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Knowledge Base Manager Jobs in Oregon (NOW HIRING)

Varonis

Technical Account Manager

Portland, OR · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of ... Create knowledge base content to capture new learning for customer and internal reuse. Requirements

varonis

Technical Account Manager

Portland, OR · On-site

Description Technical Account Managers are the primary contact for Varonis customers and the first ... Create knowledge base content to capture new learning for customer and internal reuse. Requirements

RadarFirst

Security & Compliance Specialist

OR · On-site +1

This role owns CVE and vulnerability management, threat intelligence, incident response, alert ... Ability to use AI tools to automate documentation, questionnaire responses, knowledge base creation ...

Tebra

Senior AI Content Marketing Manager

OR · Remote

Maintain editorial guidelines and knowledge base for both freelancers and AI-assisted workflows ... Familiarity with managing and creating AI-assisted workflows (AirOps, Clearscope, Gemini). * Strong ...

STI

Help Desk Analyst

Salem, OR · On-site

$20.50 - $28.25/hr

... knowledge base, support reporting metrics, and allow issue follow-up. * Independently manages workload and shares anticipated resolution timelines when additional work is required to ensure that ...

Prescryptive

OR · On-site

$70K - $90K/yr

Train users and manage access to tools Communicate Clearly & Keep Documentation Tight * Communicate outages, maintenance, and releases with clarity and urgency * Keep support guides, knowledge base ...

Connection

ECommerce Sales Specialist

$25.72 - $32.60/hr

If a customer is looking for a better way to manage their warehouse inventory, equip their ... Continually works to build awareness and knowledge base of web and ECommerce solutions within the ...

Deloitte

Financial Systems Specialist

Portland, OR · Hybrid

Knowledge Base Management: Maintain a centralized repository of SOPs, ensuring the broader support team has access to the most up-to-date procedures. Stakeholder Communication - Status Reporting:

SiteOne Landscape Supply

Branch Manager I

Eugene, OR · On-site

Position Overview The Branch Manager is responsible for building a winning team and knowledge base for achieving excellence in all facets of branch operations including inventory management, team ...

SiteOne Landscape Supply

Branch Manager I

Eugene, OR · On-site

Position Overview The Branch Manager is responsible for building a winning team and knowledge base for achieving excellence in all facets of branch operations including inventory management, team ...

Cumming Group

Senior Project Manager

Portland, OR · On-site

This client facing role is a great opportunity for you to work on a range of projects and expand your knowledge base. The PM team's standard is to 'manage each project like we own it'. We are unique ...

Legacy Health

Stroke Program Manager

Portland, OR · On-site

$57.75 - $86.05/hr

Demonstrates a firm clinical knowledge base in stroke care and systems theory. Exhibits clinical ... in project management and leading quality/safety/performance improvement initiatives. Prior ...

Legacy Health

Stroke Program Manager

Portland, OR · On-site

$57.75 - $86.05/hr

Demonstrates a firm clinical knowledge base in stroke care and systems theory. Exhibits clinical ... in project management and leading quality/safety/performance improvement initiatives. Prior ...

Cumming Group

Senior Project Manager

Portland, OR

This client facing role is a great opportunity for you to work on a range of projects and expand your knowledge base. The PM team's standard is to 'manage each project like we own it'. We are unique ...

Legacy Health

Stroke Program Manager

Portland, OR · On-site

$57.75 - $86.05/hr

Demonstrates a firm clinical knowledge base in stroke care and systems theory. Exhibits clinical ... in project management and leading quality/safety/performance improvement initiatives. Prior ...

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All JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Oregon

Knowledge Base Manager information

See Oregon salary details

$25.9K

$62.9K

$122.6K

How much do knowledge base manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for knowledge base manager in Oregon is $62,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $72,400.00 per year, depending on experience, location, and employer.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in organizations seeking digital transformation.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the 7 levels of knowledge management?

The 7 levels of knowledge management typically refer to stages such as knowledge creation, capture, organization, sharing, utilization, refinement, and retention. As a Knowledge Base Manager, understanding these levels helps in developing effective strategies for managing organizational knowledge and ensuring information is accessible and useful for users and teams.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in content management systems or data analysis can earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's internal or customer-facing knowledge repositories. They ensure information is accurate, accessible, and up-to-date, often using tools like content management systems and collaborating with support, technical, or product teams. Strong organizational skills and familiarity with knowledge management software are essential for this role.
What are popular job titles related to Knowledge Base Manager jobs in Oregon? For Knowledge Base Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Oregon look for? The top searched job categories for Knowledge Base Manager jobs in Oregon are:
What cities in Oregon are hiring for Knowledge Base Manager jobs? Cities in Oregon with the most Knowledge Base Manager job openings:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Oregon as of June 2026, with employment types broken down into 1% As Needed, 63% Full Time, 33% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $62,935 per year, or $30.3 per hour.

Technical Account Manager

Varonis

Portland, OR • Remote

Other

Posted 14 days ago

Job description

Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
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