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Knowledge Base Administrator Jobs in Georgia (NOW HIRING)

KION GROUP

SAP Service Contract Administrator

Atlanta, GA · On-site

$110K - $137K/yr

The base pay range for this role is estimated to be $110,000 to $137,000 annual at the time of ... Working knowledge of SAP S/4HANA service and contract modules * Ability to interpret contract ...

Synovus

Lead Automation Specialist

Atlanta, GA · On-site

Coordinates the maintenance of all tools used to administer the processes as needed to ensure ... Maintains a current knowledge base and understanding of technological trends. Uses Information ...

Synovus

Lead Data Engineer

Atlanta, GA · On-site

$97K - $128K/yr

Coordinates the maintenance of all tools used to administer the processes as needed to ensure ... Maintains a current knowledge base and understanding of technological trends. Uses Information ...

Interfor

Database Administrator II

Peachtree City, GA · On-site

In addition to base pay,you'll enjoy: * Short-Term Incentive Bonus * 3 weeks vacation to start ... Strong knowledge of backup, disaster recovery, and data protection practices * Automation: Ability ...

United Airlines

Senior SAS Administrator

Atlanta, GA · On-site

... looking for a SAS Administrator familiar with a SAS Grid enabled EBI n-tiered architecture ... Basic scripting knowledge (Shell, Python, etc.)." The base compensation range for this role in the ...

Cortavo

Field Engineer

Atlanta, GA · On-site

Knowledge is the base of Managed Services. * Work collaboratively with Service Desk, Engineering ... Enterprise Administrator Expert and Exam MS-102: Endpoint Administrator * Familiarity with ...

Kiongroup

SAP Service Contract Administrator

Atlanta, GA · On-site

$140K/yr

The base pay range for this role is estimated to be$65,000to $140,000an hourat the time of posting ... Working knowledge of SAP S/4HANA service and contract modules * Ability to interpret contract ...

Dematic

SAP Service Contract Administrator

Atlanta, GA · On-site

$110K - $137K/yr

The base pay range for this role is estimated to be$110,000 to $137,000 annual at the time of ... Working knowledge of SAP S/4HANA service and contract modules * Ability to interpret contract ...

Kiongroup

SAP Service Contract Administrator

Atlanta, GA · On-site

$140K/yr

The base pay range for this role is estimated to be$65,000to $140,000an hourat the time of posting ... Working knowledge of SAP S/4HANA service and contract modules * Ability to interpret contract ...

Kiongroup

SAP Service Contract Administrator

Atlanta, GA · On-site

$110K - $137K/yr

The base pay range for this role is estimated to be$110,000 to $137,000 annual at the time of ... Working knowledge of SAP S/4HANA service and contract modules * Ability to interpret contract ...

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All JobsKnowledge Base Administrator JobsKnowledge Base Administrator Jobs in Georgia

Knowledge Base Administrator information

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$7

$27

$50

How much do knowledge base administrator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for knowledge base administrator in Georgia is $27.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.95 and $37.78 per hour, depending on experience, location, and employer.

What does a Knowledge Base Administrator do?

A Knowledge Base Administrator is responsible for creating, organizing, and maintaining the information within a company's knowledge base system. They ensure that documents, FAQs, tutorials, and other resources are accurate, up-to-date, and easily accessible for both employees and customers. Their work helps improve efficiency, reduce repetitive inquiries, and support self-service solutions. Additionally, they analyze user feedback to optimize the structure and content of the knowledge base.

What is the difference between Knowledge Base Administrator vs Content Specialist?

AspectKnowledge Base AdministratorContent Specialist
Primary RoleManages and maintains the company's knowledge base, ensuring accuracy and accessibilityCreates, edits, and manages various types of content for marketing, communication, or training
Skills & CertificationsKnowledge management, technical writing, CMS proficiency, certifications like CMK or KMIPWriting, editing, SEO, content management systems, marketing or communication certifications
Work EnvironmentTypically in IT, customer support, or technical teamsMarketing, communications, or training departments
Industry UsageCommon in tech, software, and customer support industriesWidespread across marketing, media, and corporate communication sectors

While both roles involve content management, the Knowledge Base Administrator focuses on maintaining technical and support documentation, whereas the Content Specialist emphasizes creating engaging content for marketing or communication purposes.

How does a Knowledge Base Administrator typically collaborate with other teams within an organization?

A Knowledge Base Administrator works closely with subject matter experts, customer support teams, and technical writers to ensure content accuracy and relevance. They often facilitate regular meetings with stakeholders to gather feedback on the knowledge base, identify content gaps, and prioritize updates. Collaboration may also involve training team members on best practices for knowledge management and assisting in the rollout of new features or changes to the platform. This cross-functional teamwork ensures the knowledge base remains a reliable resource for both staff and customers.

What are the key skills and qualifications needed to thrive as a Knowledge Base Administrator?

To thrive as a Knowledge Base Administrator, you need strong writing, organizational, and analytical skills, often supported by experience in information management or a related field. Familiarity with content management systems (CMS), knowledge management platforms, and sometimes certifications like KCS (Knowledge-Centered Service) are typically required. Attention to detail, effective communication, and the ability to collaborate with subject matter experts are crucial soft skills for this role. These skills ensure that information is accurate, accessible, and consistently maintained, which supports efficient problem-solving and knowledge sharing across the organization.
What are popular job titles related to Knowledge Base Administrator jobs in Georgia? For Knowledge Base Administrator jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Administrator jobs in Georgia look for? The top searched job categories for Knowledge Base Administrator jobs in Georgia are:
Knowledge Base Administrator jobs near you
Infographic showing various Knowledge Base Administrator job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,984 per year, or $27.9 per hour.

SAP Service Contract Administrator

KION GROUP

Atlanta, GA • On-site

$110K - $137K/yr

Other

Re-posted 25 days ago

Job description

Service Contract Administrator

Service Contract Administrator is a critical role responsible for ensuring that customer contracts, warranties, and functional locations are accurately established, maintained, and governed within SAP S/4HANA. This position ensures effective Service Business execution through proper contract and warranty determination, cost control, resource alignment, and service readiness. The role works closely with Project Teams, Customer Support, Field Service, Renewals, Finance, SharedServices and Delivery Organizations to ensure contractual compliance, financial accuracy, and high-quality customer service delivery.

What We Offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $110,000 to $137,000 annual at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

What You Will Do In This Role:

  • Review and validate service contracts, including structure, billing, dates, and system linkage.
  • Coordinate intercompany contract requirements with global teams and renewal groups.
  • Ensure contracts are properly created, activated, and governed in SAP S/4HANA.
  • Manage third-party vendor contract alignment and support service order creation when needed.
  • Ensure warranties are correctly linked to Functional Locations and applied in service processes.
  • Review warranty-related service orders for eligibility and cost accuracy.
  • Align warranty coverage with service delivery methods and support reassignment decisions when required.
  • Determine if cost is accurately charged to the warranty and proper functional location.
  • Utilize Service Cloud (C4) and SAP S/4HANA to manage service tickets, contracts, service orders, and cost postings.
  • Monitor and apply financial controls such as stop-order criteria.
  • Support monthly financial activities, including cost settlement, forecasting, and variance analysis.
  • Ensure contracts and service orders are properly closed, with all costs settled in SAP S/4HANA.
  • Coordinate with Finance for accurate contract completion and reporting.

What We Are Looking For:

  • Bachelor's degree in Business Administration, Finance, Operations, or a related field, or equivalent experience.
  • 5+ years of experience in contract management, service operations, or warranty administration
  • Demonstrated experience working with ERP systems, preferably SAP S/4HANA.
  • Experience collaborating with Finance, Project Teams, and Customer Service organizations.
  • Strong knowledge of contract lifecycle and warranty management
  • Working knowledge of SAP S/4HANA service and contract modules
  • Ability to interpret contract entitlements and apply them to service delivery.
  • Financial and cost management acumen
  • Strong planning, prioritization, and problem‑solving skills.
  • Excellent communication and cross‑functional collaboration abilities
  • High attention to detail and process discipline
  • Experience managing contracts.
  • Familiarity with Service Cloud or similar CRM/ticketing platforms
  • Exposure to intercompany service delivery models
  • Understanding of straight‑line and completed‑revenue recognition models.
KION Group logo

About KION Group

Sourced by ZipRecruiter

KION Group is a leading multinational powerhouse in the field of industrial trucks, warehouse technology, and supply chain solutions. Located in Summerville, SC, US, KION Group has its roots dating back to 2006 when it was spun off from Linde AG, creating a company that caters to the increasing need for innovative logistics technology. The company's offerings encompass the entire spectrum of forklifts and other industrial trucks, accompanied with related services. KION's mission is to mantain their position at the forefront of technological developments in their industry and to continually strengthen their market-leading position.

Industry

Machinery manufacturing

Company size

10,000+ Employees

Headquarters location

Summerville, SC, US

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