Laboratory Operations Coordinator Jobs in Raleigh, NC

Shift:

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SUMMARY

Responsible for administering and overseeing standard chemistry laboratory policies, programs, and practices to ensure compliance, operational efficiency, and quality standards. Provides technical and administrative support to Scientists in maintaining all aspects of laboratory operations, including adherence to laboratory support procedures, completion of required documentation, forms, and database records. Supports the handling and management of various sample types, including environmental, biological, and chemical samples. Manages laboratory housekeeping activities, coordinates maintenance of laboratory equipment and materials, and oversees inventory control to ensure adequate availability of laboratory supplies and resources.

Compensation: $20.00 - 25.00 per hour

Essential Functions

• Prepare the laboratory for daily operations by stocking supplies, organizing materials, ensuring equipment readiness, and maintaining safety and cleanliness standards.
• Support analytical testing activities through proper sample handling, storage, quarantine, tracking, and disposal in accordance with established procedures.
• Collect, transport, and distribute samples, documentation, materials, and other laboratory-related items as required.
• Review, complete, maintain, and process laboratory logs, records, documentation, databases, and related information to ensure accuracy and compliance.
• Provide technical and administrative support regarding laboratory policies, procedures, programs, and best practices.
• Assist in investigating laboratory and operational issues, conducting research, and developing recommendations for process improvements and issue resolution.
• Support the implementation and continuous improvement of laboratory support policies, procedures, and programs to meet operational and organizational objectives.
• Ensure compliance with applicable regulations, quality standards, and company policies, escalating concerns when appropriate.
• Contribute to departmental efficiency and effectiveness by participating in team initiatives, identifying improvement opportunities, and supporting continuous improvement efforts.
• Promote a collaborative and professional work environment through effective communication, teamwork, and customer-focused service.
• Oversee and/or process chemistry and biochemistry documentation, forms, databases, and records while maintaining data integrity and regulatory compliance.
• Clean, maintain, prepare, troubleshoot, and calibrate laboratory equipment and work areas to ensure operational readiness.
• Manage laboratory housekeeping activities and maintain organized, compliant, and inspection-ready workspaces.
• Monitor laboratory supply inventories, coordinate replenishment activities, and maintain adequate stock levels to support uninterrupted laboratory operations.

QUALIFICATIONS

Education and Experience

Bachelor's degree (preferred) in chemistry, biochemistry, or a closely related field

Required Knowledge and Skills

Required Knowledge

• Fundamental principles, practices, and techniques of laboratory operations and support.
• Customer service principles and practices applicable to laboratory environments.
• Understanding of laboratory support programs, policies, procedures, and daily operational requirements.
• Basic troubleshooting and problem-solving techniques for laboratory processes, equipment, and support-related issues.
• Knowledge of sample management practices, including receipt, storage, tracking, retention, and disposal requirements.
• Proficiency with computerized laboratory systems, databases, and standard business software applications.
• Principles and practices of effective teamwork, collaboration, and project participation.
• Effective communication methods for interacting with staff, management, customers, and external stakeholders.
• Knowledge of laboratory safety standards, quality systems, and regulatory compliance requirements.
• Business English, including proper spelling, grammar, and professional written communication.

Required Skills

• Performing laboratory support functions in a regulated scientific environment.
• Supporting analytical testing activities through effective sample handling, documentation, and laboratory preparation.
• Providing high-quality customer service to internal and external customers.
• Working effectively as a member of cross-functional teams while supporting project objectives.
• Operating successfully in both independent and team-based work environments.
• Interpreting, applying, and explaining company policies, procedures, and regulatory requirements.
• Maintaining accurate laboratory databases, records, forms, and documentation.
• Managing laboratory inventory, supplies, and materials to ensure uninterrupted operations.
• Applying initiative, sound judgment, and problem-solving skills within established guidelines and procedures.
• Demonstrating professionalism, tact, confidentiality, and discretion in all workplace interactions.
• Delivering clear verbal and written communication, including presentations and status updates.
• Prioritizing multiple tasks and managing workload effectively in a fast-paced laboratory environment.
• Contributing to the achievement of departmental goals through continuous improvement and process enhancement initiatives.
• Establishing and maintaining positive working relationships with scientists, managers, customers, vendors, and other stakeholders.
• Cleaning, maintaining, troubleshooting, and calibrating laboratory equipment to ensure operational readiness and compliance.
• Maintaining laboratory housekeeping standards and promoting a safe, organized, and inspection-ready work environment.

Physical and Mental Requirements

The physical and mental requirements described below are representative of those necessary to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

• Ability to work effectively in both laboratory and office environments.
• Ability to operate standard laboratory equipment, computer systems, and office equipment.
• Ability to remain stationary for extended periods while performing laboratory and administrative tasks.
• Ability to frequently move throughout laboratory and office areas to support operational activities.
• Ability to occasionally lift, carry, push, pull, or move materials and equipment weighing up to 20 pounds and frequently handle items weighing up to 10 pounds.
• Visual acuity sufficient to read printed materials, laboratory records, instrument displays, and computer screens.
• Ability to communicate effectively in person, by telephone, and through written communication.
• Ability to perform tasks requiring attention to detail, accuracy, organization, and adherence to established procedures.
• Ability to prioritize multiple assignments, exercise sound judgment, and solve routine operational and technical problems.
• Ability to work independently and collaboratively in a fast-paced environment while meeting deadlines and quality expectations.

Working Environment

• Work is performed in laboratory and office settings.
• Regular exposure to laboratory chemicals, reagents, solvents, fumes, gases, and other hazardous materials may occur while following established safety procedures.
• Use of personal protective equipment (PPE) is required in designated laboratory areas.
• Environment may include exposure to laboratory equipment, noise, and specialized instrumentation.
• Compliance with all applicable safety, quality, environmental, and regulatory requirements is required.
• Must maintain a clean, organized, and safe work environment in accordance with company policies and laboratory standards.

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Benefits
When you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.