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It Service Manager Jobs in Simi Valley, CA (NOW HIRING)

GovCIO

IT Service Technician

Los Angeles, CA · On-site

$25.50/hr

... IT Service Technician to provide onsite support for our federal customer. This position will be ... Manage user relocation requests * Ensure devices are properly encrypted. * Local On-Site Cabling

Navstar

IT Service Technician

Los Angeles, CA · On-site

IT Service Technician GovCIO is currently hiring for an IT Service Technician to provide onsite ... Manage user relocation requests * Ensure devices are properly encrypted. * Local On-Site Cabling

New

WithumSmith+Brown

IT Service Analyst II

Los Angeles, CA · On-site

$65K - $70K/yr

Supported by IT team members and management in other Withum offices, this individual is accountable for providing outstanding customer service, technical support to staff throughout the Firm and ...

WithumSmith+Brown

IT Service Analyst II

Los Angeles, CA · On-site

$65K - $70K/yr

Supported by IT team members and management in other Withum offices, this individual is accountable for providing outstanding customer service, technical support to staff throughout the Firm and ...

Govcio LLC

IT Service Technician

Los Angeles, CA · On-site

$25.50/hr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal ... Manage user relocation requests * Ensure devices are properly encrypted. * Local On-Site Cabling

Withum

IT Service Analyst II

Los Angeles, CA · On-site

$65K - $70K/yr

Supported by IT team members and management in other Withum offices, this individual is accountable for providing outstanding customer service, technical support to staff throughout the Firm and ...

Hadrian Automation

Manager, IT Operations

Los Angeles, CA · On-site

$15K - $205K/yr

We are seeking an experienced Service Desk Manager to lead our IT support function and deliver a high-quality support experience for employees across the organization. This role is responsible for ...

Parallel Systems

IT Manager

Los Angeles, CA

$102.40K - $125.50K/yr

IT Manager Parallel Systems is seeking an experienced, hands-on IT Manager to own and scale the ... Own device management and internal MDM services across all endpoints * Establish, document, and ...

Parallel Systems Corp

IT Manager

Los Angeles, CA · On-site

$102.40K - $125.50K/yr

Own device management and internal MDM services across all endpoints * Establish, document, and ... Define, track, and report IT performance metrics such as uptime, ticket SLAs, security incidents ...

Parallel Systems

IT Manager

Los Angeles, CA

$102.40K - $125.50K/yr

Own device management and internal MDM services across all endpoints * Establish, document, and ... Define, track, and report IT performance metrics such as uptime, ticket SLAs, security incidents ...

Parallel Systems

IT Manager

Los Angeles, CA · On-site

$102.40K - $125.50K/yr

Own device management and internal MDM services across all endpoints * Establish, document, and ... Define, track, and report IT performance metrics such as uptime, ticket SLAs, security incidents ...

Hygiena LLC

Manager, IT Services & Support

Camarillo, CA · On-site

$105K - $130K/yr

In providing the highest quality products & service * Being a leader in innovation * Having a ... We are looking for a Manager, IT Services & Support, to join our team in Camarillo! This is a ...

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It Service Manager information

See Simi Valley, CA salary details

$27.4K

$107.4K

$164.7K

How much do it service manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it service manager in Simi Valley, CA is $107,446.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,200.00 and $133,200.00 per year, depending on experience, location, and employer.

What Is an IT Service Manager?

An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

What are the key skills and qualifications needed to thrive as an IT Service Manager, and why are they important?

To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.

What are some common challenges an IT Service Manager faces when aligning IT services with changing business needs?

IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.

What does an IT Service Manager do?

An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.

What is the difference between It Service Manager vs Network Administrator?

AspectIt Service ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA Service+CCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service delivery focusCommon in organizations with complex network needs

The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.

More about It Service Manager jobs
What cities near Simi Valley, CA are hiring for It Service Manager jobs? Cities near Simi Valley, CA with the most It Service Manager job openings:
It Service Manager jobs near you
ServiceNow IT Service Management

ServiceNow IT Service Management

Syntricate Technologies

Culver City, CA • On-site

$59 - $81/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Position- ServiceNow IT Service Management
Duration-Contract
Location- Culver City, CA
JD
  • candidate should have strong background in IT service management (ITSM), Governance ,risk and compliance (GRC) and security operations.
  • The role involves configuring and implementing servicenow solutions to meet our organizational needs.

Regards,
Pallavi Verm
Sr. Technical Recruiter | Syntricate Technologies Inc.
Direct : 781-552-4333 |
Email : pallavi@syntricatetechnologies.com | Web: www.syntricatetechnologies.com
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