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Itil Process Analyst Jobs Near Me

Mastech Digital

IT Fusion Center Analyst

Columbus, OH · On-site

$26 - $30/hr

Job title: IT Fusion Center Analyst Job duration: 6+ months Contract with high possibility of ... Working understanding of ITIL processes * Effective organizational skills, time management skills ...

AllSTEM Connections

Sr. Software Analyst

Columbus, OH · On-site

$131K/yr

Job Title: Senior Technical Product Analyst (Agile & DevOps) Role Overview We are seeking a ... Execute ITSM/ITIL processes to ensure stable operations and alignment with Service Level Agreements ...

MM International

Sr. Business Analyst

Columbus, OH · On-site

$89K - $115K/yr

Business Analyst - core function Business Requirements Product Owner - Agile Environment Fill in ... Executing ITSM/ITIL processes to ensure ongoing stable operations and alignment with SLAs

Aep

ITSM ServiceNow Discovery Process Owner

Columbus, OH · On-site

$52.25 - $71.75/hr

ITIL Architect Provides hands-on expertise with Integration and data ingestion systems, Process ... Expert analysis, troubleshooting, and verbal and written technical and non-technical communication ...

MM International

Sr. .Net Developer

Columbus, OH · On-site

$52.75 - $69.50/hr

Executing ITSM/ITIL processes to ensure ongoing stable operations and alignment with SLAs * Business Analysis: Execute the Business Analyst Agile Role by: * Building a strong understanding of the ...

IT Gig LLC

Palo Alto L3 Support Engineer

Columbus, OH · On-site

$97K - $133K/yr

Analyze logs and security events to identify and resolve security issues. * Work closely with ... Experience with ITIL processes, Incident Management, Problem Management, and Change Management.

Deloitte

Epic Willow Senior Consultant

Columbus, OH · On-site

ITIL process knowledge * Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and prioritize tasks into manageable work products * Can operate independently ...

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Itil Process Analyst information

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How much do itil process analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for itil process analyst in the United States is $38.84, according to ZipRecruiter salary data. Most workers in this role earn between $28.37 and $45.67 per hour, depending on experience, location, and employer.

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Itil Process Analyst jobs near you
A map of the United States highlighting the number of Itil Process Analyst job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Itil Process Analyst job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT Service Management

Tata Consultancy Service Limited

Westerville, OH • On-site

$100K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Technical Skills
  • Thorough understanding of ITIL and IT Service Management concepts
  • Familiar with industry leading ITSM platforms like ServiceNow, BMC on functionalities, integrations and out of box features
  • Experience in designing, developing and documenting IT Service Management processes and workflows
  • Experience in developing ITIL process performance metrics, measurements and agreements
  • Knowledge of Service and Systems management applications including ticketing/workflow tools
  • Experience in driving end to end major incident management process
  • Knowledge of at least one recognized process improvement techniques like 6sigma, PDCA etc.
  • 10 Years of work experience in relevant skills

Manage Cross functional support for IT Life Cycle and Operations which includes
  • Planning and Analysis
  • Requirements Definition
  • Design Specifications
  • Asset Management
  • Software License Tracking
  • Technology Architecture
  • Integration and Testing
  • Implementation and Migration
  • Training and Knowledge Transfer
  • Documentation
  • Operations and Administration
  • Technology Refreshment and Replenishment

Manage Cross functional support to ensure the Service Delivery which includes
  • Availability Management
  • Capacity Management
  • Performance Management
  • Service Level Monitoring and Reporting
  • Service Support which includes
  • Incident Management
  • Problem Management
  • Configuration Management
  • Change Management
  • Release Management
  • Reporting SLRs

Salary Range-$100,000-$140,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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