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Itam Business Analyst Jobs (NOW HIRING)

Purple Drive

ServiceNow ITAM & CMDB Developer

Newark, NJ

$56.50 - $77.75/hr

ServiceNow ITAM & CMDB Developer We are seeking a detail-oriented CMDB & IT Asset Management Business Analyst to support the governance, operational compliance, lifecycle management, and data quality ...

Jobtailor

$70 - $110/hr

Map functional adjustments across ServiceNow modules including ITSM, ITAM, and Employee Center Pro ... Business Analysis * User Story Development * Gap Analysis * Functional Mapping * User Testing ...

State of Montana

ITAM Program Specialist

Helena, MT · On-site

We are seeking a detail-oriented, collaborative IT Asset Management (ITAM) Program Specialist with ... One (1) year of experience as a Business Analyst or in Project Management at the enterprise level.

State of Montana

ITAM Program Specialist

Helena, MT · On-site

We are seeking a detail-oriented, collaborative IT Asset Management (ITAM) Program Specialist with ... One (1) year of experience as a Business Analyst or in Project Management at the enterprise level.

State of Montana

ITAM Program Specialist

Helena, MT · On-site

We are seeking a detail-oriented, collaborative IT Asset Management (ITAM) Program Specialist with ... One (1) year of experience as a Business Analyst or in Project Management at the enterprise level.

Montana

ITAM Program Specialist

Helena, MT · On-site

We are seeking a detail-oriented, collaborative IT Asset Management (ITAM) Program Specialist with ... One (1) year of experience as a Business Analyst or in Project Management at the enterprise level.

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How much do itam business analyst jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for itam business analyst in the United States is $47.43, according to ZipRecruiter salary data. Most workers in this role earn between $35.58 and $59.38 per hour, depending on experience, location, and employer.

What is the difference between Itam Business Analyst vs IT Business Analyst?

AspectItam Business AnalystIT Business Analyst
Required CertificationsCBAP, CCBA, PMI-PBACBAP, CCBA, PMI-PBA
Work EnvironmentIT projects, software, and systems analysisIT projects, software, and systems analysis
Industry UsageFinance, healthcare, retail, and moreTechnology, finance, healthcare, and more
Common Search IntentUnderstanding roles, skills, and certificationsUnderstanding roles, skills, and certifications

The comparison shows that Itam Business Analysts and IT Business Analysts share similar certifications, work environments, and industry usage. Both roles focus on analyzing IT systems and business processes, often overlapping in responsibilities. The main difference lies in the specific industry terminology and context, but generally, they are considered equivalent roles in the IT and business analysis fields.

Do ITAM Business Analysts make good money?

IT Asset Management (ITAM) Business Analysts typically earn competitive salaries that vary based on experience, location, and industry. They often require skills in data analysis, asset tracking tools, and certifications like Certified IT Asset Manager (CITAM), which can influence earning potential.
More about Itam Business Analyst jobs

What job categories do people searching Itam Business Analyst jobs look for?

The top searched job categories for Itam Business Analyst jobs are:

Itam Business Analyst jobs near you
Infographic showing various Itam Business Analyst job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $98,662 per year, or $47.4 per hour.

ServiceNow ITAM & CMDB Developer

Newark, NJ

Purple Drive
See more jobs at Purple Driveexternal

$56.50 - $77.75/hr

Full-time

Posted 4 days ago

Job description

ServiceNow ITAM & CMDB Developer

We are seeking a detail-oriented CMDB & IT Asset Management Business Analyst to support the governance, operational compliance, lifecycle management, and data quality of our ServiceNow CMDB and IT Asset Management (ITAM) repositories.

This role serves as a critical liaison between IT Infrastructure, Asset Management, Procurement, Finance, and Service Management teams to ensure asset records, configuration data, and lifecycle information remain accurate, complete, and aligned with organizational standards. The successful candidate will be responsible for analyzing data, identifying gaps, producing operational reports, driving remediation efforts, and providing actionable insights to improve CMDB and asset management maturity.

Key Responsibilities:

CMDB Governance & Data Management

• Monitor and maintain CMDB data quality, completeness, and compliance.

• Analyze Configuration Item (CI) relationships and data integrity issues.

• Identify and track orphaned, duplicate, stale, or inaccurate records.

• Support CMDB governance processes and compliance initiatives.

• Collaborate with technical teams to remediate CMDB discrepancies.

IT Asset Management (ITAM)

• Track hardware and software assets throughout their lifecycle.

• Reconcile asset inventories against procurement and financial records.

• Identify asset lifecycle gaps, aging assets, and compliance risks.

• Support asset audits and inventory validation activities.

• Partner with procurement and asset owners to resolve data inconsistencies.

Business Analysis & Reporting

• Develop operational dashboards and lifecycle reporting.

• Analyze trends, exceptions, and KPIs related to CMDB and ITAM performance.

• Generate executive-level reports and recommendations.

• Create data-driven insights to support decision-making and governance reviews.

• Document business requirements and improvement opportunities.

Stakeholder Management

• Work closely with Infrastructure, Service Management, Procurement, Finance, and Vendor Management teams.

• Facilitate discussions to resolve process gaps and data quality issues.

• Coordinate remediation activities and track action items to closure.

• Support governance meetings and provide status updates on key initiatives.

Process Improvement

• Identify opportunities to improve CMDB and ITAM processes.

• Assist in defining governance controls and operational standards.

• Recommend automation opportunities to improve data accuracy and efficiency.

• Support continuous improvement initiatives within ServiceNow CMDB and ITAM functions.

Primary Skills

• ServiceNow CMDB

• IT Asset Management (ITAM)

• Business Analysis

• Data Analysis and Reporting

• IT Infrastructure Concepts

• Microsoft Excel (Advanced)

• Stakeholder Management

• Process Documentation

• Data Quality Management

Secondary Skills (Preferred)

• ServiceNow Discovery

• HAM Pro / SAM Pro

• Power BI

• SQL

• ServiceNow Reporting & Dashboards

• Procurement & Vendor Management

• IT Financial Management

• ITIL Foundation Certification

Qualifications

• 3+ years of experience in Business Analysis, CMDB, ITAM, Asset Management, or Service Management environments.

• Experience working with ServiceNow CMDB and IT Asset Management modules.

• Strong analytical and reporting capabilities.

• Excellent communication and stakeholder management skills.

• Ability to translate operational data into actionable business insights.