ZipRecruiter

Log In

1

It Problem Manager Jobs in Portland, OR (NOW HIRING)

Ralliant

IT Service Operations Lead

Beaverton, OR · On-site

Partner with IT and business stakeholders to ensure IT services align to operational and strategic priorities. Incident & Problem Management * Lead the incident management lifecycle, ensuring timely ...

nLIGHT

Sr. Manager IT Infrastructure

Camas, WA · Hybrid

Provides technical leadership and guidance to IT teams, including support for complex ... Strong problem-solving, analytical, and decision-making skills * Excellent communication skills and ...

nLIGHT

Sr. Manager IT Infrastructure

Camas, WA · Hybrid

Provides technical leadership and guidance to IT teams, including support for complex ... Strong problem-solving, analytical, and decision-making skills * Excellent communication skills and ...

nLIGHT

Sr. Manager IT Infrastructure

Camas, WA · Hybrid

Provides technical leadership and guidance to IT teams, including support for complex ... Strong problem-solving, analytical, and decision-making skills * Excellent communication skills and ...

nLIGHT

Sr. Manager IT Infrastructure

Camas, WA · On-site

Provides technical leadership and guidance to IT teams, including support for complex ... Strong problem-solving, analytical, and decision-making skills * Excellent communication skills and ...

Protingent

IT Specialist

Woodland, WA · On-site

$65K - $80K/yr

Proactive monitoring, error logging, fault tracking and problem management to ensure optimum service availability * Perform IT daily checks ensuring results are fully documented issues arising are ...

BBQ Holdings

IT Service Management Lead

Vancouver, WA · On-site

$115K - $120K/yr

Promote a culture of change discipline and accountability across IT and business teams. ITSM Process Ownership (Incident & Problem) * Oversee and improve Incident and Problem Management processes ...

Papa Murphy's

IT Service Management Lead

Vancouver, WA · On-site

$115K - $120K/yr

Promote a culture of change discipline and accountability across IT and business teams. ITSM Process Ownership (Incident & Problem) * Oversee and improve Incident and Problem Management processes ...

BBQ Holdings

IT Service Management Lead

Vancouver, WA · On-site

$115K - $120K/yr

Promote a culture of change discipline and accountability across IT and business teams. ITSM Process Ownership (Incident & Problem) * Oversee and improve Incident and Problem Management processes ...

Autodesk

Sr. Technical Account Manager

Portland, OR

Taking a problem management approach, find opportunities for improvement initiatives * Partner with customer's IT and design groups to ensure successful and efficient installation, licensing, and ...

Wipro

SECURITY ARCHITECT L2

Vancouver, WA · On-site

$68.75 - $88.75/hr

... management, problem management etc. • Provide assistance for disaster recovery in the event of ... current and future IT needs • Stakeholder coordination & audit assistance • Liaise with ...

IT Labs

Lead Data Engineer

Portland, OR · Remote

$117K - $140K/yr

About the Role At IT Labs, we are looking for an experienced Lead Data Engineer to support one of ... Establish and promote best practices for data governance, lineage tracking, metadata management ...

Trimble

Product Manager

Lake Oswego, OR

Whether it's helping customers build and maintain infrastructure, design and construct buildings ... Strong problem-solving skills with a passion for delivering "visionary pragmatist" results ...

next page

Showing results 1-20

All JobsIt Problem Manager JobsIt Problem Manager Jobs in Portland, OR

It Problem Manager information

See Portland, OR salary details

$21.2K

$79K

$146K

How much do it problem manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for it problem manager in Portland, OR is $79,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $95,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What are IT Problem Managers?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.
What are popular job titles related to It Problem Manager jobs in Portland, OR? For It Problem Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching It Problem Manager jobs in Portland, OR look for? The top searched job categories for It Problem Manager jobs in Portland, OR are:
It Problem Manager jobs near you
Infographic showing various It Problem Manager job openings in Portland, OR as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $79,035 per year, or $38 per hour.
Project Manager - Non-IT 5

Project Manager - Non-IT 5

Russell, Tobin & Associates

Beaverton, OR • On-site

$60 - $65/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Our client, a global consumer durable company, is seeking a  Project Manager – Non-IT 5
Apply today for consideration!
Job Title: Project Manager – Non-IT 5
Location: Beaverton, OR (Onsite)
Duration: 6-Month  Contract
Pay range: $60 to $65 per hour (DOE)
Job Description:
  • Lead strategic project management efforts supporting product releases, marketing initiatives, and business growth programs.
  • Develop and maintain comprehensive project schedules, timelines, and deliverables.
  •  Coordinate cross-functional teams and stakeholders to ensure successful project execution.
  • Drive stakeholder engagement, accountability, and alignment across multiple business units.
  • Introduce and implement new tools, processes, and best practices to improve project outcomes.
  • Identify project risks, dependencies, and critical business decisions while driving actionable resolutions.
  • Support high-visibility initiatives involving key retail partners including Foot Locker and Dick''s Sporting Goods.
  • Manage project communications, status reporting, and executive-level presentations.
  • Ensure projects remain on track while adapting to changing business priorities and requirements.
  • Collaborate with internal and external stakeholders to achieve strategic business objectives and successful product launches.
Qualifications:
  • Bachelor''s degree or equivalent work experience.
  • 10+ years of experience in strategic project management, product releases, and marketing initiatives.
  • Proven experience managing complex, cross-functional projects in large enterprise environments.
  • Experience supporting Fortune 500 clients, organizations, or accounts.
  • Strong expertise in project planning, scheduling, stakeholder management, and program execution.
  • Exceptional communication, organizational, and problem-solving skills.
  • Ability to thrive in fast-paced environments and manage multiple priorities simultaneously.
  • Strong critical thinking, strategic planning, and decision-making capabilities.
Preferred Qualifications:
  • Executive-level communication and presentation development experience.
  • Executive stakeholder management experience.
  • Experience working with major consulting firms
  • PMP Certification preferred.
  • Airtable experience preferred.
  • Previous experience with retail, footwear, apparel, sporting goods, or consumer products industry preferred.
 
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Equal Employment Opportunity
Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance Employment
Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. 
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
#LI-GS3
#RTA
#RTA-ZR
Russell Tobin logo

About Russell Tobin

Sourced by ZipRecruiter

Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2010

View All Russell Tobin Jobs

Apply