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Lead Technical Writer Jobs in Wisconsin (NOW HIRING)

Std Iron

WI · On-site

$70 - $90/hr

Act as the primary technical interface for customer quality concerns; lead the end‑to‑end Root ... writing abilities. #J-18808-Ljbffr

Milliman Ireland

WI · On-site

$117.50 - $279.68/hr

Milliman's CMH Health practice is seeking a Technical AI Product Lead who will function as "The ... Written communication, oral communication, and stakeholder management * Leadership and Team Scaling:

Gehc

Lead Electrical Engineer - RF

Waukesha, WI · Hybrid

$160K - $167K/yr

The successful candidate will work with technical team members to deliver innovative designs for ... Write detailed functional specifications that document newly created designs and support product ...

TEKsystems c/o Allegis Group

Technical Trainer

Menasha, WI · On-site

$30 - $50/hr

Strong technical writing and content development skills. * Experience serving as a subject matter expert, mentor, or training lead. Job Type & Location This is a Contract to Hire position based out ...

TEKsystems

Technical Trainer

Menasha, WI · Remote

$30 - $50/hr

Strong technical writing and content development skills. * Experience serving as a subject matter expert, mentor, or training lead. Job Type & Location This is a Contract to Hire position based out ...

TEKsystems

Technical Trainer

Menasha, WI · Remote

$30 - $50/hr

Strong technical writing and content development skills. * Experience serving as a subject matter expert, mentor, or training lead. Job Type & Location This is a Contract to Hire position based out ...

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Showing results 21-40

All JobsLead Technical Writer JobsLead Technical Writer Jobs in Wisconsin

Lead Technical Writer information

See Wisconsin salary details

$40.4K

$88.3K

$132.7K

How much do lead technical writer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for lead technical writer in Wisconsin is $88,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What does a lead technical writer do?

A Lead Technical Writer oversees the creation and maintenance of technical documentation, such as user manuals, online help, and system operation guides. They manage a team of technical writers, coordinate documentation projects, and ensure content meets quality standards and user needs. In addition to writing and editing, Lead Technical Writers collaborate with subject matter experts, engineers, and product managers to gather information and ensure accuracy. They also develop documentation strategies, set style guidelines, and mentor junior writers. Their role is crucial in making complex technical information accessible and understandable.

What are the key skills and qualifications needed to thrive as a lead technical writer?

To thrive as a Lead Technical Writer, you need advanced writing, editing, and documentation skills, usually backed by a degree in English, Communications, or a technical field. Familiarity with documentation tools like MadCap Flare, Adobe FrameMaker, and content management systems, as well as experience with version control and structured authoring (such as DITA), is essential. Strong leadership, collaboration, and project management abilities set standout candidates apart. These skills are crucial for producing accurate, user-friendly documentation, managing teams, and ensuring consistency across complex technical projects.

How does a lead technical writer typically collaborate with product and engineering teams during the documentation process?

A Lead Technical Writer works closely with product managers, engineers, and UX designers throughout the development lifecycle to gather information, clarify technical concepts, and ensure documentation accurately reflects product features and functionality. They often attend planning meetings, conduct interviews with subject matter experts, and review prototypes or early builds. Effective collaboration helps ensure that documentation is comprehensive, user-friendly, and delivered in sync with product releases. This cross-functional teamwork is essential for maintaining high standards and meeting the needs of both internal and external users.

What is the difference between Lead Technical Writer vs Technical Writer?

AspectLead Technical WriterTechnical Writer
CredentialsBachelor's degree in Technical Communication, English, or related field; experience in technical writingBachelor's degree often preferred; similar experience required
Work EnvironmentLeads documentation projects, collaborates with cross-functional teams, manages junior writersCreates technical documents under supervision, follows established guidelines
Industry UsageUsed in tech companies, software, engineering, and manufacturingCommon across similar industries, often in the same companies

The main difference between a Lead Technical Writer and a Technical Writer is the level of responsibility. Lead Technical Writers oversee documentation projects, coordinate teams, and ensure quality, while Technical Writers focus on creating and editing technical content under guidance. Both roles require similar credentials and are integral in technical communication within tech-driven industries.

Are lead technical writers still in demand?

Lead technical writers are still in demand as organizations require clear, comprehensive documentation for products and services. They often work in technology, engineering, and software development environments, with skills in tools like Markdown, XML, and content management systems being valuable. The role typically requires strong writing, technical knowledge, and leadership abilities.

Is a lead technical writer a high paying job?

A lead technical writer typically earns a higher salary compared to entry-level technical writers due to their experience and leadership responsibilities. Salaries vary by industry and location but generally range from $80,000 to over $120,000 annually, especially in tech-focused companies. Strong writing skills, technical knowledge, and project management are key factors influencing compensation.

What are popular job titles related to Lead Technical Writer jobs in Wisconsin?

For Lead Technical Writer jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Lead Technical Writer jobs in Wisconsin look for?

The top searched job categories for Lead Technical Writer jobs in Wisconsin are:

What are popular job titles related to Lead Technical Writer jobs in WI?

For Lead Technical Writer jobs in WI, the most frequently searched job titles are:

Lead Technical Writer jobs near you
Infographic showing various Lead Technical Writer job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $88,253 per year, or $42.4 per hour.

Technical Support Team Lead

Johnson Health Tech North America Inc

Cottage Grove, WI

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

Johnson Health Tech rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

153rd of 495 rated machine equipment manufacturers

Job description

Description

Be the Go-To Expert for a High-Performing Support Team

At Johnson Health Tech North America, delivering a best-in-class customer experience starts with having knowledgeable people who are passionate about solving problems and helping others succeed. We're looking for a Technical Support Team Lead to serve as the primary technical resource for our Customer Technical Support team, providing guidance, expertise, and support to both our frontline agents and customers.


This is an ideal opportunity for someone who enjoys troubleshooting complex issues, mentoring peers, collaborating across departments, and making a direct impact on both customer satisfaction and team success. While this is not a supervisory role, you'll play a critical leadership role within the department as a trusted resource and subject matter expert.


What you'll do: 

As a Technical Support Team Lead, you'll serve as the bridge between frontline support teams, internal departments, service providers, and customers by: 

  • Acting as the first point of contact and technical expert for Customer Technical Support agents
  • Assisting team members with complex troubleshooting, diagnostics, and customer situations
  • Researching and resolving escalated product, service, and technical issues
  • Supporting customers, technicians, and business partners through effective communication and follow-up
  • Guiding agents on processes, procedures, and best practices to ensure consistency and quality
  • Monitoring team activity and helping frontline agents stay on track with schedules, priorities, and workloads
  • Coordinating with internal departments to drive resolution on customer concerns
  • Creating parts orders, scheduling service technicians, and gathering necessary billing information
  • Maintaining accurate customer records and case documentation
  • Supporting service provider requests and helping facilitate successful service outcomes
  • Identifying opportunities for process improvements and sharing recommendations with leadership
  • Providing backup support to customer-facing queues when business needs require

 What Success Looks Like

In this role, you'll be successful when you:

  • Become a trusted technical resource for the Customer Technical Support team
  • Help resolve customer issues quickly, accurately, and professionally
  • Maintain strong relationships with internal partners and service providers
  • Support team performance through coaching, collaboration, and knowledge sharing
  • Contribute to operational improvements that enhance the customer experience
  • Help the team consistently achieve key service and quality metric


Requirements

What We're Looking For:

Required Qualifications
  • High school diploma or equivalent
  • 12-18 months of Customer Technical Support experience with Johnson Health Tech North America
  • Experience utilizing Microsoft Office applications, CRM platforms, and SAP
  • Strong written and verbal communication skills
  • Ability to work on-site as required by business needs
Preferred Qualifications
  • Previous mentoring, coaching, lead, or supervisory experience
  • Experience working with third-party service or portal integrations
  • Experience supporting technical troubleshooting and customer issue resolution in a fast-paced environment

What Makes You a Great Fit

You may be a strong candidate if you are:

  • A natural problem solver who enjoys diagnosing and resolving complex issues
  • Comfortable being the person others turn to for guidance and support
  • Collaborative and effective at building relationships across teams
  • Highly organized with exceptional attention to detail
  • Calm and professional under pressure
  • Accountable, dependable, and motivated to see problems through to resolution
  • Adaptable and comfortable in a fast-paced environment where priorities can change quickly
  • Passionate about continuous learning, process improvement, and helping others succeed


Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:

Health & Dental Insurance

Company paid Life Insurance

401(k)

Paid Time Off benefits

Free access to our state-of-the-art onsite workout facility

Product discounts

Wellness programs

 Equal Opportunity Employer, including Veterans and Individuals with Disabilities. 

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