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It Service Manager Jobs in Riverside, CA (NOW HIRING)

City of Perris

Information Technology Manager

Perris, CA · On-site

$70.72 - $94.78/hr

... manages, and directs the activities and operations of the City's Information Technology Division ... Directs the development, solicitation, and administration of contracts for technology services and ...

City of Perris

Information Technology Manager

Perris, CA · On-site

$70.72 - $94.78/hr

... manages, and directs the activities and operations of the City's Information Technology Division ... Directs the development, solicitation, and administration of contracts for technology services and ...

Executech

IT Service Engineer II

Santa Ana, CA · On-site

Endpoint and device management (Intune policies, device compliance basics, BitLocker recovery ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

City of Norco

IT Technician

Norco, CA · On-site

$64K - $80K/yr

Troubleshoots and repairs hardware and software for PCs; tracks issues to resolution using the City's IT service management (ITSM) ticketing system; schedules and performs routine maintenance of PCs ...

Amentum

Information Technology Manager

Corona, CA · On-site

$177K - $226K/yr

Information Technology Manager Amentum is a global leader in advanced engineering and innovative ... Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract ...

Pae

Information Technology Manager

Corona, CA · On-site

$177K - $226K/yr

Information Technology Manager Amentum is a global leader in advanced engineering and innovative ... Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract ...

Geo-Logic Associates

IT Manager

Ontario, CA · On-site

$120K - $170K/yr

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. IT Manager 2 days ago Requisition ID: 1127 ...

Geo-Logic Associates

IT Manager

Ontario, CA · On-site

$120K - $170K/yr

Identify IT solutions and investments to support executive management team directives. * Advise the data science and AI technologies team on IT topics that support their objectives. * Develop custom ...

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Job Title: IT Support Specialist Location: 1 4410 Myford (Irvine, California) Duration:5 Months ... Experience working in an ITSM tool such as ServiceNow or Jira Service Management. Strong customer ...

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:12 ... Experience working in an ITSM tool such as ServiceNow or Jira Service Management. Strong customer ...

We Are Envoy

IT Manager

Irvine, CA · On-site

$108K - $115K/yr

Provide first-level IT support for hardware, software, and network issues * Troubleshoot and ... Excellent customer service and communication skills * Ability to prioritize and manage multiple ...

UpdatePromise

IT Manager

Hemet, CA

$95K - $116K/yr

Aligning IT infrastructure with current and future business requirements and goals * Managing IT budgets, forecast, handling cash flow and enforcing cost-effectiveness * Evaluating risk, developing ...

Charter Tech Services

Be Seen First

IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

Be able to manage user accounts and policies across multiple systems (Entra AD, Google Workspace ... We service private sector and public sector clients.

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Showing results 21-40

All JobsIt Service JobsIt Service Manager JobsIt Service Manager Jobs in Riverside, CA

It Service Manager information

See Riverside, CA salary details

$27.6K

$108.6K

$166.4K

How much do it service manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for it service manager in Riverside, CA is $108,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,100.00 and $134,600.00 per year, depending on experience, location, and employer.

What is an IT service manager?

An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

What does an IT service manager do?

An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.

What are the key skills and qualifications needed to thrive as an IT service manager, and why are they important?

To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.

What are some common challenges an IT service manager faces when aligning IT services with changing business needs?

IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.

What is the difference between It Service Manager vs Network Administrator?

AspectIt Service ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA Service+CCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service delivery focusCommon in organizations with complex network needs

The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.

How much is an IT Service Manager paid?

The average salary for an IT Service Manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and company size. Certifications like ITIL and strong leadership skills can influence earning potential.
More about It Service Manager jobs

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It Service Manager jobs near you
Infographic showing various It Service Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $108,588 per year, or $52.2 per hour.

Senior IT Program Manager | WMS & EDI

Walnut, CA • On-site

Motion Recruitment Partners, LLC
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Motion Recruitment Partners, LLCexternal

$130K - $160K/yr

Other

Medical, Dental, Vision, PTO

Re-posted 2 days ago

Job description

Senior IT Program Manager, Enterprise Applications
City of Industry, CA
Our client is seeking a Senior IT Program Manager to lead complex technology initiatives across a portfolio of business-critical enterprise applications. This is a full-time, permanent opportunity based in City of Industry, CA, with a hybrid and on-site work environment. You'll oversee cross-functional programs involving enterprise systems, customer integrations, and operational technology while coordinating delivery across internal teams, business stakeholders, and external partners.
This is a highly visible senior individual contributor opportunity for someone who enjoys taking ownership of complex technology initiatives and bringing structure to fast-moving environments. You'll serve as a key connection point between technical teams, business stakeholders, external vendors, customers, and executive leadership. The role offers significant autonomy to improve how projects are prioritized and delivered, build scalable onboarding processes, and help technical teams stay focused on high-value engineering and systems work.
Required Skills & Experience
  • 8+ years of experience in IT program management, project management, technology consulting, systems implementation, or a related delivery-focused role
  • Experience managing multiple concurrent enterprise technology projects and workstreams
  • WMS implementation experience within warehousing, logistics, distribution, or a 3PL environment
  • Experience coordinating WMS customer and/or site implementations and onboarding
  • Experience managing EDI trading-partner onboarding and integrations
  • Understanding of common EDI transactions and workflows within logistics or supply chain environments
  • Experience supporting customer-specific labeling, compliance, or systems requirements
  • Strong customer-facing implementation experience with ownership of requirements, expectations, timelines, and delivery
  • Experience coordinating across technical teams, business stakeholders, customers, and third-party vendors
  • Strong requirements-gathering and documentation skills
  • Experience prioritizing projects and sequencing work across multiple teams and initiatives
  • Demonstrated ability to independently drive projects from intake through completion
  • Exceptional written and verbal communication skills with the ability to work effectively with customers and executive leadership
  • Ability to translate between technical and non-technical stakeholders without needing to be the hands-on engineer
  • Comfortable operating autonomously as a senior individual contributor
  • Familiarity with modern AI productivity tools and experience incorporating them into day-to-day workflows
  • Must be based in Southern California and able to work on-site and hybrid in City of Industry, CA

Desired Skills & Experience
  • Experience with modern enterprise warehouse management systems
  • ERP implementation or migration experience
  • Experience creating standardized customer onboarding or implementation processes
  • Background in management, technology, or supply-chain consulting
  • Experience within logistics, warehousing, distribution, or supply-chain organizations
  • Experience working within a fast-moving or rapidly evolving organization
  • Experience establishing UAT, change-management, release, or production governance processes
  • Experience coordinating third-party technology vendors, project milestones, and deliverables
  • PMP or equivalent project/program management certification
  • Experience with enterprise project-management and IT service-management platforms

What You Will Be Doing
Tech Breakdown
  • 25% Warehouse Management Systems
  • 20% EDI & Systems Onboarding
  • 20% Enterprise Applications
  • 20% Program & Portfolio Management
  • 15% IT Service Management & Systems Governance

Daily Responsibilities
  • 40% Program & Project Delivery
  • 30% Customer-Facing Implementation & Onboarding
  • 20% Portfolio Prioritization, Requirements & Vendor Coordination
  • 10% Executive & Team Collaboration

The Offer
  • $130,000-$160,000 base salary
  • Target annual bonus
  • Equity
  • Full-time, permanent employment

Benefits
  • Medical, Dental, and Vision Insurance
  • Vacation Time
  • Bonus Eligibility
  • Equity

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Apply