ZipRecruiter

Log In

1

Knowledge Base Administrator Jobs in Texas (NOW HIRING)

Forhyre

ServiceNow System Administrator

Plano, TX

We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...

Forhyre

ServiceNow System Administrator

Dallas, TX · On-site

We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...

DPR Construction

Systems Administrator

Dallas, TX · On-site

System Administrator DPR Construction is seeking a System Administrator to join our collaborative ... Documents best practices, knowledge base articles for existing and new systems * Microsoft systems ...

DPR Construction

Systems Administrator

Houston, TX

System Administrator DPR Construction is seeking a System Administrator to join our collaborative ... Documents best practices, knowledge base articles for existing and new systems * Microsoft systems ...

DPR Construction

Systems Administrator

Austin, TX

System Administrator DPR Construction is seeking a System Administrator to join our collaborative ... Documents best practices, knowledge base articles for existing and new systems * Microsoft systems ...

Volto USA

Cloud Administrator - SME

Dallas, TX · On-site

Cloud Administrator- SME • Provide subject matter expertise in multi-cloud operations, primarily ... knowledge base documentation to ensure consistency and governance. • Collaborate with cross ...

Neuralink

IT Systems Administrator Intern

Austin, TX

$25/hr

Create and maintain Helpdesk documentation, runbooks, and knowledge base articles to support team efficiency and knowledge sharing * Collaborate with FTE IT Systems Administrators on projects ...

Altium

Systems Administrator

Houston, TX

The Systems Administrator serves as a versatile technical resource for employees across all ... Builds and maintains accurate and thorough technical documentation, including knowledge base ...

Altium

Systems Administrator

Houston, TX · On-site

The Systems Administrator serves as a versatile technical resource for employees across all ... Builds and maintains accurate and thorough technical documentation, including knowledge base ...

Forhyre

ServiceNow Admin

Plano, TX

We are searching for a ServiceNow Admin - someone with hands-on ServiceNow system support and ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...

Forhyre

ServiceNow Admin

Dallas, TX

We are searching for a ServiceNow Admin - someone with hands-on ServiceNow system support and ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...

ISHIR

Sr. IT Endpoint Administrator

Euless, TX · On-site

... knowledge base articles, and standard operating procedures. • Produce operational reports and dashboards related to browser adoption, compliance, deployment status, extension health, performance ...

next page

Showing results 1-20

All JobsKnowledge Base Administrator JobsKnowledge Base Administrator Jobs in Texas

Knowledge Base Administrator information

See Texas salary details

$8

$31

$57

How much do knowledge base administrator jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for knowledge base administrator in Texas is $31.51, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $42.70 per hour, depending on experience, location, and employer.

What does a Knowledge Base Administrator do?

A Knowledge Base Administrator is responsible for creating, organizing, and maintaining the information within a company's knowledge base system. They ensure that documents, FAQs, tutorials, and other resources are accurate, up-to-date, and easily accessible for both employees and customers. Their work helps improve efficiency, reduce repetitive inquiries, and support self-service solutions. Additionally, they analyze user feedback to optimize the structure and content of the knowledge base.

What is the difference between Knowledge Base Administrator vs Content Specialist?

AspectKnowledge Base AdministratorContent Specialist
Primary RoleManages and maintains the company's knowledge base, ensuring accuracy and accessibilityCreates, edits, and manages various types of content for marketing, communication, or training
Skills & CertificationsKnowledge management, technical writing, CMS proficiency, certifications like CMK or KMIPWriting, editing, SEO, content management systems, marketing or communication certifications
Work EnvironmentTypically in IT, customer support, or technical teamsMarketing, communications, or training departments
Industry UsageCommon in tech, software, and customer support industriesWidespread across marketing, media, and corporate communication sectors

While both roles involve content management, the Knowledge Base Administrator focuses on maintaining technical and support documentation, whereas the Content Specialist emphasizes creating engaging content for marketing or communication purposes.

How does a Knowledge Base Administrator typically collaborate with other teams within an organization?

A Knowledge Base Administrator works closely with subject matter experts, customer support teams, and technical writers to ensure content accuracy and relevance. They often facilitate regular meetings with stakeholders to gather feedback on the knowledge base, identify content gaps, and prioritize updates. Collaboration may also involve training team members on best practices for knowledge management and assisting in the rollout of new features or changes to the platform. This cross-functional teamwork ensures the knowledge base remains a reliable resource for both staff and customers.

What are the key skills and qualifications needed to thrive as a Knowledge Base Administrator, and why are they important?

To thrive as a Knowledge Base Administrator, you need strong writing, organizational, and analytical skills, often supported by experience in information management or a related field. Familiarity with content management systems (CMS), knowledge management platforms, and sometimes certifications like KCS (Knowledge-Centered Service) are typically required. Attention to detail, effective communication, and the ability to collaborate with subject matter experts are crucial soft skills for this role. These skills ensure that information is accurate, accessible, and consistently maintained, which supports efficient problem-solving and knowledge sharing across the organization.
What are the most commonly searched types of Knowledge Base Administrator jobs in Texas? The most popular types of Knowledge Base Administrator jobs in Texas are:
What are popular job titles related to Knowledge Base Administrator jobs in Texas? For Knowledge Base Administrator jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Administrator jobs in Texas look for? The top searched job categories for Knowledge Base Administrator jobs in Texas are:
Knowledge Base Administrator jobs near you
Infographic showing various Knowledge Base Administrator job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,539 per year, or $31.5 per hour.

Content Management System Administrator

WinMax Systems Corporation

Austin, TX

Full-time

Re-posted 26 days ago

Job description

Job Description

Job Title: Content Management System Administrator

Duration: 6 months (contract)

Location: Austin, TX

Duties:

As a Content Management System Administrator for the online Content Services team, you'll lead a host of projects and be responsible for task execution within the broad field of knowledge management. The role interacts with stakeholders across the business and requires superb abilities to collaborate, build consensus, organize ideas, communicate them to stakeholders, and deliver projects in a transparent and harmonious manner.

Qualifications

Key Qualifications:

Knowledge of managing content and users in a CMS, and an understanding of how an organization manages content

Highly skilled in administrative experience of Adobe Experience Manager

Experience writing requirements for content projects and tools

Experience managing content in multiple languages

Excellent verbal, written, and interpersonal skills

Comfort presenting to wide audiences, from writers to upper management

Ability to express ideas clearly, confidently, and diplomatically

Acrolinx experience a plus

Description:

Own and coordinate the technical administration of the team's CMS, managing user provisioning and coordinating closely with our tools and QA team to successfully test and launch new content features

Identify, develop, and manage projects related to our knowledge base content, including working on task-oriented administration details

Propose plans and gain agreement with product owners, knowledge base managers and others

Create and maintain a schedule for all initiatives, and execute tasks on time

Regularly document and communicate project status to stakeholders

Document content processes and tools as needed, and work with others to document

Complete administrative tasks for projects with tight deadlines

Ensure content processes are cost-effective and maximize shared and re-usable resources

Train content producers and share CMS expertise with internal and external teams

Additional Information

Education:

BA or BS degree is required

MA, MS, MIS, or MBA a huge plus

3+ years' experience delivering effective content projects

Apply