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Itil Process Analyst Jobs (NOW HIRING)

INENT INC

Senior Process Analyst

Walnut Creek, CA

Senior Process Analyst Location: Walnut Creek, CA Duration: 1+ Year JOB SUMMARY The Senior Process ... Incident, Problem, Change, Configuration, Asset management based on the ITIL framework; and ...

PD Inc

Senior ITIL SME

Fort George G Meade, MD · On-site

$111K - $143K/yr

Seven + years of relevant/recent experience implementing ITIL framework, process improvement, and statistics analysis. * Three + years of relevant/recent experience with Microsoft Office Products.

Infinitive Inc

IT Process Analyst

Ashburn, VA · On-site

$62K - $83K/yr

... to Work."IT Process Analyst (Financial Services) We are seeking a detail-oriented IT Process ... ITIL Foundation certification. * Data Governance: Basic understanding of metadata standards or data ...

Corning

The ServiceNow Process Analyst is responsible for ensuring successful delivery and optimization of ... ITIL V3/V4, Scrum Master Certification or SAFe (Scaled Agile Framework). • Preferred: ServiceNow ...

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How much do itil process analyst jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for itil process analyst in the United States is $38.84, according to ZipRecruiter salary data. Most workers in this role earn between $28.37 and $45.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Itil Process Analyst position, and why are they important?

To thrive as an ITIL Process Analyst, you need a strong background in IT service management principles, analytical skills, and a relevant degree in IT or a related field. Familiarity with ITIL frameworks, process mapping tools, ticketing systems, and ITIL certifications (such as ITIL Foundation) are typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help you collaborate across technical and business teams. These competencies enable you to streamline IT processes, ensure compliance, and drive continuous service improvement within organizations.

What is an ITIL Process Analyst job?

An ITIL Process Analyst is responsible for analyzing, designing, implementing, and improving IT service management processes based on ITIL (Information Technology Infrastructure Library) best practices. They ensure that IT services align with business objectives by monitoring process performance, identifying inefficiencies, and recommending improvements. Their role includes working with various teams to document workflows, ensure compliance, and support continuous service improvement initiatives.

What does a typical workday look like for an ITIL Process Analyst?

A typical day for an ITIL Process Analyst involves analyzing current IT service processes, identifying areas for improvement, and collaborating closely with IT teams to optimize workflows. You may spend time updating documentation, reviewing incident and change management data, and participating in meetings to implement process enhancements. The role often requires balancing routine tasks—such as monitoring process compliance—with project-based work to support major IT initiatives. You’ll frequently interact with stakeholders from various departments to ensure IT services align with business needs.

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Itil Process Analyst jobs near you

Global Process Analyst

Rootshell Enterprise Technologies, Inc.

Dallas, TX • On-site

Full-time

Posted 8 days ago

Job description

Greetings from Rootshell
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Global Process Analyst Role for one of our direct client.
Role: Global Process Analyst
Location :- Dallas,TX (Remote)
Duration: Long term
  • 6 - 8 Year of overall experience in ITSM practice in managing various ITIL process roles.
  • 3 - 4 Year of Experience in ITSM practice in managing ITIL processes like Governance, IM, CM, PM Etc.
  • Should have excellent process understanding.
  • Experienced in Process designing, process mapping in at least 2 ITSM Engagements.
  • Should be practitioner in the area, focused on core IT Service Management / ITIL functions.
  • ITIL V3 Expert/ ITIL 2011 Intermediate Certified.

Thanks & Regards,
HimaBindu
Rootshell inc
himabindu@rootshellinc.com
https://www.linkedin.com/in/hima-bindu-60818116b/

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