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Knowledge Base Administrator Jobs (NOW HIRING)

We are seeking a Sales Administrator to join our exciting team, BIZ Karts is pushing to expand its ... a knowledge base of the evolving products and services * Manage the social media accounts and ...

We are seeking a Sales Administrator to join our exciting team, BIZ Karts is pushing to expand its ... a knowledge base of the evolving products and services * Manage the social media accounts and ...

Program Administrator

Memphis, TN · On-site

$30 - $35/hr

Maintain SOPs, documentation, and knowledge base resources * Ensure adherence to established ... Administer reporting, tools, and meeting coordination for the portfolio * Track action items ...

The SharePoint Administrator manages the customer's web-based platform as a project-based ... our client's knowledge base * Work with groups and subject matter experts throughout the ...

ServiceNow Administrator The Georgia Department of Human Services (DHS), Office of Information ... Develop CMDB policy, processes, and knowledge base. * Conduct reporting on configuration audits and ...

The ideal candidate for the System Administrator position provides server hardware, SAN, operating ... Ability to document knowledge base articles to provide solutions for known issues to other team ...

Web Administrator

Reston, VA · On-site +1

$85K/yr

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

Web Administrator

Reston, VA · On-site +1

$85K/yr

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

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Knowledge Base Administrator information

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How much do knowledge base administrator jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for knowledge base administrator in the United States is $35.83, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $48.56 per hour, depending on experience, location, and employer.

What does a Knowledge Base Administrator do?

A Knowledge Base Administrator is responsible for creating, organizing, and maintaining the information within a company's knowledge base system. They ensure that documents, FAQs, tutorials, and other resources are accurate, up-to-date, and easily accessible for both employees and customers. Their work helps improve efficiency, reduce repetitive inquiries, and support self-service solutions. Additionally, they analyze user feedback to optimize the structure and content of the knowledge base.

What is the difference between Knowledge Base Administrator vs Content Specialist?

AspectKnowledge Base AdministratorContent Specialist
Primary RoleManages and maintains the company's knowledge base, ensuring accuracy and accessibilityCreates, edits, and manages various types of content for marketing, communication, or training
Skills & CertificationsKnowledge management, technical writing, CMS proficiency, certifications like CMK or KMIPWriting, editing, SEO, content management systems, marketing or communication certifications
Work EnvironmentTypically in IT, customer support, or technical teamsMarketing, communications, or training departments
Industry UsageCommon in tech, software, and customer support industriesWidespread across marketing, media, and corporate communication sectors

While both roles involve content management, the Knowledge Base Administrator focuses on maintaining technical and support documentation, whereas the Content Specialist emphasizes creating engaging content for marketing or communication purposes.

How does a Knowledge Base Administrator typically collaborate with other teams within an organization?

A Knowledge Base Administrator works closely with subject matter experts, customer support teams, and technical writers to ensure content accuracy and relevance. They often facilitate regular meetings with stakeholders to gather feedback on the knowledge base, identify content gaps, and prioritize updates. Collaboration may also involve training team members on best practices for knowledge management and assisting in the rollout of new features or changes to the platform. This cross-functional teamwork ensures the knowledge base remains a reliable resource for both staff and customers.

What are the key skills and qualifications needed to thrive as a Knowledge Base Administrator, and why are they important?

To thrive as a Knowledge Base Administrator, you need strong writing, organizational, and analytical skills, often supported by experience in information management or a related field. Familiarity with content management systems (CMS), knowledge management platforms, and sometimes certifications like KCS (Knowledge-Centered Service) are typically required. Attention to detail, effective communication, and the ability to collaborate with subject matter experts are crucial soft skills for this role. These skills ensure that information is accurate, accessible, and consistently maintained, which supports efficient problem-solving and knowledge sharing across the organization.
More about Knowledge Base Administrator jobs
What are the most commonly searched types of Knowledge Base Administrator jobs? The most popular types of Knowledge Base Administrator jobs are:
What states have the most Knowledge Base Administrator jobs? States with the most job openings for Knowledge Base Administrator jobs include:
What job categories do people searching Knowledge Base Administrator jobs look for? The top searched job categories for Knowledge Base Administrator jobs are:
Infographic showing various Knowledge Base Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $74,524 per year, or $35.8 per hour.
Expert GIS Data Base Administrator with Security Clearance

Expert GIS Data Base Administrator with Security Clearance

Quick Services, LLC

Fayetteville, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Job description

CLEARANCE REQUIRED : TS/SCI This job is located in: Ft. Bragg, NC Job Responsibilities GIS Administration/Integration is responsible for the development, implementation, and maintenance of an enterprise-wide GIS and associated geospatial databases, network equipment and software tools and applications. The contractor shall perform complex analysis, design and modification of GIS applications and databases and evaluation of new GIS hardware and software. The Expert GIS Database Administrator is responsible for the development, implementation, and maintenance of an enterprise-level geospatial database that contributes to the GIS architecture. The contractor duties shall include, but are not limited to, performing complex analysis, design, development and modification of GIS database strategies; monitoring and improving database performance and capacity; and planning for future expansion requirements. The Expert GIS Integrations Engineer is responsible for the development, administration, deployment, and maintenance of custom geospatial applications in support of intelligence organizations. The contractor duties shall include, but are not limited to, performing complex analysis, design, development and modification of .NET tools utilizing traditional RDBMS, NoSQL data storesHadoop File Stores and SOLR indexes. A successful Expert GIS Administrator shall perform advanced level planning, development, implementation, and maintenance of enterprise level GIS associated geospatial databases, network equipment, and software tools and applications, have eight years of progressive GIS server experience. They shall be highly proficient in administering and deploying open source and commercial off the shelf (COTS) GIS server equipment in support of intelligence organizations, with a strong ability to write custom scripts for automation and analysis using Python with knowledge of C# and Java. The GIS Admin will perform at high level/expert intelligence systems architecture design and evaluation. They shall possess an expert working knowledge of the discovery, analysis and exploitation of geospatially oriented data and the management of that data within a variety of Open Geospatial Consortium (OGC) compliant applications and databases. Shall possess strong oral and written communication skills. Shall possess high level/expert ability to manage and work with static and dynamic streaming geospatial oriented data. The Expert GIS Administrator is required to obtain and maintain currency of the appropriate level certification in accordance with DODD 8570.01. Desired Qualifications and Experience Bachelor's degree and 10 years of general experience in the fields of targeting, intelligence systems architecture and geospatial systems experience are highly desirable. Why work for QSL? Our founders, Mel Wick and Bill Cronin, retired from storied careers in the Special Operations Forces (SOF) Community. Like many Americans and military veterans, they felt a strong desire to support the nation's response to the 9/11/2001 terrorist attacks on the World Trade Center and the Pentagon in any way they could. They established QSL to do just that, Stay in the Fight! QSL is built on a SOF culture, emphasizing selfless-service and teamwork. Our employees work to ensure that warfighters have every possible resource and all necessary support to safely accomplish their missions in defense of our nation. QSL's Benefit Package Because we believe our employees are our most valuable asset, offering a competitive comprehensive compensation package is very important to us. It is the goal of QSL to attract and retain the highest level of experience and technical talent necessary for successful performance. In order to accomplish this, we feel that it is necessary to provide satisfying work, an excellent work environment, and we continually monitor the marketplace to ensure that our total compensation/benefit package remains competitive. Listed below are some of our standard benefits. We combine all traditional paid time off (Federal holidays, sick time, leave time personal days, jury duty, bereavement, etc.) into one category which allows employees flexibility in how they use their leave time and enables them to better balance their career with their personal needs. * Combined Paid Time Off (PTO) * Medical, Dental, Life Insurance * Disability (Short-Term and Long-Term) * Vision Insurance (CONUS-based employees) * Flexible Spending Account (FSA) * 401(k) Retirement Plan * Employee Referral Bonus Program * Employee Discount Programs * Critical Illness and Accident Insurance * Employee Assistance Program We are an Equal Opportunity Employer. We do not and will not discriminate in employment and personnel practices based on race, sex, age, disability, veteran status, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above listed items. EEO/AAP, M, F, V, D.