Practical experience with agile methodologies/tools , ITIL process implementation, Driving/working ... Analytical and Communication skills * Planning and Co-ordination skills * Experience with project ...
Practical experience with agile methodologies/tools , ITIL process implementation, Driving/working ... Analytical and Communication skills * Planning and Co-ordination skills * Experience with project ...
U ser Experience Process Analyst | About You As a User Experience Process Analyst, you are ... Employment Type: FULL_TIME
U ser Experience Process Analyst | About You As a User Experience Process Analyst, you are ... Employment Type: FULL_TIME
Business Process Analyst
Manhattan, NY · On-site
$90K - $100K/yr
As a Business Process Analyst, you will play a key and collaborative role in the delivery of ... Bachelor's degree or equivalent experience * 2+ years of full-time experience or demonstrated ...
Quick apply
Business Process Analyst
Manhattan, NY · On-site
$90K - $100K/yr
As a Business Process Analyst, you will play a key and collaborative role in the delivery of ... Bachelor's degree or equivalent experience * 2+ years of full-time experience or demonstrated ...
ServiceNow Business Process Analyst
Colorado Springs, CO · On-site +1
$80K - $120K/yr
Bus Proc Analyst Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... Strong knowledge of government or defense mission systems and their alignment with ITIL-based ...
ServiceNow Business Process Analyst
Colorado Springs, CO · On-site +1
$80K - $120K/yr
Bus Proc Analyst Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... Strong knowledge of government or defense mission systems and their alignment with ITIL-based ...
Business Process Analyst
$63.70K - $85.70K/yr
Certified Business Process Analyst (CBAP) or other acceptable certification, Employment Type: full-time
Business Process Analyst
$63.70K - $85.70K/yr
Certified Business Process Analyst (CBAP) or other acceptable certification, Employment Type: full-time
DWM Business Process Analyst I (DWM Information Systems)
Atlanta, GA · Hybrid
$58.98K - $78.74K/yr
The Business Process Analyst serves within the Office of Atlanta Information Management at the City ... This role operates within an ITIL and PMI-aligned governance framework and collaborates closely ...
DWM Business Process Analyst I (DWM Information Systems)
Atlanta, GA · Hybrid
$58.98K - $78.74K/yr
The Business Process Analyst serves within the Office of Atlanta Information Management at the City ... This role operates within an ITIL and PMI-aligned governance framework and collaborates closely ...
DWM Business Process Analyst I (DWM Information Systems)
Atlanta, GA · Hybrid
$58.98K - $78.74K/yr
The Business Process Analyst serves within the Office of Atlanta Information Management at the City ... This role operates within an ITIL and PMI-aligned governance framework and collaborates closely ...
DWM Business Process Analyst I (DWM Information Systems)
Atlanta, GA · Hybrid
$58.98K - $78.74K/yr
The Business Process Analyst serves within the Office of Atlanta Information Management at the City ... This role operates within an ITIL and PMI-aligned governance framework and collaborates closely ...
Lead Process Analyst
Oklahoma City, OK · On-site
$89.51K - $138.37K/yr
The Air Force Civilian Service (AFCS) is looking for a Full-Time LEAD PROCESS ANALYST (NH-0301-03) to work at Air Force Materiel Command (AFMC) in the Oklahoma City Air Logistics Complex (OC-ALC) at ...
Lead Process Analyst
Oklahoma City, OK · On-site
$89.51K - $138.37K/yr
The Air Force Civilian Service (AFCS) is looking for a Full-Time LEAD PROCESS ANALYST (NH-0301-03) to work at Air Force Materiel Command (AFMC) in the Oklahoma City Air Logistics Complex (OC-ALC) at ...
Technical Process Analyst
Dayton, OH · On-site
$63.30K - $129.70K/yr
Information Technology Time Type: Full time Minimum Clearance Required to Start: NACI Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: We are ...
Technical Process Analyst
Dayton, OH · On-site
$63.30K - $129.70K/yr
Information Technology Time Type: Full time Minimum Clearance Required to Start: NACI Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: We are ...
Business Process Analyst
Hattiesburg, MS · On-site
This is a permanent, full-time position based in Hattiesburg, MS. In this role you will interact ... Perform process flow and data flow gap analyses to determine opportunities to enhance * Effectively ...
Business Process Analyst
Hattiesburg, MS · On-site
This is a permanent, full-time position based in Hattiesburg, MS. In this role you will interact ... Perform process flow and data flow gap analyses to determine opportunities to enhance * Effectively ...
Business Process Analyst
$66.30K - $89.10K/yr
... : Full Time Location : Boston, MA looking for an Analyst from health Insurance Claims Processing ... background. The role is part of Strategic Operations team that is driving strategic initiatives ...
Business Process Analyst
$66.30K - $89.10K/yr
... : Full Time Location : Boston, MA looking for an Analyst from health Insurance Claims Processing ... background. The role is part of Strategic Operations team that is driving strategic initiatives ...
... ITIL processes * Be a key member of an overall engagement team focused on delivering customer ... Experience in analyzing and recommending ITSM strategies based on business priorities * Excellent ...
... ITIL processes * Be a key member of an overall engagement team focused on delivering customer ... Experience in analyzing and recommending ITSM strategies based on business priorities * Excellent ...
... ITIL processes * Be a key member of an overall engagement team focused on delivering customer ... Experience in analyzing and recommending ITSM strategies based on business priorities * Excellent ...
... ITIL processes * Be a key member of an overall engagement team focused on delivering customer ... Experience in analyzing and recommending ITSM strategies based on business priorities * Excellent ...
... ITIL processes * Be a key member of an overall engagement team focused on delivering customer ... Experience in analyzing and recommending ITSM strategies based on business priorities * Excellent ...
Quick apply
... ITIL processes * Be a key member of an overall engagement team focused on delivering customer ... Experience in analyzing and recommending ITSM strategies based on business priorities * Excellent ...
Business Process Analyst
Greenville, SC · On-site
$57.40K - $77.10K/yr
Overview United Community is seeking a Business Process Analyst to play a strategic and operational ... Employment Type: FULL_TIME
Business Process Analyst
Greenville, SC · On-site
$57.40K - $77.10K/yr
Overview United Community is seeking a Business Process Analyst to play a strategic and operational ... Employment Type: FULL_TIME
Business Process Analyst
Boston, MA · On-site
$66.30K - $89.10K/yr
... : Full Time Location : Boston, MA looking for an Analyst from health Insurance Claims Processing ... background. The role is part of Strategic Operations team that is driving strategic initiatives ...
Business Process Analyst
Boston, MA · On-site
$66.30K - $89.10K/yr
... : Full Time Location : Boston, MA looking for an Analyst from health Insurance Claims Processing ... background. The role is part of Strategic Operations team that is driving strategic initiatives ...
Business Process Analyst
Rosemead, CA · On-site
$74K - $82K/yr
Cathay Bank offers its full-time employees a competitive benefits package which is a significant ... process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey ...
Business Process Analyst
Rosemead, CA · On-site
$74K - $82K/yr
Cathay Bank offers its full-time employees a competitive benefits package which is a significant ... process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey ...
ServiceNow Business Process Analyst
Colorado Springs, CO · On-site
$57.30K - $77K/yr
SAIC is seeking a ServiceNow Technical Business Analyst to join our NORAD/NORTHCOM Enterprise IT ... Strong knowledge of government or defense mission systems and their alignment with ITIL-based ...
ServiceNow Business Process Analyst
Colorado Springs, CO · On-site
$57.30K - $77K/yr
SAIC is seeking a ServiceNow Technical Business Analyst to join our NORAD/NORTHCOM Enterprise IT ... Strong knowledge of government or defense mission systems and their alignment with ITIL-based ...
Business Process Analyst
$57.40K - $77.10K/yr
United Community is seeking a Business Process Analyst to play a strategic and operational role in ... This is a full-time, non-remote position FLSA Status: Exempt Ready to take your career to the next ...
Business Process Analyst
$57.40K - $77.10K/yr
United Community is seeking a Business Process Analyst to play a strategic and operational role in ... This is a full-time, non-remote position FLSA Status: Exempt Ready to take your career to the next ...
Business Process Analyst
$58.40K - $78.50K/yr
Sentinel is looking for a Business Process Analyst our client. This person would be responsible for ... This is a 3 month contract with the potential to convert to full time working fully onsite at our ...
Business Process Analyst
$58.40K - $78.50K/yr
Sentinel is looking for a Business Process Analyst our client. This person would be responsible for ... This is a 3 month contract with the potential to convert to full time working fully onsite at our ...
Full Time Itil Process Analyst information
See salary details
$13.70 - $19.38
10% of jobs
$19.38 - $25.07
7% of jobs
$27.57 is the 25th percentile. Wages below this are outliers.
$25.07 - $30.75
18% of jobs
The median wage is $34.93 / hr.
$30.75 - $36.43
20% of jobs
$36.43 - $42.11
16% of jobs
$43.53 is the 75th percentile. Wages above this are outliers.
$42.11 - $47.79
15% of jobs
$47.79 - $53.47
9% of jobs
$53.47 - $59.16
2% of jobs
$59.16 - $64.84
2% of jobs
$64.84 - $70.52
1% of jobs
$70.52 - $76.20
0% of jobs
$13
$38
$76
How much do full time itil process analyst jobs pay per hour?
What is the difference between Full Time Itil Process Analyst vs Service Desk Analyst?
| Aspect | Full Time Itil Process Analyst | Service Desk Analyst |
|---|---|---|
| Primary Role | Design, improve, and manage ITIL processes to ensure service quality | Provide technical support and resolve end-user issues |
| Certifications | ITIL Foundation or higher, relevant IT certifications | ITIL Foundation often preferred, basic certifications |
| Work Environment | Collaborative, process-driven, strategic focus | Helpdesk, support center, customer service |
| Responsibilities | Process analysis, improvement, documentation | Issue troubleshooting, ticket resolution |
While both roles involve IT service management, the Full Time Itil Process Analyst focuses on optimizing ITIL processes to improve service delivery, whereas the Service Desk Analyst handles direct end-user support and issue resolution. The analyst role requires more strategic process knowledge and certifications, while the service desk role emphasizes customer service and technical troubleshooting.

Full-time
Posted 14 days ago
Job description
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
- Knowledge of COBIT, ISO 2000, or CMMI
- Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
- At least 3 years of experience with Service Now or BMC Remedy or other ITSM tools as an advanced user
- Knowledge of the ITIL v3 service life cycle and ITSM best practices
- Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects
- Knowledge of technology metrics, scorecard implementation, and project management best practices
- ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like Service Now, Remedy
- Analytical and Communication skills
- Planning and Co-ordination skills
- Experience with project management
- Experience and desire to work in a management consulting environment that requires
Basic Qualifications :-
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Note:-
- This is a Full-Time Permanent job opportunity for you.
- Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
- No OPT-EAD & H1B Consultants please.
- Please mention your Visa Status in your email or resume.
About Sonsoft
Sourced by ZipRecruiter
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Alpharetta, GA, US
Year founded
2007