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Knowledge Base Administrator Jobs in Florida (NOW HIRING)

Biz Karts Inc

Sales Administrator

Fort Lauderdale, FL

$30K - $35K/yr

We are seeking a Sales Administrator to join our exciting team, BIZ Karts is pushing to expand its ... a knowledge base of the evolving products and services * Manage the social media accounts and ...

Biz Karts Inc

Sales Administrator

Fort Lauderdale, FL

$30K - $35K/yr

We are seeking a Sales Administrator to join our exciting team, BIZ Karts is pushing to expand its ... a knowledge base of the evolving products and services * Manage the social media accounts and ...

Apex Informatics

Systems Administrator

Tallahassee, FL · On-site

$45/hr

Systems Administrator Location: Tallahassee, FL 32311 Duration: Long term MAX RATE- $45/.hr w2 Max ... base articles. 9. Knowledge of IT service management platforms (e.g., ServiceNow) for ticket ...

Lincare

Systems Admin, Infrastructure

Clearwater, FL · On-site

The Systems Administrator, Infrastructure is responsible for the administration, maintenance ... Provide technical guidance to Level 1 support personnel and contribute to knowledge base ...

viLogics

Systems Administrator

Naples, FL · On-site

System Administrator - MSP Experience Required (Preferred Kaseya Knowledge) Location: viLogics SWFL ... Document IT procedures, system configurations, troubleshooting steps, and knowledge base articles.

viLogics

Systems Administrator

Naples, FL · On-site

System Administrator - MSP Experience Required (Preferred Kaseya Knowledge) Location: viLogics SWFL ... Document IT procedures, system configurations, troubleshooting steps, and knowledge base articles.

CesiumAstro

Senior IT Administrator

Melbourne, FL · On-site

$79K - $108K/yr

The Senior IT Administrator operates with general supervision and exercises independent judgment in ... Develop and maintain technical documentation including SOPs, knowledge base articles, and ...

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All JobsKnowledge Base Administrator JobsKnowledge Base Administrator Jobs in Florida

Knowledge Base Administrator information

See Florida salary details

$7

$28

$52

How much do knowledge base administrator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for knowledge base administrator in Florida is $28.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.38 and $38.68 per hour, depending on experience, location, and employer.

What does a Knowledge Base Administrator do?

A Knowledge Base Administrator is responsible for creating, organizing, and maintaining the information within a company's knowledge base system. They ensure that documents, FAQs, tutorials, and other resources are accurate, up-to-date, and easily accessible for both employees and customers. Their work helps improve efficiency, reduce repetitive inquiries, and support self-service solutions. Additionally, they analyze user feedback to optimize the structure and content of the knowledge base.

What are the key skills and qualifications needed to thrive as a Knowledge Base Administrator?

To thrive as a Knowledge Base Administrator, you need strong writing, organizational, and analytical skills, often supported by experience in information management or a related field. Familiarity with content management systems (CMS), knowledge management platforms, and sometimes certifications like KCS (Knowledge-Centered Service) are typically required. Attention to detail, effective communication, and the ability to collaborate with subject matter experts are crucial soft skills for this role. These skills ensure that information is accurate, accessible, and consistently maintained, which supports efficient problem-solving and knowledge sharing across the organization.

How does a Knowledge Base Administrator typically collaborate with other teams within an organization?

A Knowledge Base Administrator works closely with subject matter experts, customer support teams, and technical writers to ensure content accuracy and relevance. They often facilitate regular meetings with stakeholders to gather feedback on the knowledge base, identify content gaps, and prioritize updates. Collaboration may also involve training team members on best practices for knowledge management and assisting in the rollout of new features or changes to the platform. This cross-functional teamwork ensures the knowledge base remains a reliable resource for both staff and customers.

What is the difference between Knowledge Base Administrator vs Content Specialist?

AspectKnowledge Base AdministratorContent Specialist
Primary RoleManages and maintains the company's knowledge base, ensuring accuracy and accessibilityCreates, edits, and manages various types of content for marketing, communication, or training
Skills & CertificationsKnowledge management, technical writing, CMS proficiency, certifications like CMK or KMIPWriting, editing, SEO, content management systems, marketing or communication certifications
Work EnvironmentTypically in IT, customer support, or technical teamsMarketing, communications, or training departments
Industry UsageCommon in tech, software, and customer support industriesWidespread across marketing, media, and corporate communication sectors

While both roles involve content management, the Knowledge Base Administrator focuses on maintaining technical and support documentation, whereas the Content Specialist emphasizes creating engaging content for marketing or communication purposes.

What are popular job titles related to Knowledge Base Administrator jobs in Florida?

For Knowledge Base Administrator jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Administrator jobs in Florida look for?

The top searched job categories for Knowledge Base Administrator jobs in Florida are:

Knowledge Base Administrator jobs near you
Infographic showing various Knowledge Base Administrator job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $59,365 per year, or $28.5 per hour.

SmartPlant Administrator

Alphanumeric Systems

Lake Mary, FL

$120 - $135K/hr

Full-time

Re-posted 16 days ago

Job description

Alphanumeric is hiring a SmartPlant Administrator to work in Lake Mary, FL with an environmental-friendly energy innovator focused on sustainability.

As a SmartPlant Administrator you will play a crucial role in overseeing and optimizing SmartPlant software system to support engineering and construction projects, focusing on data management, configuration, customization, security, and user support.

FTE Direct Hire with a salary of $120 - $135k
Development
*    Support the development, implementation, and execution of the SmartPlant Enterprise (SPE) Suite of tools in an integrated environment.  
Do not need to be experienced with all SmartPlant tools or be an expert in them.  Ideally looking for Administrator experience with SPID, SPI or SPEL.                 
*    Create, modify, and implement SQL queries and statements for database maintenance, reporting and deliverable enhancements.
*    Prepare tool specific workflows and develop project and tool specific work instructions to be consumed by the user base.
*    Develop best practices for database maintenance and ensure coordination with external teams to minimize impacts to users. Implement and maintain security protocols to protect sensitive project data and ensure compliance with data protection regulations.
*    Develop and maintain training and/or guideline material as needed to document the work process in support of Certification.
*    Develop and implement data design protocols conducive to the integrated environment.
*    Knowledge of industry standards and designs to better mitigate disciplines requirements and client needs.
SUPPORT
*    Provide on-going technical support to the user base.
*    Provide one -on-one mentoring regarding the SPE tools.
*    Provide onsite training for the SPE tools through 'classroom environment' and documentation.
*    Provide technical support regarding the functionality of the tools.
*    Provide continuous improvement using the tool and how it could better suit the business needs.
*    Receive and interpret information acquired from Customer or EPC Contractor where applicable.
*    Provide one-on-one mentoring regarding the SPE tools.
*    Execute training regarding SPE tools.
*    Collaborate with the helpdesk from the client and admin side to develop a useful knowledge-base based on resolutions.

Education and/or Experience: 
Bachelor's degree in Engineering/Computer Science
Minimum 5 years or equivalent in the job offered or a related occupation.  
Must have Administrator experience with SPID, SPI OR SPEL.

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