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Junior Help Desk Jobs in Riverside, CA (NOW HIRING)

Senior Mac Engineer

Irvine, CA · On-site

$98K - $130K/yr

For decades, we've been doing just that-our technology helped people put a man on the moon and ... Provide Tier 3 escalation support and mentor junior engineers * Partner with Global Service Desk to ...

Senior Mac Engineer

Irvine, CA · On-site +1

$112K - $154K/yr

For decades, we've been doing just that-our technology helped people put a man on the moon and ... Provide Tier 3 escalation support and mentor junior engineers * Partner with Global Service Desk to ...

Senior Mac Engineer

Irvine, CA · On-site +1

$112K - $154K/yr

For decades, we've been doing just that--our technology helped people put a man on the moon and ... Provide Tier 3 escalation support and mentor junior engineers * Partner with Global Service Desk to ...

Showing results 21-29

Junior Help Desk information

See Riverside, CA salary details

$15

$22

$34

How much do junior help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for junior help desk in Riverside, CA is $22.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.10 per hour, depending on experience, location, and employer.

What does a Junior Help Desk do?

A Junior Help Desk professional is responsible for providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. They typically handle basic troubleshooting, respond to help desk tickets, and may assist with tasks like password resets, software installations, and guiding users through solutions. Their goal is to resolve issues quickly or escalate them to more experienced IT staff if needed.

What are the key skills and qualifications needed to thrive as a Junior Help Desk, and why are they important?

To thrive as a Junior Help Desk professional, you need a solid understanding of basic IT concepts, troubleshooting, and customer support, often supported by a high school diploma or IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for delivering timely, efficient technical support and ensuring user satisfaction within an organization.

What are some common challenges faced by Junior Help Desk professionals, and how can they be addressed?

Junior Help Desk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong time management and prioritization skills, stay up-to-date with company systems through ongoing training, and practice clear, patient communication. Many organizations provide mentoring and knowledge bases to help junior staff build confidence and expertise over time.

What is the difference between Junior Help Desk vs Help Desk Technician?

AspectJunior Help DeskHelp Desk Technician
Required CredentialsHigh school diploma, basic IT knowledgeHigh school diploma, some certifications (e.g., CompTIA A+)
Work EnvironmentEntry-level support, supervised tasksSupport roles in IT departments, troubleshooting
Employer & Industry UsageCommon in small to medium businesses, IT support teamsWidespread across industries, technical support roles
Search & Comparison IntentOften compared for entry-level IT support rolesMore experienced, technical troubleshooting roles

The main difference between Junior Help Desk and Help Desk Technician lies in experience and responsibilities. Junior Help Desk roles are entry-level, focusing on basic support and customer service, while Help Desk Technicians typically have more technical skills and handle more complex issues. Both roles are essential in IT support, but the Help Desk Technician usually requires additional certifications and experience.

What are the most commonly searched types of Help Desk jobs in Riverside, CA?

The most popular types of Help Desk jobs in Riverside, CA are:

What are popular job titles related to Junior Help Desk jobs in Riverside, CA?

For Junior Help Desk jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Junior Help Desk jobs in Riverside, CA look for?

The top searched job categories for Junior Help Desk jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Junior Help Desk jobs?

Cities near Riverside, CA with the most Junior Help Desk job openings:

Infographic showing various Junior Help Desk job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $46,580 per year, or $22.4 per hour.

2027 Structural Engineer Summer Internship - Current Juniors

KPFF Consulting Engineers

Irvine, CA • On-site

Full-time, Temporary, Internship

Posted 3 days ago

New


Job description

Company Description

At KPFF Consulting Engineers, we are more than just an engineering design firm. For over 60 years, we have dedicated ourselves to innovative, sustainable engineering that shapes the built environment and tackles complex infrastructure challenges. Our team culture emphasizes balance, growth, and well-being, supporting each member’s professional journey with flexibility, generous benefits, and a collaborative approach to work-life integration.

With over 1,400 professionals across 27 offices nationwide, KPFF’s decentralized structure allows each office the flexibility to pursue projects aligned with their regional strengths. Learn more at www.kpff.com.

Job Description

KPFF is seeking summer interns interested in experiencing the daily life of a Structural Engineer. We provide you with a summer packed with training programs to prepare you to be successful, activities to help you connect with our team, and real-world projects to apply your skills. At KPFF, 2 out of 3 of our interns return as full-time employees or return for another internship in the next year. 

Who We Are Looking For

Students curious about Structural Engineering and wanting to understand the daily life of a Structural Engineer. We enjoy working with interns who are eager to contribute to their teams and who are interested in making connections and getting to know the people they work with. For this role you will need to have completed your junior year by the start of your internship and working towards a bachelor’s degree in Civil Engineering. 

You are interested in Structural Engineering and would like the opportunity to be exposed to a wide range of projects and conditions. You enjoy working with and learning from others to create work that you are proud of. You take the initiative to solve challenging problems and are a proactive team member. 

What You Will Be Doing

As a Structural Engineering Intern, you will gain hands-on experience in structural design, working closely with our experienced engineers on real-world projects. You will have the opportunity to apply your academic knowledge, develop your skills, meet other students who are in the same field, and contribute to meaningful work. You will assist in the preparation of calculations and construction documents on active jobs under the guidance of project leaders. You will have the opportunity to participate in project meetings and site visits.

Position Overview

This is a non-exempt, temporary position. All overtime hours are paid at a time-and-a-half hourly rate. 

Salary

The pay rate for this position is $29.50 an hour for students who have completed their junior year prior to the start of the internship.

Monthly Way We Work stipend to assist with remote work and transit expenses.

Work Schedule

  • 40-hour work schedule, Monday through Friday
  • Interns work Monday-Thursday in our Downtown Los Angeles office. Interns have the option to work remotely on Fridays from home. 
Qualifications

Minimum Qualifications

  • Junior or above working toward a BS in Civil Engineering (with an emphasis in Structures).
    • Transcripts must show completed courses in:
      • Structural Analysis 
      • Mechanics of Materials 

Additional Information

    Application Process

    If you are interested in this position, please apply on our careers page. Resumes sent elsewhere will not be considered.

    Please provide transcripts for all undergraduate and graduate courses as well as a cover letter. In your cover letter (PDF) please respond to the following prompts:

    • Why have you decided to pursue Structural Engineering?
    • Should you be selected, what are your goals & interests for this internship?

    Physical Demands and Work Environment

    • Duties are performed in a normal office environment while sitting at a desk or computer table.
    • Duties require the ability to actively engage with a computer for several hours per day.
    • May occasionally need to lift items up to 15 lbs.
    • Duties require in-person attendance, Monday through Friday, during our business hours of 8 AM to 5 PM at our Irvine office for the training period. 
    • Following a satisfactory training period, a hybrid schedule of 4 days per week Monday through Thursday in the office, and Fridays from home may be accommodated.

    Our Employees

    Our employees are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to critically thinking through problems and finding solutions.

    Our Offices

    Our Greater Los Angeles Structural office has two locations at the Bloc in Downtown Los Angeles and at the Irvine Towers in Irvine. A warm and friendly environment, we are dedicated to growing with our employees and allowing people to pursue their passions. 

    KPFF Consulting Engineers participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

    KPFF Consulting Engineers is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, creed, ethnicity, national origin, religion, marital status, sex/gender (including sexual orientation or gender identity), pregnancy, veteran status, citizenship status, physical or mental disability, or any other protected basis.