ZipRecruiter

Log In

2

Full Time Itil Process Analyst Jobs (NOW HIRING)

Qualcomm

Business Process Analyst

San Diego, CA · On-site

$64K - $87K/yr

... analysis, process automation, and reporting to drive innovation across IP operations ... full-time onsite position. • MBA • Experience with Salesforce, JIRA, and AI tools • ...

Qualcomm

Business Process Analyst

San Diego, CA · On-site

$64K - $87K/yr

Operations Group, Operations Group > Business Process Analysis General Summary: Qualcomm is an ... full-time onsite position. • MBA • Experience with Salesforce, JIRA, and AI tools • ...

OOCL USA Inc

Business Process Analyst

Manhattan, NY · On-site

$81K - $85K/yr

We call our open role Business Process Analyst, you may call it simply, Business Analyst, EDI ...  All full-time employees enjoy these outstanding benefits, while in a safe, friendly, clean ...

Pivotal Solutions

Business Process Analyst

Hattiesburg, MS · On-site

$51K - $68K/yr

This is a permanent, full-time position based in Hattiesburg, MS. In this role you will interact ... Perform process flow and data flow gap analyses to determine opportunities to enhance * Effectively ...

Booz Allen Hamilton

Business Process Analyst

Washington, DC

$69K - $92K/yr

Business Process Analyst The Opportunity : When an organization has multiple moving parts in its ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Goflory

Business Process Analyst

Salida, CA · On-site

$79K - $103K/yr

Shift Days Full-Time/Part-Time Full-Time Location Flory Industries Description JOB SUMMARY The Business Process Analyst defines, documents, assesses, and analyses the organization's processes and ...

Altorel LLC

Business Process Analyst

Boston, MA · On-site

$66K - $89K/yr

... : Full Time Location : Boston, MA looking for an Analyst from health Insurance Claims Processing ... background. The role is part of Strategic Operations team that is driving strategic initiatives ...

Altorel LLC

Business Process Analyst

Boston, MA · On-site

$66K - $89K/yr

... : Full Time Location : Boston, MA looking for an Analyst from health Insurance Claims Processing ... background. The role is part of Strategic Operations team that is driving strategic initiatives ...

Sentinel

Business Process Analyst

Tucson, AZ

$58K - $78K/yr

Sentinel is looking for a Business Process Analyst our client. This person would be responsible for ... This is a 3 month contract with the potential to convert to full time working fully onsite at our ...

next page

Showing results 1-20

All JobsFull Time Itil Process Analyst Jobs

Full Time Itil Process Analyst information

See salary details

$13

$38

$76

How much do full time itil process analyst jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for full time itil process analyst in the United States is $38.84, according to ZipRecruiter salary data. Most workers in this role earn between $28.37 and $45.67 per hour, depending on experience, location, and employer.

What is the difference between Full Time Itil Process Analyst vs Service Desk Analyst?

AspectFull Time Itil Process AnalystService Desk Analyst
Primary RoleDesign, improve, and manage ITIL processes to ensure service qualityProvide technical support and resolve end-user issues
CertificationsITIL Foundation or higher, relevant IT certificationsITIL Foundation often preferred, basic certifications
Work EnvironmentCollaborative, process-driven, strategic focusHelpdesk, support center, customer service
ResponsibilitiesProcess analysis, improvement, documentationIssue troubleshooting, ticket resolution

While both roles involve IT service management, the Full Time Itil Process Analyst focuses on optimizing ITIL processes to improve service delivery, whereas the Service Desk Analyst handles direct end-user support and issue resolution. The analyst role requires more strategic process knowledge and certifications, while the service desk role emphasizes customer service and technical troubleshooting.

More about Full Time Itil Process Analyst jobs
What are the most commonly searched types of Itil Process Analyst jobs? The most popular types of Itil Process Analyst jobs are:
What job categories do people searching Full Time Itil Process Analyst jobs look for? The top searched job categories for Full Time Itil Process Analyst jobs are:
Full Time Itil Process Analyst jobs near you
Infographic showing various Full Time Itil Process Analyst job openings in the United States as of June 2026, with employment types broken down into 2% Full Time, 76% Part Time, 4% Temporary, 16% Contract, and 2% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $80,791 per year, or $38.8 per hour.

Wastewater Process Analyst

City of Caldwell, ID

Caldwell, ID • On-site

$30.93 - $34.98/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Salary: $30.93 - $34.98 Hourly
Location : WWTP 208 Johnson Ln Caldwell ID 83605, ID
Job Type: Full-Time
Job Number: 202400252
Department: Wastewater
Division: Wastewater Treatment Plant
Opening Date: 06/18/2026
Closing Date: 7/12/2026 11:59 PM Mountain
Description
The City of Caldwell Wastewater Treatment Plant is looking for a Wastewater Process Analyst to join their team. This is a senior, advanced-level technical position responsible for plant-wide process analysis, monitoring, optimization, and data analysis and management. The work is performed under the direct supervision of the plant superintendents. This position may act as project or functional lead over operators, laboratory personnel, and other staff and will require periodic travel in the field to collect waste and water samples. The principal duties of this class are performed both indoors and outdoors in all weather conditions; and has daily exposure to hazardous elements, such as methane, hydrogen sulfide, chlorine gases, sodium bisulfate, acids, wastes, raw sewage, and other chemicals.
Responsibilities
  • Performs advanced process monitoring, data analysis, and optimization of wastewater and solids treatment processes.
  • Monitors key process indicators and plant performance to ensure NPDES compliance and reliable operation.
  • Evaluates treatment processes and recommends control strategies and operational changes to improve efficiency and capacity.
  • Develops and maintains process control plans, standard operation procedures (SOP), and profiles for critical processes.
  • Plans and conducts bench, pilot, and full-scale process studies to evaluate treatment strategies, technologies, and products.
  • Analyzes study data and prepares concise technical reports and recommendations.
  • Coordinates with vendors, consultants, and engineering staff on evaluation of equipment, chemicals, and process technologies.
  • Uses quality assurance and control measures within data systems to collect, validate, and analyze process and compliance data.
  • Develops and maintains process models, dashboards, and visual tools for tracking performance and trends.
  • Prepares internal and regulatory support reports and technical summaries for management and other stakeholders.
  • Monitors solids handling processes and recommends strategies to improve stability, gas production, dewatering, and biosolids quality.
  • Organizes and evaluates chemical addition systems to optimize effectiveness and cost.
  • Oversees nutrient and resource recovery processes to maximize beneficial use while maintaining regulatory compliance.
  • Provides technical support to operations, lab, maintenance, and engineering staff on process control issues.
  • Mentors and trains staff in process fundamentals, data interpretation, and use of process tools.
  • Coordinates special sampling, process investigations, and project-related activities, and communicate results clearly to diverse audiences; may work in the lab to perform additional sampling.
  • Follows and promotes safe work practices related to plant operations and process activities.
  • Participates in safety programs and assists with updates to process-related procedures.
  • Assists with response to process upsets and emergencies, including after-hours, weekends, and holidays as needed
  • Performs operator duties when required to support plant operations and performs other duties as assigned.
  • Consistently keeps supervisor and relevant team members informed about work progress, current and potential issues, and proactively suggests new or improved solutions to address challenges.
  • Attends approved meetings, conferences, workshops, training sessions, and remains current on the principles, practices, and developments in assigned work areas.
  • Responds to questions and comments in a courteous and timely manner.
  • Communicates and coordinates regularly with others to maximize the effectiveness and efficiency of interdepartmental operations and activities.
  • Respects the opinions of others and maintains a positive and professional working relationship with colleagues, supervisors, and stakeholders.
  • Adapts to changes in work assignments and methods promptly and efficiently.
  • Performs other duties as assigned.

Minimum Qualifications
Education, Training, and/or Experience Required:
  • High school diploma or equivalent; and
  • Additional coursework, certification, or training in wastewater treatment, environmental science, chemistry, biology, microbiology, process engineering, or a closely related field.
  • Five years experience in industrial or municipal wastewater operations analysis and process control performing laboratory analysis on wastewater samples for either process control or NPDES; or engineering experience in the construction, design, or operations of a wastewater treatment facility.
  • Any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
Licenses, Certifications and Other Requirements:
  • Possession of a valid driver's license.
  • Level III Wastewater Treatment Operator license issued by the Idaho Division of Occupational and Professional Licenses (IDOPL).
  • Successful completion of pre-employment background check, physical, and drug testing to include prescription medications.
  • Must be able to work varying hours, weekends, and holidays.
Preferred Qualifications:
  • Wastewater Treatment Operator Class IV license.
  • Advanced degree in wastewater treatment engineering, technology, environmental engineering, chemistry, biology, microbiology, environmental science, process engineering, or a closely related field.
  • Seven years of experience in the operation, maintenance, and process control of a large wastewater facility or equivalent environment.
  • Three years experience providing lead or supervisory direction over operators, laboratory, or technical staff.
  • Experience interpreting and complying with federal, state, and local regulations and NPDES permits, including preparation or review of related reports and documentation.
  • Experience with advance process control systems, SCADA, and data analytics tools.

The City of Caldwell offers a complete benefits package to full-time (30 or more hours per week) employees including health care, dental, vision, PERSI retirement, 401k with City match, deferred compensation plan, Employee Assistance Program (EAP), flexible spending accounts, life insurance, disability, holidays, and Paid Time Off (PTO).
The City is a qualifying employer for the Federal Student Loan Forgiveness Program.
01
I obtain a High School diploma or equivalent.
  • Yes
  • No

02
I have five years of experience in industrial or municipal wastewater operations analysis and process control performing laboratory analysis on wastewater samples for either process control or NPDES; or engineering experience in the construction, design, or operations of a wastewater treatment facility.
  • Yes
  • No

03
I am in possession of a valid driver's license.
  • Yes
  • No

04
I obtain a level III Wastewater Treatment Operator license issued by the Idaho Division of Occupational and Professional Licenses (IDOPL).
  • Yes
  • No

05
I can work varying hours, weekends, and holidays.
  • Yes
  • No

06
i can successful complete a pre-employment background check, physical, and drug testing to include prescription medications.
  • Yes
  • No

Required Question

Apply