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Servicenow Business Development Jobs (NOW HIRING)

ManTech

ServiceNow Business Analyst

California, MD · Hybrid

$98K - $163K/yr

The ServiceNow Business Analyst will analyze and design optimized business processes while working ... Established track record of collaborating with project stakeholders and development teams to ...

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Servicenow Business Development information

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$26.5K

$59.6K

$95.5K

How much do servicenow business development jobs pay per year?

As of Aug 9, 2026, the average yearly pay for servicenow business development in the United States is $59,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a ServiceNow Business Development professional?

A ServiceNow Business Development professional is responsible for identifying and creating new business opportunities related to ServiceNow products and services. They work to build relationships with potential clients, understand their business needs, and propose ServiceNow solutions that can address those needs. This role involves collaborating with sales, marketing, and technical teams to drive revenue growth, as well as staying updated on the latest ServiceNow offerings and industry trends. Strong communication, networking, and strategic planning skills are essential for success in this position.

What is the difference between Servicenow Business Development vs Servicenow Sales Representative?

AspectServicenow Business DevelopmentServicenow Sales Representative
Required CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; certifications in ServiceNow products are a plusUsually requires a bachelor’s degree; certifications in ServiceNow or sales are beneficial
Work EnvironmentFocuses on strategic partnerships, lead generation, and market expansionEngages directly with clients, conducts product demos, and closes sales
Employer & Industry UsageUsed across IT service management, cloud solutions, and enterprise software companiesCommon in software vendors, IT service providers, and tech firms

Servicenow Business Development professionals focus on strategic growth, partnerships, and market opportunities, while Servicenow Sales Representatives primarily engage in direct client sales and product demonstrations. Both roles require related certifications and work within the same industry environment, but their core responsibilities differ in scope and focus.

What are some common challenges faced in a ServiceNow Business Development role and how can they be addressed?

One common challenge in ServiceNow Business Development is navigating complex client requirements and aligning them with ServiceNow’s diverse solutions. Building strong relationships with both technical and non-technical stakeholders is crucial to ensure clear communication and successful project delivery. Additionally, staying updated on ServiceNow’s evolving product suite and industry trends helps in identifying new business opportunities. Effective collaboration with pre-sales, delivery teams, and account managers is essential to craft tailored proposals and drive customer success.

What are the key skills and qualifications needed to thrive as a ServiceNow Business Development professional?

To thrive as a ServiceNow Business Development professional, you need a solid understanding of IT service management (ITSM), sales strategies, and the ServiceNow platform, typically backed by a bachelor’s degree in business or IT. Familiarity with CRM tools like Salesforce, ServiceNow certifications, and experience with SaaS sales processes are highly valued. Exceptional communication, negotiation, and relationship-building skills help you connect with clients and drive new business opportunities. These skills and qualifications are crucial for identifying client needs, delivering tailored solutions, and achieving sales growth in the competitive enterprise software market.
More about Servicenow Business Development jobs
What job categories do people searching Servicenow Business Development jobs look for? The top searched job categories for Servicenow Business Development jobs are:
Servicenow Business Development jobs near you
Infographic showing various Servicenow Business Development job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $59,559 per year, or $28.6 per hour.

ServiceNow Business Analyst

Indotronix International Corporation

Austin, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

ServiceNow Business Analyst | Austin, Texas, United States Job Summary: ServiceNow Business Analyst - Austin, TX (Contract) About the Role Join a dynamic team as a ServiceNow Business Analyst, where you will drive impactful business transformations by bridging business needs with technical solutions. This contract role is ideal for professionals passionate about optimizing business processes and leveraging the ServiceNow platform to deliver value. You'll work in a collaborative environment, contributing to mission-critical projects and enhancing your expertise across ServiceNow modules. Responsibilities - Gather, analyze, and document detailed business requirements, user stories, and functional specifications. - Facilitate workshops and meetings to identify business needs and process improvement opportunities. - Translate requirements into actionable ServiceNow solutions, focusing on modules such as ITSM, Service Catalog, Change Management, and Incident Management. - Develop process maps, workflows, and comprehensive documentation to support project delivery and user adoption. - Collaborate closely with ServiceNow developers, administrators, and cross-functional project teams throughout the software development lifecycle. - Support testing efforts through UAT planning, test case creation, execution, and defect tracking. - Monitor project progress, identify potential risks, and communicate updates to stakeholders. - Assist in change management, training, and continuous improvement initiatives to maximize platform adoption. Required Skills and Experience - Bachelor's degree in Business, Information Systems, Computer Science, or related field. - 5+ years as a Business Analyst, including a minimum of 3 years supporting ServiceNow initiatives. - Proven expertise in requirement gathering, user story creation, and stakeholder management. - Strong understanding of ServiceNow platform capabilities, especially ITSM, Service Catalog, Change Management, and Incident Management. - Proficient in Agile or Scrum methodologies. - Exceptional analytical, problem-solving, and communication skills. Preferred Skills - Familiarity with additional ServiceNow modules such as ITOM, HRSD, CSM, or SPM. - Experience supporting change management and training initiatives. - Exposure to continuous improvement and process optimization projects. Benefits - Opportunity to work with industry-leading ServiceNow experts on innovative projects. - Enhance your skills in a collaborative, supportive, and growth-focused environment. - Competitive contract compensation. - Potential for future project extensions based on performance. How to Apply If you're ready to advance your ServiceNow career, submit your resume highlighting your relevant experience and achievements. Qualified candidates will be contacted for an in-depth interview discussion. json
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About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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