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Knowledge Base Administrator Jobs in Texas (NOW HIRING)

CesiumAstro

Senior IT Administrator

Austin, TX · On-site

$85K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Senior IT Administrator operates with general supervision and exercises independent judgment in ... Develop and maintain technical documentation including SOPs, knowledge base articles, and ...

CesiumAstro

Senior IT Administrator

Austin, TX · On-site

$85K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Senior IT Administrator operates with general supervision and exercises independent judgment in ... Develop and maintain technical documentation including SOPs, knowledge base articles, and ...

CesiumAstro

Senior IT Administrator

Austin, TX

$85K - $115K/yr

The Senior IT Administrator operates with general supervision and exercises independent judgment in ... Develop and maintain technical documentation including SOPs, knowledge base articles, and ...

Neuralink

IT Systems Administrator Intern

Austin, TX · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Create and maintain Helpdesk documentation, runbooks, and knowledge base articles to support team efficiency and knowledge sharing * Collaborate with FTE IT Systems Administrators on projects ...

ISHIR

Sr. IT Endpoint Administrator

Euless, TX · On-site

$79K - $107K/yr

Job Title - Sr. IT Endpoint Administrator Duration - 12+ Months Work Mode- Onsite Work Location ... Develop and maintain operational documentation, deployment guides, runbooks, knowledge base ...

First Horizon

IT Database Administrator

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Create clear operational documentation, runbooks, and knowledge base articles. * Collaboration and ... Microsoft Certified: Azure Database Administrator Associate (DP-300) strongly preferred.

First Horizon Bank

IT Database Administrator

Plano, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Create clear operational documentation, runbooks, and knowledge base articles. * Collaboration and ... Microsoft Certified: Azure Database Administrator Associate (DP-300) strongly preferred.

First Horizon Bank

IT Database Administrator

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Create clear operational documentation, runbooks, and knowledge base articles. * Collaboration and ... Microsoft Certified: Azure Database Administrator Associate (DP-300) strongly preferred.

Vangard, Inc.

Microsoft 365 Platform Administrator

Dallas, TX · On-site

  • Medical

  • Retirement

  • PTO

We are seeking a Microsoft 365 Platform Administrator to provide technical leadership in the design ... Mentor junior engineers and contribute to knowledge base. * Communicate clearly with technical and ...

Wipro Limited

ADMINISTRATOR L2

Austin, TX · On-site

$37K - $83K/yr

  • Medical

  • Dental

  • PTO

ADMINISTRATOR L2 City: Austin State/Province: Texas Posting Start Date: 8/7/26 Wipro Limited (NYSE ... Update remedy and other data repositories (e.g. knowledge base) as appropriate in a timely manner.

Kyndryl

Mainframe z/VM & Linux

Dallas, TX · On-site +1

Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific ... Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find ...

Kyndryl

Mainframe z/VM & Linux

Dallas, TX

Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific ... Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find ...

Pason Systems

Operations Administrator

Houston, TX · Hybrid

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintain Operations data base and ensure all information is accurate. Utilizes all resources to ... Knowledge Skills and Abilities * High school education or GED * Minimum two (2) years of relevant ...

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Showing results 41-60

All JobsKnowledge Base Administrator JobsKnowledge Base Administrator Jobs in Texas

Knowledge Base Administrator information

See Texas salary details

$8

$31

$57

How much do knowledge base administrator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for knowledge base administrator in Texas is $31.51, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $42.70 per hour, depending on experience, location, and employer.

What does a Knowledge Base Administrator do?

A Knowledge Base Administrator is responsible for creating, organizing, and maintaining the information within a company's knowledge base system. They ensure that documents, FAQs, tutorials, and other resources are accurate, up-to-date, and easily accessible for both employees and customers. Their work helps improve efficiency, reduce repetitive inquiries, and support self-service solutions. Additionally, they analyze user feedback to optimize the structure and content of the knowledge base.

What is the difference between Knowledge Base Administrator vs Content Specialist?

AspectKnowledge Base AdministratorContent Specialist
Primary RoleManages and maintains the company's knowledge base, ensuring accuracy and accessibilityCreates, edits, and manages various types of content for marketing, communication, or training
Skills & CertificationsKnowledge management, technical writing, CMS proficiency, certifications like CMK or KMIPWriting, editing, SEO, content management systems, marketing or communication certifications
Work EnvironmentTypically in IT, customer support, or technical teamsMarketing, communications, or training departments
Industry UsageCommon in tech, software, and customer support industriesWidespread across marketing, media, and corporate communication sectors

While both roles involve content management, the Knowledge Base Administrator focuses on maintaining technical and support documentation, whereas the Content Specialist emphasizes creating engaging content for marketing or communication purposes.

How does a Knowledge Base Administrator typically collaborate with other teams within an organization?

A Knowledge Base Administrator works closely with subject matter experts, customer support teams, and technical writers to ensure content accuracy and relevance. They often facilitate regular meetings with stakeholders to gather feedback on the knowledge base, identify content gaps, and prioritize updates. Collaboration may also involve training team members on best practices for knowledge management and assisting in the rollout of new features or changes to the platform. This cross-functional teamwork ensures the knowledge base remains a reliable resource for both staff and customers.

What are the key skills and qualifications needed to thrive as a Knowledge Base Administrator?

To thrive as a Knowledge Base Administrator, you need strong writing, organizational, and analytical skills, often supported by experience in information management or a related field. Familiarity with content management systems (CMS), knowledge management platforms, and sometimes certifications like KCS (Knowledge-Centered Service) are typically required. Attention to detail, effective communication, and the ability to collaborate with subject matter experts are crucial soft skills for this role. These skills ensure that information is accurate, accessible, and consistently maintained, which supports efficient problem-solving and knowledge sharing across the organization.

What are the most commonly searched types of Knowledge Base Administrator jobs in Texas?

The most popular types of Knowledge Base Administrator jobs in Texas are:

What are popular job titles related to Knowledge Base Administrator jobs in Texas?

For Knowledge Base Administrator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Administrator jobs in Texas look for?

The top searched job categories for Knowledge Base Administrator jobs in Texas are:

Knowledge Base Administrator jobs near you
Infographic showing various Knowledge Base Administrator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,539 per year, or $31.5 per hour.

Senior IT Administrator

CesiumAstro

Austin, TX • On-site

$85K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Job description

Please Note: To conform with the United States Government Space Technology Export Regulations, the applicant must be a U.S. citizen, lawful permanent resident of the U.S., conditional resident, asylee or refugee (protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required authorizations from the U.S. Department of State.

At CesiumAstro, we are developers and pioneers of out-of-the-box communication systems for satellites, UAVs, launch vehicles, and other space and airborne platforms. We take pride in our dynamic and cross-functional work environment, which allows us to learn, develop, and engage across our organization. If you are looking for hands-on, interactive, and autonomous work, CesiumAstro is the place for you. We are actively seeking passionate, collaborative, energetic, and forward-thinking individuals to join our team.

We are looking to add a Senior Information Technology (IT) Administrator to our team. This role is a project-focused role responsible for planning and executing enterprise IT initiatives at CesiumAstro. In this position, you will own the delivery of system migrations, integrations, companywide upgrades, and new application rollouts that support a growing aerospace and defense organization. The Senior IT Administrator operates with general supervision and exercises independent judgment in diagnosing, prioritizing, and resolving a wide range of technical issues affecting end users and enterprise systems.

JOB DUTIES AND RESPONSIBILITIES
  • Lead and execute system migration projects including planning, testing, cutover, and post-migration support.
  • Drive system integrations across enterprise platforms to improve interoperability and reduce manual workflows.
  • Coordinate and implement companywide software and hardware upgrades with minimal disruption to operations.
  • Manage Active Directory cleanup efforts including account audits, group policy reviews, and directory hygiene.
  • Plan and execute new application rollouts including stakeholder coordination, testing, and end user enablement.
  • Administer and maintain user accounts, groups, and permissions in Active Directory and/or Azure AD/Entra ID.
  • Manage endpoint configuration, imaging, patching, and software deployment via MDM platforms (e.g., Intune).
  • Monitor system health and assist in administration of servers, cloud environments, network infrastructure, M365 advanced skills, including Purview, Security, and Entra ID.
  • Support IT security practices including access reviews, MFA enforcement, and endpoint compliance.
  • Mentor junior helpdesk staff and provide guidance on escalated technical issues.
  • Develop and maintain technical documentation including SOPs, knowledge base articles, and troubleshooting guides.
  • Identify recurring issues, contribute to root-cause analysis, and implement process improvements.
  • Participate in IT projects including system migrations, office expansions, and tool evaluations.
JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS
  • 5-8 years of IT support or systems administration experience required (3-6 years with a relevant M.S.).
  • B.S. in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
  • Complete understanding and wide application of IT support and systems administration principles.
  • Advanced troubleshooting skills across hardware, software, networking, and cloud-connected environments.
  • Working knowledge of IT security practices including endpoint compliance, access management, and MFA.
  • Ability to develop technical documentation and SOPs to support knowledge sharing and process consistency.
  • Proficiency in Microsoft 365 (Outlook, Teams, SharePoint, OneDrive).
  • Experience with AWS cloud configuration and support.
  • Expertise in Active Directory Azure AD/Entra ID, and VPN and remote access tools..
  • Knowledge of IT ticketing systems. 
  • Strong oral and written communication skills.
  • Solid troubleshooting and problem-solving skills.
  • Strong customer service orientation.
PREFERRED EXPERIENCE
  • Experience in a manufacturing, aerospace, or defense environment.
  • CompTIA A+, Network+, Security+, Microsoft 365 Certified, or ITIL Foundation.
  • Familiarity with ITAR/export compliance requirements in an IT context.
CesiumAstro considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.  Full-time employment offers include company stock options and a generous benefits package including health, dental, vision, HSA, FSA, life, disability and retirement plans.  
 
CesiumAstro is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Please note: CesiumAstro does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to CesiumAstro team members will be considered property of CesiumAstro, and we will not be obligated to pay any referral fees.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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