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Junior Technical Support Analyst Remote Jobs (NOW HIRING)

Centstone

Service Desk Support Analyst

Minneapolis, MN · Remote

$21 - $28.75/hr

Service Desk Support Analyst Location: Minnesota (Remote) Employment Type: Contract Schedule ... Provide technical support to end users via phone, email, and remote support tools. * Troubleshoot ...

First Advantage

$70K - $85K/yr

This role is currently remote, and the position's core hours are North American. This position will ... Provides courteous, efficient, and professional technical support by phone and email to customers ...

Fortra

Support Analyst - IBMi Power

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Technical Support Analyst - IBM i serves as a key customer contact for troubleshooting technical issues, analyzing complex systems, and providing accurate, timely resolutions to ensure customer ...

Signet Jewelers Ltd.

Technical Business Analyst (Remote)

Akron, OH · Remote

$100K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join us! Technical Business Analyst Remote POSITION SUMMARY: The Technical Business Analyst IV ... Perform detailed system analysis to support solution design, impact assessments, troubleshooting ...

i3 Verticals

Software Support Analyst I

Temple, GA · Remote

Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Temple, GA TRAVEL: 5-10% travel ... technical support for our proprietary software applications via phone, email and remote access in a ...

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Junior Technical Support Analyst Remote information

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How much do junior technical support analyst remote jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for junior technical support analyst remote in the United States is $32.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $35.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a junior technical support analyst remote, and why are they important?

To thrive as a Junior Technical Support Analyst Remote, you need a solid understanding of computer systems, troubleshooting, and basic networking, often supported by a relevant degree or technical certification. Familiarity with ticketing systems like Zendesk, remote desktop tools, and knowledge of operating systems such as Windows or macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are essential to deliver timely technical support and maintain customer satisfaction in a remote work environment.

What is the difference between Junior Technical Support Analyst Remote vs Technical Support Specialist Remote?

AspectJunior Technical Support Analyst RemoteTechnical Support Specialist Remote
Required CredentialsAssociate degree or equivalent, basic technical knowledgeHigh school diploma or equivalent, some technical training
Work EnvironmentRemote, entry-level support rolesRemote, customer-focused technical support
Employer & Industry UsageIT companies, tech support firms, software providersIT services, hardware vendors, software companies

The Junior Technical Support Analyst Remote typically requires foundational technical skills and an entry-level certification, focusing on troubleshooting and customer support. The Technical Support Specialist Remote may have similar credentials but often emphasizes customer service and product knowledge. Both roles are remote and common in tech industries, but the analyst role may involve more technical diagnostics, while the specialist focuses on customer interaction.

What does a junior technical support analyst do, especially in a remote role?

A Junior Technical Support Analyst provides first-level support for users experiencing technical issues with software, hardware, or network systems. In a remote role, they primarily communicate with clients or employees through email, chat, or phone to troubleshoot problems, guide users through solutions, and escalate complex issues to senior team members. They also document issues, maintain support records, and may assist with basic system updates or installations, all while working from a remote location. This role requires good communication skills, problem-solving abilities, and a basic understanding of IT systems.

How does a junior technical support analyst typically collaborate with other teams in a remote environment?

As a Junior Technical Support Analyst working remotely, you'll frequently collaborate with cross-functional teams such as engineering, product management, and customer service through digital channels like email, chat, and video calls. Effective communication and documentation are essential, as you'll often need to escalate complex issues or relay customer feedback to the appropriate team. Regular virtual meetings and shared task management tools help ensure everyone stays aligned and support requests are resolved efficiently. This collaborative structure not only enhances problem-solving but also provides valuable learning opportunities from more experienced colleagues.

What cities are hiring for Junior Technical Support Analyst Remote jobs?

Cities with the most Junior Technical Support Analyst Remote job openings:

What are the most commonly searched types of Technical Support Analyst Remote jobs?

The most popular types of Technical Support Analyst Remote jobs are:

What states have the most Junior Technical Support Analyst Remote jobs?

States with the most job openings for Junior Technical Support Analyst Remote jobs include:

Junior Technical Support Analyst Remote jobs near you

Junior Technical Consultant

Centric Software

Campbell, CA • On-site, Remote

Full-time

Posted 12 days ago

Job description

About Centric Software:
Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.
Our story is one of rapid growth, bold ideas and extraordinary opportunities. We're here to challenge the status quo-and we're looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.
Job title: Junior Technical Consultant
Location: Anywhere in US / Remote
Experience level: 1-3 Years
Compensation: Negotiable
Roles and Responsibilities
  • Define and optimize design solutions in line with clients' requirements leveraging the Centric PLM platform
  • Work closely with Centric solution delivery teams and customers clients
  • Collect, understand, challenge and communicate the business requirements for the project, translating these into functional specifications
  • Define the configuration and data requirements to meet the required business processes.
  • Assist in the preparation system test and validation plans

Requirements
  • Scientific or technical degree in Engineering or Computer Science
  • Excellent technical, verbal and written communication skills
  • Expert knowledge of system integration patterns and processes
  • Expert Knowledge of SQL
  • Knowledge of Typescript, Javascript
  • Knowledge of XML, HTML, Jason
  • Knowledge of scripting languages (bash or similar)

Nice to have
  • Track record in consultancy with a Large Software Vendor
  • Experience in enterprise software or ERP implementations
  • Experience with the manipulation of large dataset
  • Knowledge of retail, apparel, Food&Beverages or cosmetic industry
  • Knowledge of PLM applications at a strategic and operational level

The US base salary range for this full-time position is Negotiable. Our salary ranges are determined by role, level and location. The range for each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training. Please note that the compensation details listed reflect the base salary and certain positions may be offered with additional variable incentives.
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

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