IT Support Analyst II
Brentwood, TN · Hybrid
We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...
Brentwood, TN · Hybrid
We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...
Brentwood, TN · Hybrid
We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...
$55K - $65K/yr
Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...
$55K - $65K/yr
Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...
Manhattan, NY · On-site
$44.34 - $50/hr
Title: IT Support Analyst II Location: Midtown Org Unit: IT Operations Work Days: Weekly Hours: 35.00 Exemption Status: Non-Exempt Salary Range: $44.34 - $50.00 *As required under NYC Human Rights ...
Manhattan, NY · On-site
$44.34 - $50/hr
Title: IT Support Analyst II Location: Midtown Org Unit: IT Operations Work Days: Weekly Hours: 35.00 Exemption Status: Non-Exempt Salary Range: $44.34 - $50.00 *As required under NYC Human Rights ...
Chandler, AZ · On-site
Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Qualifications: 2+ years of experience in IT support or related role. Strong technical skills in ...
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Chandler, AZ · On-site
Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Qualifications: 2+ years of experience in IT support or related role. Strong technical skills in ...
Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients ...
Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients ...
New York, NY · On-site
Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any ... Requirements: * 2+ years as a Support Analyst in a fast-paced office environment. * High School ...
New York, NY · On-site
Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any ... Requirements: * 2+ years as a Support Analyst in a fast-paced office environment. * High School ...
Charleston, SC · On-site
Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth ... . * 2-4 years of solid technology support experience. * Proven experience in IT support or a ...
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Charleston, SC · On-site
Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth ... . * 2-4 years of solid technology support experience. * Proven experience in IT support or a ...
Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth ... . * 2-4 years of solid technology support experience. * Proven experience in IT support or a ...
Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth ... . * 2-4 years of solid technology support experience. * Proven experience in IT support or a ...
Charleston, SC · On-site
Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth ... . * 2-4 years of solid technology support experience. * Proven experience in IT support or a ...
Charleston, SC · On-site
Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth ... . * 2-4 years of solid technology support experience. * Proven experience in IT support or a ...
South Burlington, VT · On-site
$62K - $68K/yr
Technology Support Analyst II Location: Burlington, VT Pay Rate Range: $62,400-$68,400/year ... disability, genetic information, marital status, amnesty, or status as a covered veteran in ...
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South Burlington, VT · On-site
$62K - $68K/yr
Technology Support Analyst II Location: Burlington, VT Pay Rate Range: $62,400-$68,400/year ... disability, genetic information, marital status, amnesty, or status as a covered veteran in ...
Albany, NY · On-site
$62K - $68K/yr
Role: Technology Support Analyst II Location: Albany, NY Pay Rate Range: $62,400-$68,400 / year ... disability, genetic information, marital status, amnesty, or status as a covered veteran in ...
Albany, NY · On-site
$62K - $68K/yr
Role: Technology Support Analyst II Location: Albany, NY Pay Rate Range: $62,400-$68,400 / year ... disability, genetic information, marital status, amnesty, or status as a covered veteran in ...
Mobile, AL · On-site
We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...
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Mobile, AL · On-site
We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...
Daphne, AL · On-site
We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...
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Daphne, AL · On-site
We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...
Denver, CO · On-site
$70K - $95K/yr
The IT Support Analyst will be responsible for providing Tier 1 & 2 technical support to employees, as well as maintaining and troubleshooting computer systems, networks, and hardware. This role ...
Denver, CO · On-site
$70K - $95K/yr
The IT Support Analyst will be responsible for providing Tier 1 & 2 technical support to employees, as well as maintaining and troubleshooting computer systems, networks, and hardware. This role ...
Summary The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia. This ...
Summary The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia. This ...
Cleveland, OH · On-site
Summary The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia. This ...
Cleveland, OH · On-site
Summary The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia. This ...
Plano, TX · On-site
Required Qualifications * 2+ years of experience providing IT support in a business environment or ... Ability to analyze problems, identify root causes, and implement effective solutions.
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Plano, TX · On-site
Required Qualifications * 2+ years of experience providing IT support in a business environment or ... Ability to analyze problems, identify root causes, and implement effective solutions.
Irvine, CA · On-site
$75K - $93K/yr
Overview: We are seeking a hands-on, proactive IT Support Analyst to join our team. This role ... Requirements Qualifications : * 2+ years of hands-on experience administering Microsoft 365 ...
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Irvine, CA · On-site
$75K - $93K/yr
Overview: We are seeking a hands-on, proactive IT Support Analyst to join our team. This role ... Requirements Qualifications : * 2+ years of hands-on experience administering Microsoft 365 ...
Pittsburgh, PA · On-site
Ascent Data is a leading Managed IT Service Provider seeking an IT Support Analyst to join their team. This role is an excellent opportunity for an early-career IT professional to gain hands-on ...
Pittsburgh, PA · On-site
Ascent Data is a leading Managed IT Service Provider seeking an IT Support Analyst to join their team. This role is an excellent opportunity for an early-career IT professional to gain hands-on ...
Greenville, SC · On-site
Overview Position Overview The IT Support Analyst plays a critical role, working closely with the business and across the Information Technology organization. They are responsible for providing ...
Greenville, SC · On-site
Overview Position Overview The IT Support Analyst plays a critical role, working closely with the business and across the Information Technology organization. They are responsible for providing ...
$14.90 - $18.66
9% of jobs
$22.19 is the 25th percentile. Wages below this are outliers.
$18.66 - $22.42
17% of jobs
$22.42 - $26.18
17% of jobs
The median wage is $27.64 / hr.
$26.18 - $29.94
19% of jobs
$29.94 - $33.70
11% of jobs
$34.95 is the 75th percentile. Wages above this are outliers.
$33.70 - $37.46
6% of jobs
$37.46 - $41.22
8% of jobs
$41.22 - $44.97
5% of jobs
$44.97 - $48.73
4% of jobs
$48.73 - $52.49
2% of jobs
$52.49 - $56.25
1% of jobs
$14
$31
$56
| Aspect | It Support Analyst I | It Support Analyst II |
|---|---|---|
| Required Certifications | CompTIA A+, Network+ (optional) | CompTIA A+, Network+ (preferred), Microsoft certifications |
| Work Environment | Entry-level support, help desk, troubleshooting | Advanced support, system administration, user training |
| Employer & Industry Usage | Common in IT departments across industries | More specialized roles within same environments |
The main difference between It Support Analyst I and It Support Analyst II lies in experience, certifications, and responsibilities. It Support Analyst I typically handles basic troubleshooting and help desk tasks, while It Support Analyst II manages more complex issues, system configurations, and may mentor junior staff. The II level requires more certifications and experience, reflecting a higher skill set within similar work environments.

7.2
Based on 11 frontline employees who took The Breakroom Quiz
135th of 223 rated it services
We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities and the ability to lead projects and mentor junior team members. This is a hybrid position, including onsite support.
Essential Functions:
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.
Answer and respond to and resolve help desk requests in a timely manner.
Analyze and troubleshoot complex technical problems and provide effective solutions.
Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.
Perform routine maintenance on computer systems, such as backups and software updates.
Manage user accounts and permissions across various systems and applications.
Participate in the development and implementation of IT policies and procedures.
Document and maintain a knowledge base of common issues and solutions.
Assist with the testing and implementation of new software and hardware.
24/7 On-Call IT Support rotation.
Travel to client locations in the local area.
Knowledge, Skills, & Abilities:
Education:
Bachelor's degree in computer science, Information Technology, or related field.
2+ years of experience in IT support or related role.
Experience:
Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.
Experience with server administration and virtualization technologies.
Excellent written and verbal communication skills
Requirements:Ability to work independently and in a team environment.
Strong problem-solving and analytical skills.
Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.
Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
Employment Type: FULL_TIMESourced by ZipRecruiter
Health care and social assistance
201 - 500 Employees
Brentwood, TN, US
2010