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It Service Manager Jobs in Riverside, CA (NOW HIRING)

Information Technology Manager Amentum is a global leader in advanced engineering and innovative ... Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract ...

Deskside IT Technician

Irvine, CA · On-site

$30 - $35/hr

Prioritize IT Service requests and escalate issues appropriately * Work directly with hardware and software vendors to resolve complex issues with the user's computer system * Maintain and manage ...

Deskside IT Technician

Irvine, CA

$21.50 - $27.50/hr

Prioritize IT Service requests and escalate issues appropriately * Work directly with hardware and software vendors to resolve complex issues with the user's computer system * Maintain and manage ...

IT Intern

Irvine, CA · On-site

$25 - $35/hr

Description IT Intern The IT Intern will participate in a Rotational IT Foundations Program ... service desk tools * Experience with ticketing systems, device imaging, or asset management ...

IT Intern The IT Intern will participate in a Rotational IT Foundations Program designed to ... service desk tools * Experience with ticketing systems, device imaging, or asset management ...

IT Internship 2026

Irvine, CA · On-site

$16 - $21.50/hr

Under supervision of the Services Manager of Information Technology, the IT Services Intern of Withum provides operational support to the entire IT Organization and, potentially, first and second ...

New

IT Manager

Hemet, CA

$95.30K - $116.90K/yr

Aligning IT infrastructure with current and future business requirements and goals * Managing IT budgets, forecast, handling cash flow and enforcing cost-effectiveness * Evaluating risk, developing ...

IT Internship 2026

Irvine, CA · On-site

$16 - $21.50/hr

Under supervision of the Services Manager of Information Technology, the IT Services Intern of Withum provides operational support to the entire IT Organization and, potentially, first and second ...

IT Internship 2026

Irvine, CA

$16 - $21.25/hr

Under supervision of the Services Manager of Information Technology, the IT Services Intern of Withum provides operational support to the entire IT Organization and, potentially, first and second ...

New

Responsibilities The IT Specialist is responsible for responding to inquiries and requests for ... Logs all service desk email requests into Incident Management System (ServiceNow) 3. Incident ...

Responsibilities The IT Specialist is responsible for responding to inquiries and requests for ... Logs all service desk email requests into Incident Management System (ServiceNow) 3. Incident ...

Responsibilities The IT Specialist is responsible for responding to inquiries and requests for ... Logs all service desk email requests into Incident Management System (ServiceNow) 3. Incident ...

Responsibilities The IT Specialist is responsible for responding to inquiries and requests for ... Logs all service desk email requests into Incident Management System (ServiceNow) 3. Incident ...

Responsibilities The IT Specialist is responsible for responding to inquiries and requests for ... Logs all service desk email requests into Incident Management System (ServiceNow) 3. Incident ...

Responsibilities The IT Specialist is responsible for responding to inquiries and requests for ... Logs all service desk email requests into Incident Management System (ServiceNow) 3. Incident ...

Responsibilities The IT Specialist is responsible for responding to inquiries and requests for ... Logs all service desk email requests into Incident Management System (ServiceNow) 3. Incident ...

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Showing results 1-20

It Service Manager information

See Riverside, CA salary details

$27.6K

$108.6K

$166.4K

How much do it service manager jobs pay per year?

As of May 29, 2026, the average yearly pay for it service manager in Riverside, CA is $108,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,100.00 and $134,600.00 per year, depending on experience, location, and employer.

What Is an IT Service Manager?

An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

What are the key skills and qualifications needed to thrive as an IT Service Manager, and why are they important?

To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.

What are some common challenges an IT Service Manager faces when aligning IT services with changing business needs?

IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.

What does an IT Service Manager do?

An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.

What is the difference between It Service Manager vs Network Administrator?

AspectIt Service ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA Service+CCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service delivery focusCommon in organizations with complex network needs

The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.

What are popular job titles related to It Service Manager jobs in Riverside, CA? For It Service Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching It Service Manager jobs in Riverside, CA look for? The top searched job categories for It Service Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for It Service Manager jobs? Cities near Riverside, CA with the most It Service Manager job openings:
Information Technology Manager

Information Technology Manager

Pae

Corona, CA

$177K - $226K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Information Technology Manager

Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success.Headquartered in Chantilly, Virginia, we have approximately 50,000employees in more than 70 countries across all 7 continents.

Amentum is seeking an Information Technology Manager for a large-scale contract operated near the Riverside metro area.

We are pipelining candidates for a future contract award.

The candidate will perform the following duties:

  • Responsible for overall information technology and network operations.
  • Establishes and administers the overall strategies and procedures for the operation and maintenance of information technology assets.
  • Develops and implements network operations program.
  • Develops budgets/policies/procedures to support information technology and network infrastructure.
  • Other duties as assigned.

Required Qualifications:

  • Bachelor's degree in information technology or related field
  • Seven (7) years of information technology experience with DoD efforts
  • Five (5) years of managerial experience with DoD efforts
  • Experience managing dispersed workforce in support of securing an integrated network as well as a dispersed group of networks
  • Possess an ITIL 4 Foundational or a higher certification
  • Active TOP SECRET US Government Clearance. Note: US Citizenship is required to maintain a TOP SECRET Clearance.

Preferred Qualifications:

  • Advanced degree in Information Technology or related field

Work Environment:

  • This position is performed in a traditional office environment.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Compensation and Benefits

Hiring salary range is $177k-$226K (Salary to be determined by the education, experience, knowledge, skills, and the abilities of the applicant internal equity, and alignment with market data.)

This position includes a competitive benefits package. For more detailed information on our benefits and what it is like to work for Amentum: Please visit our careers site: www.amentumcareers.com

Compensation Details:

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

  • Health, dental, and vision insurance

  • Paid time off and holidays

  • Retirement benefits (including 401(k) matching)

  • Educational reimbursement

  • Parental leave

  • Employee stock purchase plan

  • Tax-saving options

  • Disability and life insurance

  • Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

03/13/2026 - Until Filled

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language atLabor Laws Posters.