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It Support Services Jobs (NOW HIRING)

mcw

IT Support Tech

Orlando, FL · On-site

$20 - $27.50/hr

The IT Support Technician provides comprehensive technical support across the organization ... Resolve a broad range of hardware and software issues via the service desk. * Independently ...

KMRG LLC

IT Support Specialist

Syracuse, NY · On-site

$70K - $80K/yr

Title: IT Support Specialist Location: Syracuse, NY Schedule: Full-time, onsite Monday-Friday Salary: $70,000-$80,000, commensurate with experience KMRG, LLC (KMRG) is a federal services company that ...

TriLink BioTechnologies

IT Support II

San Diego, CA · On-site

$36 - $40/hr

We are global leaders in providing products and services within the fields of nucleic acid ... IT Support II. The IT Support II provides technical support for computer systems, hardware ...

Rho Technologies

IT Support Lead

New York, NY · On-site

$90K - $130K/yr

  • Medical

  • PTO

Build and document IT processes, runbooks, and self-service resources that scale as Rho grows ... Qualifications * 5+ years of IT support or IT operations experience, ideally in a fast-paced, high ...

Bellwether Technology

IT Support Specialist

New Orleans, LA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Opportunity Bellwether Technology is an established IT Managed Service Provider located in the ... We deliver strategic IT support that helps our clients operate efficiently and grow with confidence.

The Aleut Corporation

IT Support Specialist

Anchorage, AK · On-site

$26.57 - $34.54/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT SUPPORT SPECIALIST Reports to: IT Manager Status: Regular, Full-time, Non-Exempt Location ... The position emphasizes exceptional customer service, adherence to standardized processes, accurate ...

UnivEdge Consulting LLC

IT Support

Newport Beach, CA · On-site

$23 - $31.75/hr

* Minimum 7-10 years of desktop or IT support experience. * Minimum 5 years of direct executive ... Polished professional presence with a welcoming, service oriented‑ attitude. * Strong written and ...

Norgate Technology

IT Support Analyst

Garden City, NY · On-site

Job Summary : Norgate Technology is seeking an IT Support Analyst to join their team. The role ... Norgate Technology is an IT company that provides technology staffing services. Founded in 1993 ...

Robert Half

IT Support Manager

Madison, WI · On-site

$85K - $105K/yr

Robert Half is seeking an IT Support Manager to lead IT support and service delivery for our client in the Madison area. This role will manage a team of IT support professionals, serve as the primary ...

Digitek Software, Inc.

IT Support

Harrisburg, PA · On-site

$21.25 - $29.25/hr

Harrisburg, PA The client is seeking an experienced IT Contractor with a minimum of 2 years' experience performing technical work in information technology security and support fields. This is a ...

Contact Government Services, LLC

IT Support Specialist

Albany, NY · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform the primary IT support function by delivering high-quality customer service and maintaining clear, professional, and responsive communications with end users across all designated support ...

Brown Group

IT Support Tech

Ridgeland, MS · On-site

$18.75 - $25.50/hr

The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational. Job ...

Kforce Technology Staffing

IT Support Technician

Pittsburgh, PA · On-site

$20 - $27.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Kforce has a client that is seeking an IT Support Technician in Pittsburgh, PA. Summary: We're ... Manage and document incidents, service requests, and resolutions within the ticketing system

Contact Government Services, LLC

IT Support Specialist

Syracuse, NY · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform the primary IT support function by delivering high-quality customer service and maintaining clear, professional, and responsive communications with end users across all designated support ...

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It Support Services information

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$11

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$26

How much do it support services jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for it support services in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is IT Support Services?

IT Support Services refer to the assistance provided to individuals or organizations to maintain, troubleshoot, and optimize their computer systems, networks, and related technology. This includes helping users resolve technical issues, setting up hardware or software, managing network security, and providing guidance on best technology practices. IT support can be delivered in person, remotely, or via phone, and is essential for ensuring that technology runs smoothly and efficiently in any business environment.

What are the key skills and qualifications needed to thrive as an IT Support Services professional, and why are they important?

To thrive in IT Support Services, you need a solid understanding of computer systems, troubleshooting, networking, and a relevant degree or certification like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These skills ensure rapid resolution of technical issues, minimize downtime, and provide a positive user experience.

What are some common challenges IT Support Services professionals face when assisting users, and how can they effectively address them?

IT Support Services professionals often encounter challenges such as troubleshooting complex technical issues, managing varying levels of user technical knowledge, and balancing multiple support requests simultaneously. Effective communication skills and patience are crucial for translating technical solutions into clear, user-friendly instructions. Staying up-to-date with the latest technologies and maintaining strong organizational skills can also help IT support staff efficiently resolve issues and provide excellent service. Collaborating closely with other IT departments and documenting solutions for recurring problems further enhances team effectiveness.

What is the difference between It Support Services vs Help Desk Technician?

AspectIt Support ServicesHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
Work EnvironmentCorporate, enterprise, or managed service providersHelp desk, call centers, or internal support teams
Job ResponsibilitiesNetwork management, hardware/software troubleshooting, system maintenanceFirst-level support, issue logging, basic troubleshooting
Industry UsageIT service providers, large organizationsCustomer support, internal IT teams

It Support Services and Help Desk Technicians both provide technical assistance, but It Support Services typically involve broader responsibilities like network management and system maintenance, often in enterprise environments. Help Desk Technicians focus on initial support and troubleshooting, usually in customer-facing or internal support roles. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is IT support services still in demand?

IT support services remain in high demand as organizations continue to rely on technology, networks, and cybersecurity. Professionals in this field with skills in troubleshooting, hardware, software, and certifications like CompTIA A+ are essential for maintaining operational efficiency across various industries.

What does an IT support services job do?

An IT support services job involves assisting users with technical issues related to hardware, software, and network systems. It includes troubleshooting problems, maintaining computer systems, and providing technical guidance, often requiring knowledge of tools like ticketing systems and certifications such as CompTIA A+.

Which IT support services job is the highest paid?

The highest-paid IT support-related roles are often senior positions such as IT Manager, Network Architect, or Cybersecurity Manager, which require advanced skills, certifications, and experience. These roles typically offer higher salaries due to their increased responsibilities and expertise in areas like network infrastructure, security, and strategic planning.
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What cities are hiring for It Support Services jobs?

Cities with the most It Support Services job openings:

What states have the most It Support Services jobs?

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The top searched job categories for It Support Services jobs are:

It Support Services jobs near you
Infographic showing various It Support Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

IT Support Tech

mcw

Orlando, FL • On-site

$20 - $27.50/hr

Full-time

Posted 7 days ago

Job description

We’re currently seeking an IT Support Tech to join our team!

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by resolving hardware, software, and network issues independently and collaboratively. With increased scope and autonomy, it contributes to system deployment, infrastructure reliability, and documentation that empowers end users and junior technicians.

What You Will Do:

Technical Support & Troubleshooting: 

  • Deliver Tier 1–2 support for internal users across multiple sites.
  • Resolve a broad range of hardware and software issues via the service desk.
  • Independently diagnose and troubleshoot complex problems; escalate where necessary.
  • Foster relationships with end users through responsive communication and issue resolution.

System Configuration & Maintenance:

  • Build and configure systems including desktops, laptops, and peripheral devices.
  • Perform Installs, updates, patching, and preventative maintenance of software and IT assets per company standards.
  • Support lifecycle management of IT equipment across locations.

Network & Infrastructure Support:

  • Assist with LAN/WAN, Wi-Fi, VOIP, and connectivity troubleshooting.
  • Monitor and maintain network devices, addressing routine performance issues.
  • Contribute to infrastructure improvements and system reliability.

Documentation & Field Support:

  • Develop and update technical documentation and user guides.
  • Maintain service records in the ticketing platform.

Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.

How You Will Shine:

Education:

  • High school diploma or GED required.
  • Associate’s degree in Information Technology or a related field preferred.

Experience:

  • Minimum of 2 years of experience in IT support or a related technical role.
  • Familiarity with Microsoft Office Suite and service desk platforms.
  • Experience supporting diverse IT environments and troubleshooting hardware/software issues.
  • Licenses/Certifications (preferred):

  • CompTIA Fundamentals +/ CompTIA A + or Comparable.

Ability to Travel:

  • Up to 25%

Knowledge, Skills, & Abilities:

  • Strong desire to learn and grow in a technical environment.
  • Excellent customer service and organizational skills.
  • Effective written and verbal communication abilities.
  • Ability to multi-task and manage time efficiently.
  • Proficiency in supporting diverse networks and IT systems.
  • Willingness to travel frequently and adjust to changing schedules.

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