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Knowledge Manager Jobs in Normal, IL (NOW HIRING)

Farm Manager I

Bloomington, IL · On-site

$61K - $76K/yr

Responsible for farm management, rural land appraisals, and support functions for farm and trust ... Thorough knowledge of Company's product and services. * High level of analytical skills to conduct ...

Shift Manager

Normal, IL · On-site

$14.75 - $18.50/hr

Knowledge/Skills * General restaurant or retail knowledge * Basic math and reading skills ... Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work ...

Shift Manager

Normal, IL · On-site

$14.75 - $18.50/hr

Knowledge/Skills * General restaurant or retail knowledge * Basic math and reading skills ... Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work ...

Management responsibilities in accordance with the Company's policies and applicable laws ... Opportunity for development and career growth Knowledge: • Excellent communication skills • ...

Strong knowledge of project scheduling principles and construction processes. * Proficiency in Microsoft Office Suite, including Excel and Outlook. * Experience with change order management and ...

Strong knowledge of project scheduling principles and construction processes. * Proficiency in Microsoft Office Suite, including Excel and Outlook. * Experience with change order management and ...

The Housekeeping Manager oversees guest room cleanliness, public areas, laundry support, team ... Strong knowledge of guest room standards, public area standards, laundry operations, and ...

New

Retail Manager

Morton, IL · On-site

$18 - $23/hr

A Retail Manager is expected to ensure an excellent experience for customers, maintaining a culture of safety, exhibiting excellent product knowledge, and maximizing showroom sales. A Retail Manager ...

Knowledge of: * Strong oral and written communication skills * Treasury Management disciplines and related solution sets * Electronic business banking platforms and other financial services * Ability ...

Plant Finance Manager

Lincoln, IL · On-site

$130 - $190/hr

Advanced knowledge in: Auditing & DR Accounting Principles, dual currency accounting management, cost accounting general knowledge. Skills: * Ability to understand and communicate financial concepts ...

Showing results 41-60

Knowledge Manager information

See Normal, IL salary details

$42.5K

$84.2K

$120.3K

How much do knowledge manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for knowledge manager in Normal, IL is $84,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,500.00 and $101,200.00 per year, depending on experience, location, and employer.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn a median annual salary of around $80,000 to $110,000, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or content management may earn higher salaries, often exceeding $120,000 annually.

What is the career path of a knowledge manager?

A knowledge manager typically starts in roles such as information specialist or librarian, then advances to senior knowledge management positions, team lead, or director. Career progression often involves developing expertise in information systems, data management, and collaboration tools, with certifications like CKM (Certified Knowledge Manager) supporting advancement.

What skills do you need to be a knowledge manager?

Knowledge managers need strong communication, organizational, and analytical skills to effectively organize and share information. They should be proficient with knowledge management tools and technologies, such as content management systems and collaboration platforms, and often require a background in information science, library science, or related fields.

What cities near Normal, IL are hiring for Knowledge Manager jobs?

Cities near Normal, IL with the most Knowledge Manager job openings:

Infographic showing various Knowledge Manager job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $84,195 per year, or $40.5 per hour.

Location Aftermarket Manager

HERITAGE TRACTOR

Bloomington, IL • On-site

Full-time

Posted 26 days ago


Heritage Tractor rating

7.5

Company rating: 7.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

102nd of 178 rated vehicle equipment hire


Job description

Purpose:

Manages Assistant Service Managers and Parts Sales Professionals for the location to maximize return on investment by optimizing Service and Parts processes to ensure internal and external customer satisfaction.  Grows profitable service labor, part sales, and exercises disciplined expense control.  Attracts, retains, and effectively engages department personnel.

Responsibilities:

  1. Leads the execution of Aftermarket marketing plan and sales tactics, monitors regularly to ensure achievement of organizational goals
  2. Develops, communicates, enforces, and monitors effective Service and Parts department processes to ensure internal and external customer satisfaction
  3. Identify and drive continuous service and parts process improvements
  4. Identify new opportunities and develop actionable plans to grow service and parts sales
  5. Identify and improve operational effectiveness of facilities, mobile vehicles, other assets
  6. Prepares and analyzes Service department reports; uses data to help drive improvement and growth
  7. Manage recruiting, staffing, and employee development activities for Assistant Service Managers, Parts Sales Professionals and Techs
  8. Resources for Assistant Service Managers and Parts Sales Professionals to help resolve work order issues and customer complaints
  9. Proactively seek and participate in available company sponsored training, in an effort to develop and advance knowledge base and skill set
  10. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
  11. Ensure that the company’s reputation and image in the community is consistent with company Core Values
  12. Responsible for delivering high level customer experience
  13. Work extended hours and weekends as necessary
  14. Manage parts reporting, daily, weekly and monthly tasks (return, packlist, OHNB, etc.)
  15. Mange service reporting daily, weekly and monthly task (last punch, WIP, warranty parts, etc.)
  16. Drive customer experience and profitability in the location’s aftermarket

Experience, Education, Skills, and Knowledge:

  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • Minimum of three (3) years’ experience in Parts Department operations
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Excellent communication and interpersonal skills
  • Basic understanding of financial principles relative to Parts Department operations
  • Ability to analyze and interpret internal reports
  • Ability to stand for long periods of time
  • Works in a standard office environment, including consistently viewing a computer monitor and using keyboard/mouse
  • Physical requirements include the ability to lift up to 75lbs. daily
  • High School Diploma or equivalent 
  • Must carry a valid driver’s license 

What Heritage Tractor employees say

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