ZipRecruiter

Log In

1

Knowledge Manager Jobs in Normal, IL (NOW HIRING)

Techvilla Solutions

Security Program Manager

Armington, IL

$114K - $139K/yr

Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date. * Capture institutional and tribal knowledge, transforming it into scalable ...

Techvilla Solutions

Security Program Manager

Atlanta, IL

$126K - $153K/yr

Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date. * Capture institutional and tribal knowledge, transforming it into scalable ...

Techvilla Solutions

Security Program Manager

Lawndale, IL · On-site

$124K - $151K/yr

Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date. * Capture institutional and tribal knowledge, transforming it into scalable ...

Techvilla Solutions

Security Program Manager

Wapella, IL · On-site

$126K - $153K/yr

Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date. * Capture institutional and tribal knowledge, transforming it into scalable ...

Techvilla Solutions

Security Program Manager

Beason, IL · On-site

$125K - $153K/yr

Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date. * Capture institutional and tribal knowledge, transforming it into scalable ...

Techvilla Solutions

Security Program Manager

Hopedale, IL

$111K - $136K/yr

Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date. * Capture institutional and tribal knowledge, transforming it into scalable ...

Techvilla Solutions

Security Program Manager

Minier, IL

$115K - $140K/yr

Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date. * Capture institutional and tribal knowledge, transforming it into scalable ...

Techvilla Solutions

Security Program Manager

Hartsburg, IL

$124K - $151K/yr

Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date. * Capture institutional and tribal knowledge, transforming it into scalable ...

Techvilla Solutions

Security Program Manager

Waynesville, IL · On-site

$130K - $159K/yr

Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date. * Capture institutional and tribal knowledge, transforming it into scalable ...

Techvilla Solutions

Security Program Manager

Lincoln, IL

$125K - $153K/yr

Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date. * Capture institutional and tribal knowledge, transforming it into scalable ...

Techvilla Solutions

Security Program Manager

Shirley, IL

$124K - $151K/yr

Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date. * Capture institutional and tribal knowledge, transforming it into scalable ...

Techvilla Solutions

Security Program Manager

Danvers, IL · On-site

$123K - $150K/yr

Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date. * Capture institutional and tribal knowledge, transforming it into scalable ...

Techvilla Solutions

Security Program Manager

Stanford, IL · On-site

$125K - $152K/yr

Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date. * Capture institutional and tribal knowledge, transforming it into scalable ...

Techvilla Solutions

Security Program Manager

Heyworth, IL · On-site

$123K - $150K/yr

Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date. * Capture institutional and tribal knowledge, transforming it into scalable ...

Cintas

Location Manager

Normal, IL · On-site

$90K - $117K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Carries out simple knowledge management tasks by following established procedures in order to support others. * Investigates questions related to existing programs, processes and procedures in order ...

Cintas

Location Manager

Normal, IL · On-site

$90K - $117K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Carries out simple knowledge management tasks by following established procedures in order to support others. * Investigates questions related to existing programs, processes and procedures in order ...

Caterpillar

Production Manager

East Peoria, IL · On-site

$89K - $133K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Demonstrated knowledge of leading and developing production teams, including employee coaching, performance management, workforce planning, employee engagement, and talent development. Problem ...

Guernsey Holdings LLC

General Manager

Normal, IL · On-site

General Manager Immediate Supervisor: Area Supervisor Position Summary: This position is the ... Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO ...

Sonic Drive-In

Assistant Manager

Normal, IL · On-site

Position: Assistant Manager Immediate Supervisor: General Manager Position Summary: Lead and ... Knowledge of federal, state, and local health and safety laws and regulations * Basic computer ...

next page

Showing results 1-20

All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Normal, IL

Knowledge Manager information

See Normal, IL salary details

$42.5K

$84.2K

$120.3K

How much do knowledge manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for knowledge manager in Normal, IL is $84,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,500.00 and $101,200.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or enterprise content management may earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

More about Knowledge Manager jobs

What cities near Normal, IL are hiring for Knowledge Manager jobs?

Cities near Normal, IL with the most Knowledge Manager job openings:

Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $84,195 per year, or $40.5 per hour.

Security Program Manager

Techvilla Solutions

Armington, IL

$114K - $139K/yr

Full-time

Posted 7 days ago

Job description

Responsibilities
  • Partner with Security, SRE, Production Engineering, Operations, and Platform Engineering teams to improve operational readiness and service reliability.
  • Develop, maintain, and standardize operational documentation, including runbooks, SOPs, playbooks, and technical procedures.
  • Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date.
  • Capture institutional and tribal knowledge, transforming it into scalable, repeatable operational processes.
  • Collaborate with engineering and operations teams to document production workflows, incident response procedures, and service recovery processes.
  • Support incident management activities by documenting response procedures, escalation paths, and post-incident improvements.
  • Identify process improvement opportunities to enhance operational efficiency and reduce operational risk.
  • Ensure documentation aligns with security, compliance, and operational best practices.
  • Facilitate cross-functional communication between technical and non-technical stakeholders.
Required Skills & Qualifications
  • Experience supporting Site Reliability Engineering (SRE), Production Engineering, Operations, or Platform Engineering organizations.
  • Strong experience developing and maintaining:
    • Operational Runbooks
    • Standard Operating Procedures (SOPs)
    • Playbooks
    • Knowledge Management Frameworks
  • Proven ability to document operational processes and translate complex technical concepts into clear, user-friendly documentation.
  • Familiarity with:
    • Incident Management
    • Production Support
    • Monitoring and Alerting
    • Service Reliability and Operational Excellence practices
  • Demonstrated ability to capture and operationalize tribal knowledge into standardized, repeatable processes.
  • Strong analytical, organizational, and documentation skills.
  • Excellent communication and stakeholder management abilities.
Preferred Qualifications
  • Experience working in enterprise security or cloud infrastructure environments.
  • Knowledge of ITIL, DevOps, SRE, or operational excellence methodologies.
  • Experience with documentation and knowledge management platforms such as Confluence, SharePoint, or similar tools.
  • Familiarity with incident management tools such as ServiceNow, Jira, PagerDuty, or Opsgenie.
Preferred Experience
  • 8+ years of experience in Program Management, Security Operations, Technical Operations, SRE, Platform Engineering, or related technical environments.
  • Proven track record of driving operational improvements, documentation standards, and cross-functional process optimization in large-scale enterprise environments.

Apply