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Knowledge Base Administrator Jobs in Florida (NOW HIRING)

Biz Karts Inc

Sales Administrator

Fort Lauderdale, FL

$30K - $35K/yr

We are seeking a Sales Administrator to join our exciting team, BIZ Karts is pushing to expand its ... a knowledge base of the evolving products and services * Manage the social media accounts and ...

Biz Karts Inc

Sales Administrator

Fort Lauderdale, FL

$30K - $35K/yr

We are seeking a Sales Administrator to join our exciting team, BIZ Karts is pushing to expand its ... a knowledge base of the evolving products and services * Manage the social media accounts and ...

Apex Informatics

Systems Administrator

Tallahassee, FL · On-site

$45/hr

Systems Administrator Location: Tallahassee, FL 32311 Duration: Long term MAX RATE- $45/.hr w2 Max ... base articles. 9. Knowledge of IT service management platforms (e.g., ServiceNow) for ticket ...

Rumble

Cloud Support Administrator (Odoo)

Sarasota, FL

$65K - $85K/yr

The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self ... Document recurring issues and create structured support content for knowledge base publication.

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Knowledge Base Administrator information

See Florida salary details

$7

$28

$52

How much do knowledge base administrator jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for knowledge base administrator in Florida is $28.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.38 and $38.68 per hour, depending on experience, location, and employer.

What does a Knowledge Base Administrator do?

A Knowledge Base Administrator is responsible for creating, organizing, and maintaining the information within a company's knowledge base system. They ensure that documents, FAQs, tutorials, and other resources are accurate, up-to-date, and easily accessible for both employees and customers. Their work helps improve efficiency, reduce repetitive inquiries, and support self-service solutions. Additionally, they analyze user feedback to optimize the structure and content of the knowledge base.

What is the difference between Knowledge Base Administrator vs Content Specialist?

AspectKnowledge Base AdministratorContent Specialist
Primary RoleManages and maintains the company's knowledge base, ensuring accuracy and accessibilityCreates, edits, and manages various types of content for marketing, communication, or training
Skills & CertificationsKnowledge management, technical writing, CMS proficiency, certifications like CMK or KMIPWriting, editing, SEO, content management systems, marketing or communication certifications
Work EnvironmentTypically in IT, customer support, or technical teamsMarketing, communications, or training departments
Industry UsageCommon in tech, software, and customer support industriesWidespread across marketing, media, and corporate communication sectors

While both roles involve content management, the Knowledge Base Administrator focuses on maintaining technical and support documentation, whereas the Content Specialist emphasizes creating engaging content for marketing or communication purposes.

How does a Knowledge Base Administrator typically collaborate with other teams within an organization?

A Knowledge Base Administrator works closely with subject matter experts, customer support teams, and technical writers to ensure content accuracy and relevance. They often facilitate regular meetings with stakeholders to gather feedback on the knowledge base, identify content gaps, and prioritize updates. Collaboration may also involve training team members on best practices for knowledge management and assisting in the rollout of new features or changes to the platform. This cross-functional teamwork ensures the knowledge base remains a reliable resource for both staff and customers.

What are the key skills and qualifications needed to thrive as a Knowledge Base Administrator, and why are they important?

To thrive as a Knowledge Base Administrator, you need strong writing, organizational, and analytical skills, often supported by experience in information management or a related field. Familiarity with content management systems (CMS), knowledge management platforms, and sometimes certifications like KCS (Knowledge-Centered Service) are typically required. Attention to detail, effective communication, and the ability to collaborate with subject matter experts are crucial soft skills for this role. These skills ensure that information is accurate, accessible, and consistently maintained, which supports efficient problem-solving and knowledge sharing across the organization.
What are popular job titles related to Knowledge Base Administrator jobs in Florida? For Knowledge Base Administrator jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Administrator jobs in Florida look for? The top searched job categories for Knowledge Base Administrator jobs in Florida are:
Knowledge Base Administrator jobs near you
Infographic showing various Knowledge Base Administrator job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,365 per year, or $28.5 per hour.

DOS - DATA BASE ADMINISTRATOR - SES - 45001059 1

MyFlorida

Tallahassee, FL

Other

Re-posted 5 days ago

State Of Florida rating

6.6

Company rating: 6.6 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

46th of 50 rated states

Job description

Requisition No: 873403 

Agency: Department of State

Working Title: DOS - DATA BASE ADMINISTRATOR - SES - 45001059 1

 Pay Plan: SES

Position Number: 45001059 

Salary:  Based on experience 

Posting Closing Date: 08/08/2026 

Total Compensation Estimator Tool

Florida Department of State

Database Administrator - SES

Division of Administrative Services
Bureau of Departmental Information Systems

Open Competitive

45001059

 

 

MINIMUM QUALIFICATIONS:

  • At least two years of experience in a database technology support environment and at least four (4) demonstrable years of experience as an SQL Server database administrator in a professional environment, college courses do not count toward the SQL Server experience.

 PREFERENCES:

 

  • Some familiarity with Oracle database administration.
  • Demonstrable experience with database system administration.
  • At least four (4) years as a database administration in a State of Florida agency.
  • At least four (4) years in a supervisory position in a State of Florida agency.
  • Experience with Microsoft Azure and DevOps.
  • A bachelor's degree from an accredited college or university in computer science or management information systems

.

Special Note:

Responses to qualifying questions must be clearly supported in your employment history.

Duties and Responsibilities:

 

This position serves as the Bureau of Departmental Information Systems (BDIS) Lead Database Administrator and in this capacity maintains all relational databases for the Department, including the Florida Voter Registration System (FVRS) database, the Florida Corporate Registry, and manages the activities of the Department's database team.

Provides supervisory responsibilities and direction to staff and is responsible for staff training, motivation, evaluation, and effective use of staff resources. Coordinates technical support priorities and determines the allocation of available resources.

Proposes and implement failover strategies.  Performs or tasks database patches.  Performs or tasks database upgrades and implement new features.  Schedules or tasks the monitoring of successful database back-ups. Performs or tasks database restores as required.  Creates or assigns new database environments to be created as needed. Performs or tasks data exports and imports as required.

Responsible for tasking staff who conduct low level monitoring, access control, and performance of FDOS data bases and the hardware it resides upon; overall solution configuration; database and related systems architecture, availability planning, including Disaster Recovery; direct reports monitor all database environments for integrity and efficiency; staff also monitor monthly solution capacity planning.  

Performs or tasks database tuning as needed to address performance issues; Conducts or tasks proactive maintenance; proposes or tasks issue resolution; Responsible for analysis and query execution plans and index utilization, either tasked or assigned.  Assists in the development of new applications, including system design, creation of tables, and setting performance metrics; analyzes and develop stored procedures, if applicable.  Implement database schema modifications as required.

Maintain change logs for all database configuration updates and changes for all database servers.  Maintain change logs for user accounts and ensure security standards are implemented.  Provide monthly database performance reports.  Generate baseline statistics and analyze database performance over time.

Knowledge, Skills, and Abilities:

  • Knowledge of data analysis techniques, database structures, and database theories.
  • Knowledge of principles, practices and techniques of computer programming and system design.
  • Knowledge of SQL Server databases.
  • Familiarity of Oracle databases.
  • Knowledge of database server administration.
  • Ability to process information logically and analytically
  • Ability to design systems logic and/or process information logically and analytically
  • Ability to analyze and interpret computer program data
  • Ability to work on multiple projects simultaneously
  • Ability to communicate technical data processing information effectively both verbally and in writing
  • Ability to establish and maintain effective working relationships with others.

CRIMINAL BACKGROUND CHECKS: 
A Level 2 criminal background check is a condition of employment.  If selected for this position, you must provide your fingerprints.  We will send your fingerprints to the Florida Department of Law Enforcement and the Federal Bureau of Investigation for a criminal background check.

IMPORTANT NOTICES:

We are committed to enhancing our workforce through the employment of Veterans, individuals with disabilities and seek qualified candidates with diverse backgrounds, abilities, skills, and talents to join our workforce.

Male applicants born on or after January 1, 1960, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: https://www.sss.gov

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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