1

It Problem Manager Jobs in Oregon (NOW HIRING)

IT Manager

Tigard, OR · On-site

$80 - $100/hr

Develop and maintain IT procedures, documentation, and service standards. * Monitor and improve ... Strategic thinking and problem solving * Decision-making and accountability * Change management

Conduct root cause analysis for quality escapes using structured problem-solving. Forecast and ... Our commitment We believe it is important for every person to feel valued, included, and empowered ...

Demonstrated strategic thinking and problem-solving skills Demonstrated communication skills, both ... As is a candidate with knowledge of IT release processes and some SAP understanding. Typically ...

IT Manager

Tigard, OR · On-site

$100K - $123K/yr

Leadership & Team Development • Hire, coach, develop, and supervise IT and software support staff ... and problem solving • Decision-making and accountability • Change management • Vendor ...

IT Manager

Tigard, OR · On-site

$100K - $123K/yr

Leadership & Team Development · Hire, coach, develop, and supervise IT and software support staff ... problem solving · Decision-making and accountability · Change management · Vendor management and ...

... with it. UCT is a diverse workplace where every talented employee is committed to continuous ... Partnering across operations, engineering, and supply chain, the manager leads structured problem ...

... with it. UCT is a diverse workplace where every talented employee is committed to continuous ... Partnering across operations, engineering, and supply chain, the manager leads structured problem ...

Quality Manager

Hillsboro, OR · On-site

$80 - $100/hr

... with it. UCT is a diverse workplace where every talented employee is committed to continuous ... Partnering across operations, engineering, and supply chain, the manager leads structured problem ...

Renewals Manager

OR · On-site +1

... IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its ... One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the ...

We believe it takes all of us to bring our shared ambition to life, and each person is unique in ... Support change, release, and problem management processes , including deployment validation ...

We're a team of problem-solvers, go-getters, and builders. And we're looking for teammates who take ... it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and ...

We're a team of problem-solvers, go-getters, and builders. And we're looking for teammates who take ... it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and ...

... problem-solving, appropriate escalations, etc What it takes to catch our eye: * 3-5+ years of ... Strong project management and time management skills - can stay organized and manage multiple ...

Showing results 21-40

It Problem Manager information

See Oregon salary details

$21.1K

$79K

$145.9K

How much do it problem manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for it problem manager in Oregon is $78,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $95,200.00 per year, depending on experience, location, and employer.

What is an IT Problem Manager?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What are popular job titles related to It Problem Manager jobs in Oregon?

For It Problem Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching It Problem Manager jobs in Oregon look for?

The top searched job categories for It Problem Manager jobs in Oregon are:

What cities in Oregon are hiring for It Problem Manager jobs?

Cities in Oregon with the most It Problem Manager job openings:

Infographic showing various It Problem Manager job openings in Oregon as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $78,998 per year, or $38 per hour.

Program Coordinator - Non-IT 3 [212799]

Aquent Talent

Beaverton, OR • On-site

$36 - $40/hr

Temporary

Medical, Dental, Vision, Retirement

Posted 3 days ago

New


Job description

We are looking for a highly organized and detail-oriented Program Coordinator with a passion for learning and development? Step into a pivotal role where your operational expertise will directly shape the learning experiences of a dynamic product creation organization. You’ll be instrumental in ensuring the seamless execution of impactful training programs, driving skill advancement, and fostering a culture of innovation that touches every aspect of product excellence. Your contributions will directly enhance the capabilities of teams, accelerating development and bringing transformative ideas to life.

What You Will Do

  • Serve as a key operational partner, ensuring the effective planning, coordination, and execution of learning programs, content development initiatives, and learner experiences.
  • Manage processes, maintain operational standards, and drive efficiencies that improve program delivery and scalability.
  • Enhance the accessibility, awareness, and adoption of technical training resources.
  • Contribute to continuous improvement initiatives, leveraging data, feedback, and process optimization to elevate learning experiences and strengthen technical expertise across the organization.
  • Collaborate with teammates and technical subject matter experts to support the development, delivery, and continuous improvement of learning experiences aligned to technical priorities and organizational needs.
  • Coordinate and launch instructor-led, virtual, eLearning, and immersive training programs that build technical capabilities across the product creation organization.
  • Ensure learning experiences are engaging, accessible, and effective in driving skill development and business impact through strong execution, organization, and partnership.
  • Support the preparation, delivery, and evaluation of learning programs and training experiences and initiatives.
  • Coordinate instructional activities, exercises, and logistics for classes and programs.
  • Assist in gathering feedback, developing criteria, and evaluating training effectiveness to inform content and experience improvements.
  • Maintain and update learning content, resources, and training materials under the guidance of team leads.
  • Help develop and maintain supplemental learning assets, including job aids, checklists, quick reference guides, and user resources.
  • Manage project plans, program playbooks and documentation, and operational processes to support successful program delivery.
  • Create communications, schedules, dashboards, and status updates that provide visibility into program milestones and progress for team and stakeholders.
  • Document meeting outcomes, decisions, action items, and next steps, ensuring timely communication with subject matter experts and stakeholders.
  • Monitor project timelines and deliverables to completion with proactive communication with project sponsors, teammates, and stakeholders.
  • Support the implementation and continuous improvement of operational processes, standards, and best practices.
  • Research and evaluate learning technologies, digital tools, and platforms that enhance and modernize learner engagement, accessibility, training content, and delivery effectiveness.
  • Coordinate classroom operations, including training materials, inventory, supplies, AV prep, learning environment, and instructor readiness.
  • Ensure inclusive learning practices across learning experiences and resources.
  • Partner with leaders and internal experts throughout Design, Innovation, and Operations organizations.

What You Bring

  • 3-4 years of experience in Program Management or Operations and logistics in a learning environment.
  • Associate’s degree or 4+ years of equivalent education, experience, and training.
  • Strong project management skills, including the ability to prioritize effectively and deliver outcomes.
  • Ability to manage and adapt to changing priorities quickly.
  • Excellent attention to detail; highly organized and analytical.
  • Strong creative problem-solving and critical thinking skills, with a demonstrated ability to identify needs, research solutions, and drive appropriate actions.
  • Proficiency with MIRO and Airtable, whiteboarding and database tools.
  • Proficiency with Adobe Creative Suite programs (InDesign, Illustrator, Premier) and Microsoft Office Suite (PowerPoint and Advanced Excel).
  • Strong communication, collaboration, and presentation skills.
  • Dynamic self-starter with a strong results orientation.
  • A background on a training team is very helpful.

Bonus Points

  • Learning and development experience.
  • Adobe LMS and Articulate Rise360 experience.
  • Workday experience.

About Aquent:

Aquent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

#LI-AJ1


Client Description

Global leader in athletic footwear, apparel, and equipment. Our client focuses on innovation, performance, and marketing, partnering with top athletes and teams. The company emphasizes sustainability and digital advancements to enhance the sports experience.

#LI-Onsite