Global Process Analyst
Dallas, TX ยท On-site
We are actively seeking Global Process Analyst Role for one of our direct client. Role: Global ... ITIL V3 Expert/ ITIL 2011 Intermediate Certified. Thanks & Regards, HimaBindu Rootshell inc ...
Dallas, TX ยท On-site
We are actively seeking Global Process Analyst Role for one of our direct client. Role: Global ... ITIL V3 Expert/ ITIL 2011 Intermediate Certified. Thanks & Regards, HimaBindu Rootshell inc ...
Dallas, TX ยท On-site
We are actively seeking Global Process Analyst Role for one of our direct client. Role: Global ... ITIL V3 Expert/ ITIL 2011 Intermediate Certified. Thanks & Regards, HimaBindu Rootshell inc ...
Dallas, TX ยท On-site
To draft/review operational policies relating to team/department, and apply best practices such as ITSM/ITIL concepts in the policies. To analyze and identify any gaps in operational processes ...
Dallas, TX ยท On-site
To draft/review operational policies relating to team/department, and apply best practices such as ITSM/ITIL concepts in the policies. To analyze and identify any gaps in operational processes ...
Temple, TX ยท Hybrid
We're hiring an ITIL Process Engineer to design, implement, and continuously improve enterprise ... Define KPIs and SLAs, perform trend and root cause analysis, and lead continual service improvement ...
Temple, TX ยท Hybrid
We're hiring an ITIL Process Engineer to design, implement, and continuously improve enterprise ... Define KPIs and SLAs, perform trend and root cause analysis, and lead continual service improvement ...
Consultant - ITIL/ITSM Process Duration: Full Time Location: Milwaukee, Wisconsin. Qualifications ... Analytical and Communication skills Planning and Co-ordination skills Experience with project ...
Consultant - ITIL/ITSM Process Duration: Full Time Location: Milwaukee, Wisconsin. Qualifications ... Analytical and Communication skills Planning and Co-ordination skills Experience with project ...
Consultant - ITIL/ITSM Process Duration: Full Time Location: Naperville, Illinois. Qualifications ... Analytical and Communication skills Planning and Co-ordination skills Experience with project ...
Consultant - ITIL/ITSM Process Duration: Full Time Location: Naperville, Illinois. Qualifications ... Analytical and Communication skills Planning and Co-ordination skills Experience with project ...
Dallas, TX ยท On-site
To draft/review operational policies relating to team/department, and apply best practices such as ITSM/ITIL concepts in the policies. To analyze and identify any gaps in operational processes.
Dallas, TX ยท On-site
To draft/review operational policies relating to team/department, and apply best practices such as ITSM/ITIL concepts in the policies. To analyze and identify any gaps in operational processes.
Dallas, TX ยท On-site
To draft/review operational policies relating to team/department, and apply best practices such as ITSM/ITIL concepts in the policies. To analyze and identify any gaps in operational processes.
Dallas, TX ยท On-site
To draft/review operational policies relating to team/department, and apply best practices such as ITSM/ITIL concepts in the policies. To analyze and identify any gaps in operational processes.
Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working ... Analytical and Communication skills * Planning and Co-ordination skills * Experience with project ...
Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working ... Analytical and Communication skills * Planning and Co-ordination skills * Experience with project ...
Philadelphia, PA ยท On-site
$61.60K - $82.70K/yr
Solid understanding of the ITIL framework (v3 or v4) and industry best practices. * Experience ... Process Analysis & Optimization * Agile Requirements Management * Analytical Thinking & Problem ...
Philadelphia, PA ยท On-site
$61.60K - $82.70K/yr
Solid understanding of the ITIL framework (v3 or v4) and industry best practices. * Experience ... Process Analysis & Optimization * Agile Requirements Management * Analytical Thinking & Problem ...
Harmonsburg, PA ยท Remote
$56.90K - $76.50K/yr
... full-time, Business Analyst resource for a period of 12 months in support of a variety of ... Required ITIL / ITSM practices and methodologies. Required Proficient in the Microsoft Office 365 ...
Harmonsburg, PA ยท Remote
$56.90K - $76.50K/yr
... full-time, Business Analyst resource for a period of 12 months in support of a variety of ... Required ITIL / ITSM practices and methodologies. Required Proficient in the Microsoft Office 365 ...
Fort George G Meade, MD ยท On-site
$111.40K - $143.70K/yr
Active Secret Clearance Job Type: Full-Time PD Inc International is seeking an experienced and ... framework, process improvement, and statistics analysis. * Three + years of relevant/recent ...
Quick apply
Fort George G Meade, MD ยท On-site
$111.40K - $143.70K/yr
Active Secret Clearance Job Type: Full-Time PD Inc International is seeking an experienced and ... framework, process improvement, and statistics analysis. * Three + years of relevant/recent ...
Consultant - ITIL/ITSM Proces Duration: Full Time Location: Cincinnati, OH Qualifications Basic ... process implementation, Driving/working part of CSI projects Knowledge of technology metrics ...
Consultant - ITIL/ITSM Proces Duration: Full Time Location: Cincinnati, OH Qualifications Basic ... process implementation, Driving/working part of CSI projects Knowledge of technology metrics ...
Boston, MA ยท On-site
Job Title- Process Analyst Project Location - Quincy/Boston, MA onsite Duration- Fulltime Visa- USC/ GC Who we are looking for Client seeks to recruit a Technology Process Assurance Assistant Vice ...
Quick apply
Boston, MA ยท On-site
Job Title- Process Analyst Project Location - Quincy/Boston, MA onsite Duration- Fulltime Visa- USC/ GC Who we are looking for Client seeks to recruit a Technology Process Assurance Assistant Vice ...
Identify gaps, trends, and opportunities for improvement through data analysis and stakeholder ... Understanding of ITIL processes and service management concepts * Experience or exposure to cloud ...
Identify gaps, trends, and opportunities for improvement through data analysis and stakeholder ... Understanding of ITIL processes and service management concepts * Experience or exposure to cloud ...
Identify gaps, trends, and opportunities for improvement through data analysis and stakeholder ... Understanding of ITIL processes and service management concepts * Experience or exposure to cloud ...
Identify gaps, trends, and opportunities for improvement through data analysis and stakeholder ... Understanding of ITIL processes and service management concepts * Experience or exposure to cloud ...
Identify gaps, trends, and opportunities for improvement through data analysis and stakeholder ... Understanding of ITIL processes and service management concepts * Experience or exposure to cloud ...
Identify gaps, trends, and opportunities for improvement through data analysis and stakeholder ... Understanding of ITIL processes and service management concepts * Experience or exposure to cloud ...
Identify gaps, trends, and opportunities for improvement through data analysis and stakeholder ... Understanding of ITIL processes and service management concepts * Experience or exposure to cloud ...
Identify gaps, trends, and opportunities for improvement through data analysis and stakeholder ... Understanding of ITIL processes and service management concepts * Experience or exposure to cloud ...
Identify gaps, trends, and opportunities for improvement through data analysis and stakeholder ... Understanding of ITIL processes and service management concepts * Experience or exposure to cloud ...
Identify gaps, trends, and opportunities for improvement through data analysis and stakeholder ... Understanding of ITIL processes and service management concepts * Experience or exposure to cloud ...
Ashburn, VA ยท On-site
$62.40K - $83.90K/yr
... to Work." IT Process Analyst (Financial Services) We are seeking a detail-oriented IT Process ... ITIL Foundation certification. * Data Governance: Basic understanding of metadata standards or data ...
Quick apply
Ashburn, VA ยท On-site
$62.40K - $83.90K/yr
... to Work." IT Process Analyst (Financial Services) We are seeking a detail-oriented IT Process ... ITIL Foundation certification. * Data Governance: Basic understanding of metadata standards or data ...
$56.40K - $75.90K/yr
... ITIL / ITSM practices and methodologies.
$56.40K - $75.90K/yr
... ITIL / ITSM practices and methodologies.
$13.70 - $19.38
10% of jobs
$19.38 - $25.07
7% of jobs
$27.57 is the 25th percentile. Wages below this are outliers.
$25.07 - $30.75
18% of jobs
The median wage is $34.93 / hr.
$30.75 - $36.43
20% of jobs
$36.43 - $42.11
16% of jobs
$43.53 is the 75th percentile. Wages above this are outliers.
$42.11 - $47.79
15% of jobs
$47.79 - $53.47
9% of jobs
$53.47 - $59.16
2% of jobs
$59.16 - $64.84
2% of jobs
$64.84 - $70.52
1% of jobs
$70.52 - $76.20
0% of jobs
$13
$38
$76
| Aspect | Full Time Itil Process Analyst | Service Desk Analyst |
|---|---|---|
| Primary Role | Design, improve, and manage ITIL processes to ensure service quality | Provide technical support and resolve end-user issues |
| Certifications | ITIL Foundation or higher, relevant IT certifications | ITIL Foundation often preferred, basic certifications |
| Work Environment | Collaborative, process-driven, strategic focus | Helpdesk, support center, customer service |
| Responsibilities | Process analysis, improvement, documentation | Issue troubleshooting, ticket resolution |
While both roles involve IT service management, the Full Time Itil Process Analyst focuses on optimizing ITIL processes to improve service delivery, whereas the Service Desk Analyst handles direct end-user support and issue resolution. The analyst role requires more strategic process knowledge and certifications, while the service desk role emphasizes customer service and technical troubleshooting.

Full-time
Posted 12 days ago