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It Support Services Jobs (NOW HIRING)

American Technology Consulting

IT Support

Mechanicsburg, PA · On-site

$20.50 - $28/hr

This position serves as an Information Technology (IT) and Field Services Section Support Analyst responsible for 2nd level support in troubleshooting and resolving hardware and software issues for ...

United Ag & Turf NE, LLC

IT Support

Springfield, VT · On-site

$21.50 - $29.75/hr

We service customers in a variety of industries such as commercial, construction, agricultural, as ... This candidate is responsible for supporting all information technology needs across the ...

Trulieve

IT Support Tech

Tallahassee, FL · On-site

$19.50 - $26.50/hr

Deliver exceptional customer service and technical support to internal employees. * Provide on-site and remote IT support for locations nationwide. * Respond promptly to support requests via phone ...

Swoon Staffing

IT Support Tech

Wilmington, DE · On-site

$24/hr

IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only ... Assisting the Service Desk by actively taking and resolving intake calls * Collaborating with your ...

FiscalNote

IT Support Lead

$80K - $95K/yr

This role provides direct leadership and coaching to two IT Support Engineers, ensuring effective ticket resolution, excellent customer service, and strong process adherence. While remaining a senior ...

FiscalNote

IT Support Lead

Charleston, WV · Remote

$80K - $95K/yr

This role provides direct leadership and coaching to two IT Support Engineers, ensuring effective ticket resolution, excellent customer service, and strong process adherence. While remaining a senior ...

Leidos

IT Support Technician

Washington, DC

$24.25 - $33.50/hr

The IT Support Technician-_2 provides second-level end-user support for SEC personnel, resolving ... This role supports service delivery objectives by restoring service quickly, maintaining accurate ...

Base8

IT Support Specialist

Studio City, CA

Information Technology Job Summary The IT Support Specialistis responsible forproviding ... Ensure excellent customer service and communication throughout the support process * Coordinate ...

InfoPeople Corp

IT Support Lead

Framingham, MA

$22.25 - $30.50/hr

This role will require strong technical support skills, experience with IT Service Management, and the ability to effectively communicate with non-technical clinical staff. Responsibilities: * Act as ...

ACI Infotech

IT Support Manager

Atlanta, GA · On-site

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...

Allstar

IT Support Specialist

Gaylord, MN

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55 ... Service Desk Analysts * Help Desk Technicians * MSP Support Technicians * Technical Support ...

GA Telesis, LLC

IT Support Specialist

Miami, FL · On-site

Reporting to the Director of Information Technology, our IT Helpdesk team is seeking an IT Support ... Support service personnel in installation of hardware and peripheral components (monitors ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

Bremen, IN

$65K - $75K/yr

IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal ...

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It Support Services information

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$11

$18

$26

How much do it support services jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for it support services in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

Is there any It 2?

In IT support services, an IT 2 role typically refers to a second-level support technician responsible for resolving more complex technical issues beyond first-level support. The position often requires relevant certifications, such as CompTIA A+ or Network+, and experience with troubleshooting hardware, software, and network problems. Career progression may lead to higher-level support or specialized IT roles.

What is the full meaning of It?

In the context of IT Support Services, 'IT' stands for Information Technology, which involves managing computer systems, networks, and software to support organizational operations. IT support professionals troubleshoot hardware and software issues, often using tools like remote access and diagnostic software, and may pursue certifications such as CompTIA A+ or Network+.

What are the key skills and qualifications needed to thrive as an IT Support Services professional, and why are they important?

To thrive in IT Support Services, you need a solid understanding of computer systems, troubleshooting, networking, and a relevant degree or certification like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These skills ensure rapid resolution of technical issues, minimize downtime, and provide a positive user experience.

What is the difference between It Support Services vs Help Desk Technician?

AspectIt Support ServicesHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
Work EnvironmentCorporate, enterprise, or managed service providersHelp desk, call centers, or internal support teams
Job ResponsibilitiesNetwork management, hardware/software troubleshooting, system maintenanceFirst-level support, issue logging, basic troubleshooting
Industry UsageIT service providers, large organizationsCustomer support, internal IT teams

It Support Services and Help Desk Technicians both provide technical assistance, but It Support Services typically involve broader responsibilities like network management and system maintenance, often in enterprise environments. Help Desk Technicians focus on initial support and troubleshooting, usually in customer-facing or internal support roles. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are IT Support Services?

IT Support Services refer to the assistance provided to individuals or organizations to maintain, troubleshoot, and optimize their computer systems, networks, and related technology. This includes helping users resolve technical issues, setting up hardware or software, managing network security, and providing guidance on best technology practices. IT support can be delivered in person, remotely, or via phone, and is essential for ensuring that technology runs smoothly and efficiently in any business environment.

What are some common challenges IT Support Services professionals face when assisting users, and how can they effectively address them?

IT Support Services professionals often encounter challenges such as troubleshooting complex technical issues, managing varying levels of user technical knowledge, and balancing multiple support requests simultaneously. Effective communication skills and patience are crucial for translating technical solutions into clear, user-friendly instructions. Staying up-to-date with the latest technologies and maintaining strong organizational skills can also help IT support staff efficiently resolve issues and provide excellent service. Collaborating closely with other IT departments and documenting solutions for recurring problems further enhances team effectiveness.

What is scarier, It 1990 or It 2017?

As an IT support services professional, the comparison between 'It' 1990 and 2017 is not relevant to the role. However, in technology, older systems like those from 1990 can pose security risks due to outdated software, while newer systems like those from 2017 may require updated skills and certifications to manage effectively.

Is there an It 3 coming out?

There is no widely recognized 'IT 3' release related to IT Support Services. If you are referring to a specific certification, product, or software version, it is best to check official vendor announcements or industry updates for the most accurate information.
More about It Support Services jobs
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It Support Services jobs near you
Infographic showing various It Support Services job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

IT Support

American Technology Consulting

Mechanicsburg, PA • On-site

$20.50 - $28/hr

Contractor

Posted 10 days ago

Job description

Description
Main tasks will be familiarizing with CI Inbox/Support; participate in trips for CI projects; organizing network swaps for CI; working on standalone Win 10 general upgrades; working to implement Opti-Text for the garment shops.
Position Purpose:
This position serves as an Information Technology (IT) and Field Services Section Support Analyst responsible for 2nd level support in troubleshooting and resolving hardware and software issues for Correctional Industries (CI). This is not remote work and is 100% onsite.
Description of Duties:
Troubleshoots, diagnoses, and resolves hardware, software, network and inter-connectivity issues. Contracts technical staff or arranges for vendor service when necessary, and follows up to ensure work is completed appropriately. Services printers. Restores data to file servers and workstations and re-configurements for the Local Area Network (LAN). Coordinates networking, distributed systems, and data communications by selecting and allocating proper hardware, and programming applications. Participates in network setups, including all hardware and software necessary for network operation and functionality.
Acquires, installs, and maintains hardware and software. Installs network hardware, software and components according to installation standards to ensure operability. Obtains approvals and supervisory clearance to install SAP, SCSC, E-mail, Internet, mainframe, etc. Installs newly revised software, such as operating systems, utilities, Internet, SAP, E-mail, etc. and other network software; enters commands and observes system functions to verify correct system operation. Modifies and manipulates group policy. Installs, terminates, tests, and maintains all types of cables and wiring found in a networked environment. Transfers user files and programs as needed or when an upgrade is performed.
Reviews and recommends hardware and software purchases and system integration/installation. Works with users to determine needs and specify IT requirements. Assesses capabilities of current computer resources for migration to a new computing environment by performing interoperability tests on operating system, network, and application software. Provides definitions, testing, and documentation; and coordinates the purchase of hardware and software needed. Prepares work statements for contractual support, and utilizes departmental standards and policies in the procurement of IT related equipment and services.
Participates in the review, evaluation, and reporting of the capabilities and limitations of industry technologies relative to the open systems environment. These include, analyzing security services and directory services. Develops and/or contributes in the development of information technology systems by testing and evaluating beta products and applications associated with institutional and agency applications.
Performs and annual Bureau wide inventory of all DOC maintained computer equipment, software and peripherals. Ensures the system is updated to reflect new equipment and equipment location changes.
Conducts formal and informal information technology training for users and provides training on use of hardware systems and software applications. Participates in the development of training materials, manuals, bulletins, and other user aids. When an employee receives new hardware and/or software more detailed training sessions are provided to assure ease of use.
Performs related work as required.

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