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Knowledge Base Administrator Jobs (NOW HIRING)

Marwood Group

SQL Data Base Administrator (DBA)

New York, NY

$54.75 - $68.50/hr

The Data Base Administrator (DBA) is responsible for providing technical support for the database ... Knowledge of administration, replication, backup and restore of relational databases, specifically ...

Marwood Group

SQL Data Base Administrator (DBA)

New York, NY · On-site

$54.75 - $68.50/hr

Company Description The Data Base Administrator (DBA) is responsible for providing technical ... Knowledge of administration, replication, backup and restore of relational databases, specifically ...

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How much do knowledge base administrator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for knowledge base administrator in the United States is $35.83, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $48.56 per hour, depending on experience, location, and employer.

What does a Knowledge Base Administrator do?

A Knowledge Base Administrator is responsible for creating, organizing, and maintaining the information within a company's knowledge base system. They ensure that documents, FAQs, tutorials, and other resources are accurate, up-to-date, and easily accessible for both employees and customers. Their work helps improve efficiency, reduce repetitive inquiries, and support self-service solutions. Additionally, they analyze user feedback to optimize the structure and content of the knowledge base.

What is the difference between Knowledge Base Administrator vs Content Specialist?

AspectKnowledge Base AdministratorContent Specialist
Primary RoleManages and maintains the company's knowledge base, ensuring accuracy and accessibilityCreates, edits, and manages various types of content for marketing, communication, or training
Skills & CertificationsKnowledge management, technical writing, CMS proficiency, certifications like CMK or KMIPWriting, editing, SEO, content management systems, marketing or communication certifications
Work EnvironmentTypically in IT, customer support, or technical teamsMarketing, communications, or training departments
Industry UsageCommon in tech, software, and customer support industriesWidespread across marketing, media, and corporate communication sectors

While both roles involve content management, the Knowledge Base Administrator focuses on maintaining technical and support documentation, whereas the Content Specialist emphasizes creating engaging content for marketing or communication purposes.

How does a Knowledge Base Administrator typically collaborate with other teams within an organization?

A Knowledge Base Administrator works closely with subject matter experts, customer support teams, and technical writers to ensure content accuracy and relevance. They often facilitate regular meetings with stakeholders to gather feedback on the knowledge base, identify content gaps, and prioritize updates. Collaboration may also involve training team members on best practices for knowledge management and assisting in the rollout of new features or changes to the platform. This cross-functional teamwork ensures the knowledge base remains a reliable resource for both staff and customers.

What are the key skills and qualifications needed to thrive as a Knowledge Base Administrator?

To thrive as a Knowledge Base Administrator, you need strong writing, organizational, and analytical skills, often supported by experience in information management or a related field. Familiarity with content management systems (CMS), knowledge management platforms, and sometimes certifications like KCS (Knowledge-Centered Service) are typically required. Attention to detail, effective communication, and the ability to collaborate with subject matter experts are crucial soft skills for this role. These skills ensure that information is accurate, accessible, and consistently maintained, which supports efficient problem-solving and knowledge sharing across the organization.
More about Knowledge Base Administrator jobs
What are the most commonly searched types of Knowledge Base Administrator jobs? The most popular types of Knowledge Base Administrator jobs are:
What states have the most Knowledge Base Administrator jobs? States with the most job openings for Knowledge Base Administrator jobs include:
What job categories do people searching Knowledge Base Administrator jobs look for? The top searched job categories for Knowledge Base Administrator jobs are:
Knowledge Base Administrator jobs near you
Infographic showing various Knowledge Base Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $74,524 per year, or $35.8 per hour.

Data Base Administrator

ITech Recruiting

Jersey City, NJ • On-site

Full-time

Re-posted 18 days ago

Job description

DBA is responsible for the database design and implementation.
Other responsibilities include:
·
Target qualifications and pre-requisites include:
2+ years Experience in MySQL
· Working Knowledge of database design and SQL
· Administering of InnoDB and MyISAM table types
· Experience with MySQL replication
· Experience with multi-master clustering (HA)
· Experience with MySQL performance tuning and optimization. (query optimization, index tuning, caching and buffer tuning)
· Experience with backup and recovery process
· Knowledge/experience creating automated reports using perl a plus
· Candidate must have hands on experience in Linux and UNIX
· Strong communication skills are necessary for interaction with other teams and departments