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Knowledge Base Administrator Jobs (NOW HIRING)

Biz Karts Inc

Sales Administrator

Fort Lauderdale, FL · On-site

$30K - $35K/yr

We are seeking a Sales Administrator to join our exciting team, BIZ Karts is pushing to expand its ... a knowledge base of the evolving products and services * Manage the social media accounts and ...

Biz Karts Inc

Sales Administrator

Fort Lauderdale, FL

$30K - $35K/yr

We are seeking a Sales Administrator to join our exciting team, BIZ Karts is pushing to expand its ... a knowledge base of the evolving products and services * Manage the social media accounts and ...

Mindlance

Salesforce Admin

Albany, NY · On-site

Developing user guides, administrator guides, and technical documentation. • Sharing knowledge: Presenting findings or best practices to colleagues. • Maintaining a knowledge base: Contributing ...

SMS DATA PRODUCTS GROUP, INC

The ideal candidate for the System Administrator position provides server hardware, SAN, operating ... Ability to document knowledge base articles to provide solutions for known issues to other team ...

My3Tech Inc

ServiceNow Administrator

Atlanta, GA · On-site

ServiceNow Administrator The Georgia Department of Human Services (DHS), Office of Information ... Develop CMDB policy, processes, and knowledge base. * Conduct reporting on configuration audits and ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site

$85K/yr

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

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Knowledge Base Administrator information

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How much do knowledge base administrator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for knowledge base administrator in the United States is $35.83, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $48.56 per hour, depending on experience, location, and employer.

What does a Knowledge Base Administrator do?

A Knowledge Base Administrator is responsible for creating, organizing, and maintaining the information within a company's knowledge base system. They ensure that documents, FAQs, tutorials, and other resources are accurate, up-to-date, and easily accessible for both employees and customers. Their work helps improve efficiency, reduce repetitive inquiries, and support self-service solutions. Additionally, they analyze user feedback to optimize the structure and content of the knowledge base.

What is the difference between Knowledge Base Administrator vs Content Specialist?

AspectKnowledge Base AdministratorContent Specialist
Primary RoleManages and maintains the company's knowledge base, ensuring accuracy and accessibilityCreates, edits, and manages various types of content for marketing, communication, or training
Skills & CertificationsKnowledge management, technical writing, CMS proficiency, certifications like CMK or KMIPWriting, editing, SEO, content management systems, marketing or communication certifications
Work EnvironmentTypically in IT, customer support, or technical teamsMarketing, communications, or training departments
Industry UsageCommon in tech, software, and customer support industriesWidespread across marketing, media, and corporate communication sectors

While both roles involve content management, the Knowledge Base Administrator focuses on maintaining technical and support documentation, whereas the Content Specialist emphasizes creating engaging content for marketing or communication purposes.

How does a Knowledge Base Administrator typically collaborate with other teams within an organization?

A Knowledge Base Administrator works closely with subject matter experts, customer support teams, and technical writers to ensure content accuracy and relevance. They often facilitate regular meetings with stakeholders to gather feedback on the knowledge base, identify content gaps, and prioritize updates. Collaboration may also involve training team members on best practices for knowledge management and assisting in the rollout of new features or changes to the platform. This cross-functional teamwork ensures the knowledge base remains a reliable resource for both staff and customers.

What are the key skills and qualifications needed to thrive as a Knowledge Base Administrator?

To thrive as a Knowledge Base Administrator, you need strong writing, organizational, and analytical skills, often supported by experience in information management or a related field. Familiarity with content management systems (CMS), knowledge management platforms, and sometimes certifications like KCS (Knowledge-Centered Service) are typically required. Attention to detail, effective communication, and the ability to collaborate with subject matter experts are crucial soft skills for this role. These skills ensure that information is accurate, accessible, and consistently maintained, which supports efficient problem-solving and knowledge sharing across the organization.
More about Knowledge Base Administrator jobs
What are the most commonly searched types of Knowledge Base Administrator jobs? The most popular types of Knowledge Base Administrator jobs are:
What states have the most Knowledge Base Administrator jobs? States with the most job openings for Knowledge Base Administrator jobs include:
What job categories do people searching Knowledge Base Administrator jobs look for? The top searched job categories for Knowledge Base Administrator jobs are:
Knowledge Base Administrator jobs near you
Infographic showing various Knowledge Base Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $74,524 per year, or $35.8 per hour.

Sales Administrator

Biz Karts Inc

Fort Lauderdale, FL • On-site

$30K - $35K/yr

Full-time

Retirement

Re-posted 12 days ago

Job description

We are seeking a Sales Administrator to join our exciting team, BIZ Karts is pushing to expand its growing client base in North and South America! You will be responsible for streamlining incoming sales inquires and managing the social media accounts. 
Responsibilities:

  • Handle customer inquiries
  • Provide information about the products and services to incoming inquirys 
  • Document and update customer records based on interactions using our CRM
  • Develop and maintain a knowledge base of the evolving products and services
  • Manage the social media accounts and create new content 
  • Data entry and basic administrative work 

​Qualifications:

  • College preferred, minimum high school diploma or its equivalent required
  • Strong computer skills in Word, Excel, Outlook and PowerPoint, QuickBooks knowledge an advanatge 
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Spanish speaking an advantage  

Company Description

BIZ Karts is one of the leading go-kart suppliers in the world and we have been manufacturing go karts for over 24 years. Our range of rental karts are well known for their durability, quality, and quite simply the fantastic drive they offer the customer.