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Full Time Itil Process Analyst Jobs (NOW HIRING)

Minimal, as required Schedule: Full-Time 1491807 Who We're Looking For We are seeking a highly organized, self-directed, and detail-oriented Business Process Analyst to support multiple divisions ...

The Process Analyst focuses on evaluating, documenting, and improving the operational processes ... ITIL 4 Foundation certification or equivalent. * Experience facilitating process workshops or ...

Business Process Analyst

Manhattan, NY · On-site

$90K - $100K/yr

As a Business Process Analyst, you will play a key and collaborative role in the delivery of ... Bachelor's degree or equivalent experience * 2+ years of full-time experience or demonstrated ...

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Full Time Itil Process Analyst information

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How much do full time itil process analyst jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for full time itil process analyst in the United States is $38.84, according to ZipRecruiter salary data. Most workers in this role earn between $28.37 and $45.67 per hour, depending on experience, location, and employer.

What is the difference between Full Time Itil Process Analyst vs Service Desk Analyst?

AspectFull Time Itil Process AnalystService Desk Analyst
Primary RoleDesign, improve, and manage ITIL processes to ensure service qualityProvide technical support and resolve end-user issues
CertificationsITIL Foundation or higher, relevant IT certificationsITIL Foundation often preferred, basic certifications
Work EnvironmentCollaborative, process-driven, strategic focusHelpdesk, support center, customer service
ResponsibilitiesProcess analysis, improvement, documentationIssue troubleshooting, ticket resolution

While both roles involve IT service management, the Full Time Itil Process Analyst focuses on optimizing ITIL processes to improve service delivery, whereas the Service Desk Analyst handles direct end-user support and issue resolution. The analyst role requires more strategic process knowledge and certifications, while the service desk role emphasizes customer service and technical troubleshooting.

More about Full Time Itil Process Analyst jobs
What are the most commonly searched types of Itil Process Analyst jobs? The most popular types of Itil Process Analyst jobs are:
What job categories do people searching Full Time Itil Process Analyst jobs look for? The top searched job categories for Full Time Itil Process Analyst jobs are:
Infographic showing various Full Time Itil Process Analyst job openings in the United States as of June 2026, with employment types broken down into 2% Full Time, 76% Part Time, 4% Temporary, 16% Contract, and 2% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $80,791 per year, or $38.8 per hour.
Business Process Analyst

$63K - $85K/yr

Full-time

Posted 10 days ago


Job description

Business Process Analyst

Location: National Capital Region (Hybrid)
Clearance: Secret or higher

Job Type: Full-Time

Overview

The Business Process Analyst will evaluate and improve workflows, systems, and processes supporting mission operations.

Responsibilities

  • Analyze and improve business processes and workflows
  • Develop and document SOPs and process improvements
  • Support system integration and process optimization
  • Provide recommendations to leadership

Qualifications

  • Experience in business or process analysis
  • Strong problem-solving and analytical skills
  • Experience documenting workflows and procedures
  • Familiarity with government systems preferred

*Position contingent on contract win.

Summit is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. VEVRAA Federal Contractor. Summit gives preference to protected veterans. Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit is an at-will organization.