedback sessions are common to align business objectives and continuously improve lead management. Effective communication and a deep understanding of both technical and business needs are essential for success in this collaborative environment.

What does LeanData Company do?

LeanData is a company that provides revenue operations solutions, including lead routing, account matching, and analytics, to help sales and marketing teams improve efficiency. The platform integrates with customer relationship management (CRM) systems and often requires knowledge of data management and sales processes.

What are the key skills and qualifications needed to thrive as a LeanData Specialist, and why are they important?

To thrive as a LeanData Specialist, you need expertise in CRM data management, process optimization, and a strong understanding of sales and marketing operations, typically with a background in business or information systems. Familiarity with LeanData's lead routing software, Salesforce, and related automation tools is essential, often supported by relevant certifications. Analytical thinking, problem-solving abilities, and strong communication skills help you effectively collaborate with cross-functional teams and implement solutions. These skills ensure accurate data flow, streamlined workflows, and improved revenue operations efficiency.

How many employees does LeanData have?

LeanData, a company specializing in revenue operations and lead management solutions, has approximately 300 employees. The company is known for its cloud-based platform and often hires professionals skilled in sales operations, marketing, and SaaS technology.
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Leandata jobs near you
Infographic showing various Leandata job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 14% Physical, 2% Hybrid, and 84% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Enterprise Customer Success Manager

Enterprise Customer Success Manager

LeanData

Remote

Other

Retirement, PTO

Posted 9 days ago

Job description

Senior Enterprise Customer Success Manager

LeanData helps the world's fastest-growing companies automate, simplify, and accelerate revenue.

We are seeking a Senior Enterprise Customer Success Manager to serve as a strategic business partner to our most complex and high-value enterprise customers. This role operates at the intersection of executive influence, revenue growth, and cross-functional leadership.

Reporting directly to the Senior Director of Enterprise Customer Success, you will own the long-term commercial and strategic success of a portfolio of our largest accounts. You will shape executive relationships, drive measurable revenue impact for customers, and influence LeanData's product and GTM strategy through deep customer insight. This role directly drives Net Revenue Retention (NRR), expansion strategy, and customer advocacy at the highest levels.

Headquartered in Santa Clara, we are currently hiring candidates located in the following states: New York (NY), Massachusetts (MA), Washington, D.C. (DC), North Carolina (NC), Georgia (GA), Florida (FL), Texas (TX), and Illinois (IL).

Responsibilities
  • Be a partner to enterprise customers, delivering measurable business outcomes and a strong user experience from LeanData solutions.
  • Lead customer projects from initial implementation through post-launch adoption to achieve measurable business results.
  • Develop and execute customer success plans that align with the client's strategic goals and LeanData solutions.
  • Monitor customer usage, health indicators, and renewal timelines to ensure long-term success and proactive intervention.
  • Coordinate with internal resources, partners, and client stakeholders to ensure smooth and successful project delivery and value realization.
Collaboration & Communication
  • Build and maintain strong, strategic relationships with executive sponsors and operational stakeholders across the client organization.
  • Serve as a trusted advisor to end-users and decision-makers, providing strategic guidance to maximize value from LeanData and improve their overall revenue process.
  • Represent the voice of the customer internally, providing detailed feedback to Product, Engineering, and Marketing teams to influence product roadmap and process improvements.
  • Work in close partnership with Sales and Account Management teams to drive account growth and renewal.
Metrics & Outcomes
  • Identify and drive opportunities for upsell and cross-sell in partnership with account teams, acting as a crucial growth lever.
  • Identify risks to customer success and retention, proactively building and executing mitigation strategies.
  • Escalate critical issues when necessary, partnering cross-functionally to ensure timely and effective resolution.
  • Drive continuous high Net Retention Rate (NRR) within your assigned portfolio of enterprise accounts.
Qualifications
  • 5-8 years of work experience in Customer Success, Technical Account Management, Management Consulting, and/or Revenue Operations in a B2B SaaS environment.
  • 3–5+ years managing complex enterprise accounts with multi-threaded stakeholders
  • Deep expertise in the revenue process (Lead-to-Account, Routing, Attribution) and hands-on experience with Salesforce.
  • Proven experience successfully managing and growing enterprise-level SaaS clients with complex organizational structures and long sales cycles.
  • Exceptional written and verbal communication abilities, with the confidence to present strategic concepts to executive and technical audiences.
  • Ability to navigate customer organizational structures to identify and build influential relationships with key stakeholders.
  • Demonstrated ability to develop and execute adoption strategies on assigned accounts that drive utilization of existing technology solutions and new capabilities as they launch.
  • Proven experience in quickly grasping and distinctly explaining technological and complex business concepts.
Preferred Qualifications
  • Domain expertise and industry best practices in Sales or Marketing Operations.
  • Expertise with related Sales Engagement and Marketing Automation platforms (e.g., Salesloft, Outreach, Marketo, HubSpot).
  • Proven experience working and thriving in an evolving, high-growth startup or scale-up environment.
Why Work at LeanData
  • LeanData covers employee insurance premiums up to 90%
  • Stock options in LeanData for all full-time employees
  • Flexible PTO
  • 401K plan

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