Laboratory Operations Coordinator Jobs (NOW HIRING)

Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Massachusetts General Hospital is seeking a highly organized Research Operations Coordinator to support the day-to-day research operations of investigators in the Center for Integrated Solutions for Infectious Disease. This role is a strong fit for someone who enjoys making research run well: coordinating people and processes, keeping operational details organized, solving practical problems, and ensuring that follow-up does not get lost.
Working closely with faculty, senior scientists, and an internal operations leader, the coordinator will manage multiple recurring and project-based activities across laboratory operations. The role combines project coordination, documentation, purchasing and inventory support, equipment and vendor follow-up, onboarding, and communication across scientific and institutional teams.
Qualifications
Required Qualifications

• High school diploma or equivalent and an Associate's degree in a related field of study.
• 3-5 years of project support or administrative experience.
• Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
• Strong oral and written communication skills, including strong presentation skills.
• Ability to work effectively both independently and as part of a team, including on tight deadlines.
• Basic financial/accounting skills.
• Knowledge of basic business administrative principles and project management best practices.
• Competency in Microsoft applications, including Word, Excel, and Outlook.
• Knowledge of file management and other administrative procedures.

Preferred Qualifications

• Bachelor's degree or higher in biology, microbiology, immunology, molecular biology, or another scientific field.
• Hands-on experience in an academic, biomedical, biotechnology, or other research laboratory and an understanding of the pace and practical realities of bench research.
• Experience supporting laboratory operations such as equipment maintenance, inventory, purchasing, safety, onboarding, vendor coordination, or laboratory organization.
• Experience in a microbiology, molecular biology, cell biology, immunology, or related research environment; familiarity with BSL-1/BSL-2 practices is a plus.
• Exposure to quality assurance, good laboratory practices, process improvement, or research operations.
• Experience training, mentoring, or coordinating the work of students or colleagues.
• Comfort learning institutional administrative processes and working across multiple support groups.
• Interest in documentation, knowledge management, and approved AI-enabled productivity tools.

Additional Job Details (if applicable)
Who Will Thrive in This Role
This role may be especially appealing to someone who has enjoyed hands-on research but is increasingly drawn to the work that makes science possible: anticipating needs, organizing complex details, solving operational problems, keeping people aligned, and building reliable systems around the research. The strongest candidates will combine scientific curiosity with a service-oriented mindset, careful follow-through, and a willingness to take ownership of the practical details that help a laboratory and its projects run effectively.
Remote Type
Onsite
Work Location
185 Cambridge Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$22.22 - $31.71/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.