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Knowledge Base Administrator Jobs in Georgia (NOW HIRING)

My3Tech Inc

ServiceNow Administrator

Atlanta, GA · On-site

ServiceNow Administrator The Georgia Department of Human Services (DHS), Office of Information ... Develop CMDB policy, processes, and knowledge base. * Conduct reporting on configuration audits and ...

Gas South

Power Platform Administrator

Atlanta, GA · On-site

As a Power Platform Administrator at Gas South, you will play a pivotal role on our Infrastructure ... Contribute to the internal knowledge base and runbooks for Power Platform and Copilot ...

New

Gas South

Power Platform Administrator

Atlanta, GA · On-site

As a Power Platform Administrator at Gas South, you will play a pivotal role on our Infrastructure ... Contribute to the internal knowledge base and runbooks for Power Platform and Copilot ...

InterSources

ServiceNow Administrator

Atlanta, GA · On-site

... policy, processes, and knowledge base • Conduct reporting on configuration audits and ... and administer the tool for configuration and asset management, ServiceNow Discovery, and ...

Excel Federal Credit Union

Be Seen First

Network Administrator

Peachtree Corners, GA · On-site

$70K - $80K/yr

The Network Administrator is responsible for supporting, maintaining, and improving the credit ... knowledge base articles. * Support user account administration, permissions, security groups ...

M3

GTM Systems Administrator

Lawrenceville, GA · On-site

Own case management, queues, SLAs, knowledge base, and customer service workflows within Service ... Advanced Administrator or additional certifications a plus. * Hands-on experience with Salesforce ...

AutomationDirect

WMS Administrator

Cumming, GA

We seek a WMS Administrator who operates with self-directed ownership, a strong commitment to ... Develop and maintain operational procedures, support documentation, and knowledge base articles.

LORIE MILLER STEVENS DMD PC

Dental Assistant

Gainesville, GA · On-site

$16.25 - $21.25/hr

Increase your knowledge base and serve our patients with the highest quality care. We have a non ... Send resume with paragraph about yourself to Admin@GaHolisticDentist.com Text: 770-983-0123

LORIE MILLER STEVENS DMD PC

Dental Assistant

Gainesville, GA · On-site

$16.25 - $21.25/hr

Increase your knowledge base and serve our patients with the highest quality care. We have a non ... Send resume with paragraph about yourself to Admin@GaHolisticDentist.com Text: 770-983-0123

LORIE MILLER STEVENS DMD PC

Dental Assistant

Gainesville, GA · On-site

$16.25 - $21.25/hr

Increase your knowledge base and serve our patients with the highest quality care. We have a non ... Send resume with paragraph about yourself to Admin@GaHolisticDentist.com Text: 770-983-0123

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All JobsKnowledge Base Administrator JobsKnowledge Base Administrator Jobs in Georgia

Knowledge Base Administrator information

See Georgia salary details

$7

$27

$50

How much do knowledge base administrator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for knowledge base administrator in Georgia is $27.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.95 and $37.78 per hour, depending on experience, location, and employer.

What does a Knowledge Base Administrator do?

A Knowledge Base Administrator is responsible for creating, organizing, and maintaining the information within a company's knowledge base system. They ensure that documents, FAQs, tutorials, and other resources are accurate, up-to-date, and easily accessible for both employees and customers. Their work helps improve efficiency, reduce repetitive inquiries, and support self-service solutions. Additionally, they analyze user feedback to optimize the structure and content of the knowledge base.

What is the difference between Knowledge Base Administrator vs Content Specialist?

AspectKnowledge Base AdministratorContent Specialist
Primary RoleManages and maintains the company's knowledge base, ensuring accuracy and accessibilityCreates, edits, and manages various types of content for marketing, communication, or training
Skills & CertificationsKnowledge management, technical writing, CMS proficiency, certifications like CMK or KMIPWriting, editing, SEO, content management systems, marketing or communication certifications
Work EnvironmentTypically in IT, customer support, or technical teamsMarketing, communications, or training departments
Industry UsageCommon in tech, software, and customer support industriesWidespread across marketing, media, and corporate communication sectors

While both roles involve content management, the Knowledge Base Administrator focuses on maintaining technical and support documentation, whereas the Content Specialist emphasizes creating engaging content for marketing or communication purposes.

How does a Knowledge Base Administrator typically collaborate with other teams within an organization?

A Knowledge Base Administrator works closely with subject matter experts, customer support teams, and technical writers to ensure content accuracy and relevance. They often facilitate regular meetings with stakeholders to gather feedback on the knowledge base, identify content gaps, and prioritize updates. Collaboration may also involve training team members on best practices for knowledge management and assisting in the rollout of new features or changes to the platform. This cross-functional teamwork ensures the knowledge base remains a reliable resource for both staff and customers.

What are the key skills and qualifications needed to thrive as a Knowledge Base Administrator?

To thrive as a Knowledge Base Administrator, you need strong writing, organizational, and analytical skills, often supported by experience in information management or a related field. Familiarity with content management systems (CMS), knowledge management platforms, and sometimes certifications like KCS (Knowledge-Centered Service) are typically required. Attention to detail, effective communication, and the ability to collaborate with subject matter experts are crucial soft skills for this role. These skills ensure that information is accurate, accessible, and consistently maintained, which supports efficient problem-solving and knowledge sharing across the organization.
What are popular job titles related to Knowledge Base Administrator jobs in Georgia? For Knowledge Base Administrator jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Administrator jobs in Georgia look for? The top searched job categories for Knowledge Base Administrator jobs in Georgia are:
Knowledge Base Administrator jobs near you
Infographic showing various Knowledge Base Administrator job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,984 per year, or $27.9 per hour.

Database Administrator - SharePoint Specialist

STI Federal

Atlanta, GA • On-site

Full-time

Re-posted 23 days ago

Job description

Data Base Administrator/SharePoint Specialist

Chippewa Government Solutions LLC, a Sault Tribe Inc. (“STI Federal”) company, is searching for a dynamic and skilled Data Base Administrator with SharePoint experience to be a key part of our expanding team!


Who We Are & What We Do…

At STI Federal, we drive growth through strategic government contracting, fulfilling our mission to support the Sault Ste. Marie Tribe of Chippewa Indians. Our company reinvests 100% of its profits into tribal businesses or community programs, enhancing the well-being of over 52,000 tribal citizens. Our work empowers federal agencies and strengthens some of the nation’s most critical initiatives, while fostering opportunities for skilled professionals to make a meaningful impact.


What You’ll Do…

As a Data Base Administrator, you will work closely with influenza researchers, epidemiologists' leadership staff and National Center for Informatics SharePoint team to manage daily portal updates, develop new features, ensure compliance with usability and IT governance standards and support databases and data-driven applications along with enhance the division’s SharePoint portal. You will ensure that content is accurate, workflows function properly, and new features align with evolving program needs.


Key Responsibilities & Expected Outcomes

  • Updatedivisionlevelportal content daily, including news articles, events, updates, features, messages, videos, publications, RSS feeds, and links.
  • Collaborate with program stakeholders to define scope, requirements, content elements, and workflow automation needs for the SharePoint portal.
  • Generate design and functional requirements aligned with CDC usability guidelines and National Center Informatics policies.
  • Identifyand specify modification tasks for new features or enhancements based on division needs.
  • Specify modifications to correct defects or deficiencies in existing portal functionality.
  • Install,maintain, and sustain enterprise databases (Oracle, MS SQL Server, FileMaker).
  • Handle database design, performance tuning, backups/restores, replication, and configuration planning.
  • Lead migrations to current versions of applications or databases that integrate with SharePoint tools or workflows.
  • Perform requirements analysis, query optimization, and table normalization.
  • Deliver user training for new features and portal phases, following COR approval of the training plan.
  • Develop and maintain SOPs for new features and ensure documentation remains current within the SharePoint environment.
  • Assist the COR or designee with IT project summary reports, including business needs, modernization and enhancement plans, O&M plans, and cost summaries.
  • Ensure all documentation is appropriately organized in controlled areas within SharePoint in alignment with CDC IT governance.
  • Conduct data analysis to support reports, presentations, and scientific publications.
  • Troubleshoot, correct, or redesign internal databases to meet evolving OD or branch needs.

Knowledge, Skills, & Abilities for Success

  • Demonstrates a dedication to upholding and enhancing STI Federal’s core values.
  • Excels in a collaborative team environment, fostering positive relationships and contributing to shared goals with professionalism and mutual respect.
  • Proficiency in Microsoft Office applications including Word, Excel, Access, PowerPoint, and Publisher.
  • Ability to translate program needs into technical requirements and clear documentation.

Minimum Qualifications

  • Education:Bachelor’s degree in a related field.
  • Experience:Minimum of three (3) years of SharePoint experience.
  • Clearance:Ability to obtain/maintaina Public Trust clearance

Preferred Qualifications

  • Experience:Experience supporting federal programs, especially CDC or NCIRD.
    • Experience preparing training materials, workflow documentation, or system SOPs.
    • Background in content management, usability, or portal development.
  • Clearance:CDC Public Trust clearance

Compensation & Work Environment

  • Environment:Work will be performed in a climate-controlled office or laboratory setting.

STI Federal is an Equal Employment Opportunity Employer. We are committed to creating a diverse and inclusive workplace. Qualified applicants are considered for employment regardless of age, disability, ethnicity/race, national origin, religion, gender, gender identity, sexual orientation, or veteran status. Native American preference applies when candidates meet qualifications equally.

STI Federal participates in the Electronic Employment Verification Program. Learn more about E-Verify.