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Full Time Itil Process Analyst Jobs (NOW HIRING)

We're hiring an ITIL Process Engineer to design, implement, and continuously improve enterprise ... Define KPIs and SLAs, perform trend and root cause analysis, and lead continual service improvement ...

Business Process Analyst - I

Harmonsburg, PA ยท Remote

$56.90K - $76.50K/yr

... full-time, Business Analyst resource for a period of 12 months in support of a variety of ... Required ITIL / ITSM practices and methodologies. Required Proficient in the Microsoft Office 365 ...

Senior ITIL SME

Fort George G Meade, MD ยท On-site

$111.40K - $143.70K/yr

Active Secret Clearance Job Type: Full-Time PD Inc International is seeking an experienced and ... framework, process improvement, and statistics analysis. * Three + years of relevant/recent ...

Job Title- Process Analyst Project Location - Quincy/Boston, MA onsite Duration- Fulltime Visa- USC/ GC Who we are looking for Client seeks to recruit a Technology Process Assurance Assistant Vice ...

IT Process Analyst

Ashburn, VA ยท On-site

$62.40K - $83.90K/yr

... to Work." IT Process Analyst (Financial Services) We are seeking a detail-oriented IT Process ... ITIL Foundation certification. * Data Governance: Basic understanding of metadata standards or data ...

$56.40K - $75.90K/yr

... ITIL / ITSM practices and methodologies.

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Full Time Itil Process Analyst information

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How much do full time itil process analyst jobs pay per hour?

As of May 31, 2026, the average hourly pay for full time itil process analyst in the United States is $38.84, according to ZipRecruiter salary data. Most workers in this role earn between $28.37 and $45.67 per hour, depending on experience, location, and employer.

What is the difference between Full Time Itil Process Analyst vs Service Desk Analyst?

AspectFull Time Itil Process AnalystService Desk Analyst
Primary RoleDesign, improve, and manage ITIL processes to ensure service qualityProvide technical support and resolve end-user issues
CertificationsITIL Foundation or higher, relevant IT certificationsITIL Foundation often preferred, basic certifications
Work EnvironmentCollaborative, process-driven, strategic focusHelpdesk, support center, customer service
ResponsibilitiesProcess analysis, improvement, documentationIssue troubleshooting, ticket resolution

While both roles involve IT service management, the Full Time Itil Process Analyst focuses on optimizing ITIL processes to improve service delivery, whereas the Service Desk Analyst handles direct end-user support and issue resolution. The analyst role requires more strategic process knowledge and certifications, while the service desk role emphasizes customer service and technical troubleshooting.

More about Full Time Itil Process Analyst jobs
What are the most commonly searched types of Itil Process Analyst jobs? The most popular types of Itil Process Analyst jobs are:
What job categories do people searching Full Time Itil Process Analyst jobs look for? The top searched job categories for Full Time Itil Process Analyst jobs are:
Infographic showing various Full Time Itil Process Analyst job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Contract. Highlights an 29% Hybrid, and 71% Remote job distribution, with an average salary of $80,791 per year, or $38.8 per hour.

Full-time

Posted 12 days ago


Job description

Greetings from Rootshell
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Global Process Analyst Role for one of our direct client.
Role: Global Process Analyst
Location :- Dallas,TX (Remote)
Duration: Long term
  • 6 - 8 Year of overall experience in ITSM practice in managing various ITIL process roles.
  • 3 - 4 Year of Experience in ITSM practice in managing ITIL processes like Governance, IM, CM, PM Etc.
  • Should have excellent process understanding.
  • Experienced in Process designing, process mapping in at least 2 ITSM Engagements.
  • Should be practitioner in the area, focused on core IT Service Management / ITIL functions.
  • ITIL V3 Expert/ ITIL 2011 Intermediate Certified.

Thanks & Regards,
HimaBindu
Rootshell inc
himabindu@rootshellinc.com
https://www.linkedin.com/in/hima-bindu-60818116b/