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Knowledge Manager Jobs in Illinois (NOW HIRING)

This role focuses on enterprise knowledge management, content management, collaboration support, and administrative operations supporting DoW strategic analysis and future force planning initiatives.

The Director of Knowledge Management will build, lead, and scale the Firm's Knowledge Management function. As a foundational component of the Innovation Department, Knowledge Management will serve as ...

The Director of Knowledge Management will build, lead, and scale the Firm's Knowledge Management function. As a foundational component of the Innovation Department, Knowledge Management will serve as ...

The Manager Knowledge provides leadership, coaching, training and mentoring to Knowledge Analysts to ensure all critical aspects of client issues are met and resolved appropriately. This includes the ...

New

The Knowledge Management Attorney ("KM Attorney") will work with Firm leadership, attorneys, and other Firm personnel to identify, create, and introduce innovative, data-driven knowledge management ...

Knowledge Management Attorney

Chicago, IL · On-site

$150K - $225K/yr

The Knowledge Management Attorney ("KM Attorney") will work with Firm leadership, attorneys, and other Firm personnel to identify, create, and introduce innovative, data-driven knowledge management ...

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Knowledge Manager information

See Illinois salary details

$42.2K

$83.5K

$119.2K

How much do knowledge manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for knowledge manager in Illinois is $83,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $100,300.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or enterprise content management may earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

What are popular job titles related to Knowledge Manager jobs in Illinois?

For Knowledge Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Knowledge Manager jobs in Illinois look for?

The top searched job categories for Knowledge Manager jobs in Illinois are:

What cities in Illinois are hiring for Knowledge Manager jobs?

Cities in Illinois with the most Knowledge Manager job openings:

Infographic showing various Knowledge Manager job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,451 per year, or $40.1 per hour.

Manager, Knowledge Management (Chicago/Hybrid)

Feeding America

Chicago, IL • On-site

$96K - $101K/yr

Full-time

PTO

Posted 3 days ago

New


Feeding America rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

223rd of 772 rated non-profit organizations


Job description

Description
Work. Serve. Thrive.
Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.
Feeding America is the nation's largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.
This is a hybrid position based out of Feeding America's Chicago office location. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day "work anywhere" program during the course of each calendar year that can be combined with PTO and/or holidays.
Learn more about Feeding America here.
The Opportunity
The Manager, Knowledge Management (KM) designs and implements enterprise-wide processes to capture, develop, deploy and maintain Feeding America's content and knowledge - ensuring all network members have access to the right knowledge at the right time. The Manager, under the strategic leadership of the Director, Knowledge Management & Learning Integration, supports a culture of knowledge sharing and continuous learning where best practices and critical insights are accessible, findable and valuable to the Feeding America network. Key duties include building knowledge bases, developing policies and processes, managing key KM projects, designing and leading KM training, and promoting collaboration amongst KM roles across the enterprise.
Compensation
Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions.
Salary Range: $96,735 - $101,735 Based on Experience.
Benefits: A comprehensive list of benefits available to full-time employees can be found here.
Responsibilities:

  • Provide support for and continuously improve enterprise-wide knowledge management (KM) and learning integration strategies. These strategies are responsive to the knowledge and learning needs of network professionals across multiple functional areas and strategic priorities.
  • Support the Director, Knowledge Management and Learning Integration in their leadership of Feeding America's knowledge management strategy that articulates how the enterprise will capture, develop, deploy and maintain knowledge to support network needs, including supporting the development of annual goals, evaluation metrics, timelines, budgets and consulting with the KM Governance Committee, IT, site owners, content developers, and network members across all KM platforms and workstreams.
  • Provide project management to assigned streams of work and projects related to our KM strategy to advance our work and develop deliverables within assigned timeframes.
  • Deploy user-centered design principles and UX/UI best practices to FANO's knowledge sharing platforms.
  • Build relationships to foster collaboration with subject matter experts and partners on the related processes for knowledge management.
  • Provide conceptual and technical advice and support related to knowledge management processes and operating procedures, such as taxonomy and information architecture.
  • Ensure Feeding America's knowledge management and learning integration strategies and offerings embrace inclusivity and accessibility as a core tenet.
  • Manage resources on the enterprise Learning Management System (LMS). Ensure adherence to SOPs and user-interface templates and best practices. Execute processes for content creation and content reviews consistent with Learning Design and Knowledge Management SOPs.
  • Assist with additional tasks as directed by the Director, Knowledge Management and Learning Integration, to support the work of the team.

Required Experience and Qualifications:
  • 5+ years of experience in content strategy or management, information design or architecture, UX/UI design, user research and/or knowledge management.
  • Experience in project or process management.
  • Experience collaborating with subject matter experts on cross-functional or matrix projects.
  • Experience with knowledge management principles, including content strategy, taxonomy, metadata and information architecture principles, user-centered design, UX and UI design and accessibility.
  • Familiarity with analytic tools and measurement of knowledge management effectiveness.
  • Experience with SharePoint, Viva Engage, Power Bl, Learning Management Systems (LMS) and Articulate authoring tools strongly preferred.

Required Leadership Competencies:
  • Fosters an Enterprise Mindset
  • Fosters an Open and Supportive Environment
  • Leads with Accountability
  • Collaborates Internally and Externally
  • Focuses on People and Teams
  • Manages Organization and Business Complexity
  • Communicates with Impact and Influence

Feeding America's goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage all individuals, including those from historically under-represented communities and individuals with lived experience of hunger, to apply.
Feeding America participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

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