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Knowledge Base Manager Jobs in Oregon (NOW HIRING)

Instacart

OR

$121.40K - $156.80K/yr

You will directly manage 2+ Knowledge Strategists and serve as the team's primary owner of triage ... Oversee regular audits of the knowledge base, identify gaps and inconsistencies, and drive ...

Instacart

OR · On-site

$121.40K - $156.80K/yr

PICO encompasses knowledge strategy, content operations, project management, continuous improvement ... base reflects real-world support needs and reduces avoidable contacts. * Lead and develop your team:

Vertisystem

Customer Support Analyst

Beaverton, OR

$16/hr

In addition, analysts will regularly author articles for submission to the knowledge base and ... Adjusts workload when priorities and resources change, managing time and resources to ensure the ...

Vertisystem

Customer Support Analyst

Beaverton, OR · On-site

$16/hr

In addition, analysts will regularly author articles for submission to the knowledge base and ... Adjusts workload when priorities and resources change, managing time and resources to ensure the ...

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Knowledge Base Manager information

See Oregon salary details

$25.9K

$62.9K

$122.6K

How much do knowledge base manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for knowledge base manager in Oregon is $62,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $72,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What is a knowledge base manager?

A knowledge base manager is responsible for overseeing the creation, organization, and maintenance of a company's knowledge base, which is a centralized repository of information and documentation. They often use tools like content management systems and require skills in information organization, technical writing, and data management to ensure accurate and accessible information for users and employees.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Knowledge Base Manager jobs in Oregon? For Knowledge Base Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Oregon look for? The top searched job categories for Knowledge Base Manager jobs in Oregon are:
What cities in Oregon are hiring for Knowledge Base Manager jobs? Cities in Oregon with the most Knowledge Base Manager job openings:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Oregon as of May 2026, with employment types broken down into 1% As Needed, 95% Full Time, 3% Part Time, and 1% Temporary. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $62,935 per year, or $30.3 per hour.
Office Administration Staff/Fire Resource Dispatcher

Office Administration Staff/Fire Resource Dispatcher

Grayback Forestry

Merlin, OR • On-site

Other

Medical, Retirement, PTO

Posted 25 days ago

Job description

Salary: $19.87 hourly + DOE

Must be 18 years old to apply


Position: Administrative Office Staff/Fire Resource Dispatcher


Department: Merlin, OR.


Reports to:Base Manager (Sean Hendrix)


FLSA Status: Non-Exempt


SUMMARY


We are looking for candidates for Office Administration Assistant which includes on call night time / weekend dispatching with an extensive knowledge of MS Excel, Word, Power Point and E-Mail. Candidate must have experience in general office duties & be able to work in a fast paced environment. Candidate must be able to manage multiple projects effectively and handle distractions well. Must be a local resident and during fire season must be available all hours as need. Flexible shifts required.


KEY CHARACTER TRAITS FOR THIS POSITION:


Organization


Reliability


Team Work


Commitment


Dependability


Diligence


Discernment


Positive Attitude




SKILL SETS:


Technical Skills Extensive knowledge of MS programs, use of copy machines, printers, scanners and multi-line phones. General knowledge and up-keep of office equipment.


Communication Skills Comfortably talking with people on the phones and communicating with co-workers. Responding to requests in a timely manner.


Problem Solving Utilize personal knowledge to resolve issues. Able to discern when to seek assistance for efficient and effective resolutions.


EXPERIENCE:


Prefer 3+ years or more experience in general office duties.


401k, Vacation Pay, Sick Pay, Health Insurance


Job Description:


Provide a full range of administrative support for successful base operations for our Fuels Management and Wildfire Suppression activities. Assist Base Manager in day-to-day activities including dispatching of crews and engines. This may require long and varied hours during fire season. Interpret instructions and provide clarity to implement actions according to policies and procedures. Answer multi-Line incoming telephone calls and insure messages are delivered promptly. Establish and maintain effective working relationship with co-workers, supervisors, agencies, customers and the general public. Maintain office supplies and office equipment as needed. Perform other administrative, human resource and clerical duties as assigned by the Base Manager and Office Manager. Most of the activity required for this position is conducted from the desk so there is a considerable amount of time sitting and interfacing with a computer, mouse and keyboard. May need to occasionally lift and/or move up to 25 pounds. Work Environment Office area conditions with occasional activity in the shop, warehouse area or performing delivery and pick-up errands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


Equal Opportunity Employer: minority/female/disabled/veteran