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Knowledge Base Administrator Jobs in Texas (NOW HIRING)

Wise Skulls

Dataiku Administrator (Platform)

Austin, TX · On-site

Dataiku Administrator (Platform) Location: Austin, TX, or Sunnyvale, CA (Hybrid) Duration: 6 months ... knowledge base articles, FAQs, and onboarding guides. - Deliver user training and promote platform ...

Forhyre

ServiceNow System Administrator

Plano, TX

We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...

Forhyre

ServiceNow System Administrator

Dallas, TX

We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...

Volto USA

Cloud Administrator - SME

Dallas, TX · On-site

Cloud Administrator- SME * Provide subject matter expertise in multi-cloud operations, primarily ... Develop and maintain operational standards, runbooks, and knowledge base documentation to ensure ...

Neuralink

IT Systems Administrator Intern

Austin, TX

$25/hr

Create and maintain Helpdesk documentation, runbooks, and knowledge base articles to support team efficiency and knowledge sharing * Collaborate with FTE IT Systems Administrators on projects ...

Altium

Systems Administrator

Houston, TX

The Systems Administrator serves as a versatile technical resource for employees across all ... Builds and maintains accurate and thorough technical documentation, including knowledge base ...

Altium

Systems Administrator

Houston, TX · On-site

The Systems Administrator serves as a versatile technical resource for employees across all ... Builds and maintains accurate and thorough technical documentation, including knowledge base ...

Forhyre

ServiceNow Admin

Plano, TX

We are searching for a ServiceNow Admin - someone with hands-on ServiceNow system support and ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...

Forhyre

ServiceNow Admin

Dallas, TX

We are searching for a ServiceNow Admin - someone with hands-on ServiceNow system support and ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...

Synetics Computers Inc.

Be Seen First

Microsoft 365 Administrator

Richland Hills, TX · On-site

$70K - $80K/yr

  • Medical

Administer and support multiple Microsoft 365 tenants in a fast-paced MSP environment. * Manage ... Create and maintain technical documentation, SOPs, environment diagrams, and knowledge-base ...

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All JobsKnowledge Base Administrator JobsKnowledge Base Administrator Jobs in Texas

Knowledge Base Administrator information

See Texas salary details

$8

$31

$57

How much do knowledge base administrator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for knowledge base administrator in Texas is $31.51, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $42.70 per hour, depending on experience, location, and employer.

What does a Knowledge Base Administrator do?

A Knowledge Base Administrator is responsible for creating, organizing, and maintaining the information within a company's knowledge base system. They ensure that documents, FAQs, tutorials, and other resources are accurate, up-to-date, and easily accessible for both employees and customers. Their work helps improve efficiency, reduce repetitive inquiries, and support self-service solutions. Additionally, they analyze user feedback to optimize the structure and content of the knowledge base.

What is the difference between Knowledge Base Administrator vs Content Specialist?

AspectKnowledge Base AdministratorContent Specialist
Primary RoleManages and maintains the company's knowledge base, ensuring accuracy and accessibilityCreates, edits, and manages various types of content for marketing, communication, or training
Skills & CertificationsKnowledge management, technical writing, CMS proficiency, certifications like CMK or KMIPWriting, editing, SEO, content management systems, marketing or communication certifications
Work EnvironmentTypically in IT, customer support, or technical teamsMarketing, communications, or training departments
Industry UsageCommon in tech, software, and customer support industriesWidespread across marketing, media, and corporate communication sectors

While both roles involve content management, the Knowledge Base Administrator focuses on maintaining technical and support documentation, whereas the Content Specialist emphasizes creating engaging content for marketing or communication purposes.

How does a Knowledge Base Administrator typically collaborate with other teams within an organization?

A Knowledge Base Administrator works closely with subject matter experts, customer support teams, and technical writers to ensure content accuracy and relevance. They often facilitate regular meetings with stakeholders to gather feedback on the knowledge base, identify content gaps, and prioritize updates. Collaboration may also involve training team members on best practices for knowledge management and assisting in the rollout of new features or changes to the platform. This cross-functional teamwork ensures the knowledge base remains a reliable resource for both staff and customers.

What are the key skills and qualifications needed to thrive as a Knowledge Base Administrator?

To thrive as a Knowledge Base Administrator, you need strong writing, organizational, and analytical skills, often supported by experience in information management or a related field. Familiarity with content management systems (CMS), knowledge management platforms, and sometimes certifications like KCS (Knowledge-Centered Service) are typically required. Attention to detail, effective communication, and the ability to collaborate with subject matter experts are crucial soft skills for this role. These skills ensure that information is accurate, accessible, and consistently maintained, which supports efficient problem-solving and knowledge sharing across the organization.

What are the most commonly searched types of Knowledge Base Administrator jobs in Texas?

The most popular types of Knowledge Base Administrator jobs in Texas are:

What are popular job titles related to Knowledge Base Administrator jobs in Texas?

For Knowledge Base Administrator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Administrator jobs in Texas look for?

The top searched job categories for Knowledge Base Administrator jobs in Texas are:

Knowledge Base Administrator jobs near you
Infographic showing various Knowledge Base Administrator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,539 per year, or $31.5 per hour.

Endpoint Engineer - System Administrator with Security Clearance

BEAT LLC

San Antonio, TX • On-site

Other

Re-posted yesterday

Job description

Job Title:System Administrator – Intermediate (Endpoint Engineering Services) Location:San Antonio, TX Clearance: Secret Education:BS in Computer Science related field or A BBA in the same technical field or Military Experience or CISSP Certifications: Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Windows Server Hybrid Administrator Associate Job Description: The Endpoint Engineering System Administrator provides enterprise-level endpoint engineering, configuration, and sustainment support for the DHA Domain and Directory Services Branch (DDSB). This role ensures secure, compliant, and efficient management of desktops, laptops, mobile devices, and servers across both on-premises and MED365/Intune cloud environments. The Endpoint Engineering System Administrator ensures DHA’s enterprise devices remain secure, compliant, and operationally effective. By engineering endpoint solutions that integrate with enterprise security, identity, and cloud services, this role enables the DHA to deliver consistent, resilient IT services that support healthcare operations across the Military Health System. Key Responsibilities: * Engineer, configure, and sustain endpoint services, including device enrollment, provisioning, patching, and compliance enforcement.
* Manage and validate endpoint security controls such as encryption (BitLocker), Microsoft Defender for Endpoint (MDE), and conditional access policies in alignment with Zero Trust principles.
* Create, deploy, and update desktop/server images, driver packages, and application packages for enterprise delivery.
* Develop and maintain endpoint monitoring, alerting, and compliance dashboards, ensuring visibility into device health and patch status.
* Provide technical documentation, SOPs, and knowledge base articles to support endpoint operations and Tier 2 troubleshooting.
* Support migration and modernization initiatives (e.g., Intune co-management, Autopilot deployment) to align endpoint services with DHA’s enterprise cloud adoption strategy.
* Collaborate with EM Administration, Identity, and IA teams to ensure endpoint configurations meet security accreditation and compliance requirements.
* Deliverables (per PWS 5.11):
* Enterprise endpoint images and driver packages
* Endpoint compliance and patch reports
* Monitoring and performance dashboards
* Technical SOPs and knowledge base articles

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