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Knowledge Base Administrator Jobs (NOW HIRING)

asrcfh

Google Administrator

Peachtree City, GA · Remote

The Google Administrator ensures the secure, reliable, and efficient operation of collaboration ... Develop and maintain system documentation, standard operating procedures (SOPs), and knowledge base ...

asrcfh

Google Administrator

Peachtree City, GA · Remote

The Google Administrator ensures the secure, reliable, and efficient operation of collaboration ... Develop and maintain system documentation, standard operating procedures (SOPs), and knowledge base ...

Cayuse Holdings

M365 Exchange Administrator

$50 - $65/hr

M365 Exchange Administrator Cayuse Company: Cayuse Commercial Services / Cayuse Talent Solutions ... Create and maintain Knowledge Base (KB) articles for use by Service Desk and Deskside Support teams ...

New

IP Corporation

Systems Administrator

Saint Paul, MN · On-site

$85K - $110K/yr

Develop and maintain technical documentation, procedures, and knowledge base articles * Mentor ... Systems Administrator: * Bachelor's degree in Computer Science, Information Technology, or ...

asrcfh

Google Administrator (Remote)

Reston, VA · Remote

The Google Administrator ensures the secure, reliable, and efficient operation of collaboration ... Develop and maintain system documentation, standard operating procedures (SOPs), and knowledge base ...

asrcfh

Google Administrator (Remote)

Reston, VA · Remote

The Google Administrator ensures the secure, reliable, and efficient operation of collaboration ... Develop and maintain system documentation, standard operating procedures (SOPs), and knowledge base ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site

$85K/yr

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

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Knowledge Base Administrator information

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$9

$35

$65

How much do knowledge base administrator jobs pay per hour?

As of May 31, 2026, the average hourly pay for knowledge base administrator in the United States is $35.83, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $48.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Knowledge Base Administrator, and why are they important?

To thrive as a Knowledge Base Administrator, you need strong writing, organizational, and analytical skills, often supported by experience in information management or a related field. Familiarity with content management systems (CMS), knowledge management platforms, and sometimes certifications like KCS (Knowledge-Centered Service) are typically required. Attention to detail, effective communication, and the ability to collaborate with subject matter experts are crucial soft skills for this role. These skills ensure that information is accurate, accessible, and consistently maintained, which supports efficient problem-solving and knowledge sharing across the organization.

How does a Knowledge Base Administrator typically collaborate with other teams within an organization?

A Knowledge Base Administrator works closely with subject matter experts, customer support teams, and technical writers to ensure content accuracy and relevance. They often facilitate regular meetings with stakeholders to gather feedback on the knowledge base, identify content gaps, and prioritize updates. Collaboration may also involve training team members on best practices for knowledge management and assisting in the rollout of new features or changes to the platform. This cross-functional teamwork ensures the knowledge base remains a reliable resource for both staff and customers.

What does a Knowledge Base Administrator do?

A Knowledge Base Administrator is responsible for creating, organizing, and maintaining the information within a company's knowledge base system. They ensure that documents, FAQs, tutorials, and other resources are accurate, up-to-date, and easily accessible for both employees and customers. Their work helps improve efficiency, reduce repetitive inquiries, and support self-service solutions. Additionally, they analyze user feedback to optimize the structure and content of the knowledge base.

What is the difference between Knowledge Base Administrator vs Content Specialist?

AspectKnowledge Base AdministratorContent Specialist
Primary RoleManages and maintains the company's knowledge base, ensuring accuracy and accessibilityCreates, edits, and manages various types of content for marketing, communication, or training
Skills & CertificationsKnowledge management, technical writing, CMS proficiency, certifications like CMK or KMIPWriting, editing, SEO, content management systems, marketing or communication certifications
Work EnvironmentTypically in IT, customer support, or technical teamsMarketing, communications, or training departments
Industry UsageCommon in tech, software, and customer support industriesWidespread across marketing, media, and corporate communication sectors

While both roles involve content management, the Knowledge Base Administrator focuses on maintaining technical and support documentation, whereas the Content Specialist emphasizes creating engaging content for marketing or communication purposes.

More about Knowledge Base Administrator jobs
What are the most commonly searched types of Knowledge Base Administrator jobs? The most popular types of Knowledge Base Administrator jobs are:
What states have the most Knowledge Base Administrator jobs? States with the most job openings for Knowledge Base Administrator jobs include:
What job categories do people searching Knowledge Base Administrator jobs look for? The top searched job categories for Knowledge Base Administrator jobs are:
Knowledge Base Administrator jobs near you
Infographic showing various Knowledge Base Administrator job openings in the United States as of May 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Temporary. Highlights an 100% In-person job distribution, with an average salary of $74,524 per year, or $35.8 per hour.
SharePoint Administrator

SharePoint Administrator

Avani Technology Solutions, Inc.

Irving, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Description:
  • We are looking for a Strong SharePoint resource who has enterprise level experience managing Sharepoint within a O365 environment.
  • If the candidate had experience managing the migration from an on-premise Sharepoint solution to an O365 solution that would be a BIG plus but they HAVE TO HAVE experience managing large Sharepoint farms within an O365 environment.

Top Three Skills:
  • Sharepoint Administration (multiple farms), support, enhancements & user support (40% of role)- 7+ years
  • SharePoint development using JavaScript and helping build work flows (10-20% of role%)- 7+ years
  • Sharepoint O365- migration, support experience. (50% of role)

Nice to haves:
  • Office 365 migration- HUGE plus
  • VMware admin tasks & understanding

Below is a breakdown of the day to day role:
  • Projects/Enhancements/Administration/User Support- 40%
  • Development 10-20% (Javascript, building workflows)
  • Prepping & eventual support Office 365 project- 50%

Upcoming Projects:
  • Office 365 move (18 months), Internal Sharepoint portal- upgrading versions, External stand alone Sharepoint farms- upgrades, converting workflows on-prem to Cloud (Azure)
  • This team works closely together to handle SharePoint Admin, Enhancements, development, user support, migration work & project based work.
  • They are seeking to add a consultant who is comfortable with jumping in on all of this.
  • They are doing the pre-work to migrate to SharePoint O365 this year so would like to bring in someone with that knowledge base & experience.

Some of the nice to have skills:
  • Administrator that has delivered a large enterprise conversion from SharePoint (on-prem) to SharePoint O365
  • Familiarity with various SharePoint related utilities, add-on's, and/or periphery technologies (i.e. Nintex Forms, etc.)
  • Administrator with a virtual platform background (VM

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