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It Level 2 Jobs (NOW HIRING)

Polaris Healthcare

Help Desk Level 2 IT

Nanuet, NY

$70K - $85K/yr

Here is the generated Help Desk Level 2 IT Polaris Healthcare Bardonia, NY Full-Time We are seeking a skilled Help Desk Level 2 IT professional to join our team at Polaris Healthcare. As a Level 2 ...

Polaris Healthcare

Help Desk Level 2 IT

Bardonia, NY · On-site

$85K/yr

) Here is the generated Help Desk Level 2 IT Polaris Healthcare Bardonia, NY Full-Time We are seeking a skilled Help Desk Level 2 IT professional to join our team at Polaris Healthcare. As a Level 2 ...

Polaris Healthcare

Help Desk Level 2 IT

Bardonia, NY

$70K - $85K/yr

Here is the generated Help Desk Level 2 IT Polaris Healthcare Bardonia, NY Full-Time We are seeking a skilled Help Desk Level 2 IT professional to join our team at Polaris Healthcare. As a Level 2 ...

Polaris Healthcare

Help Desk Level 2 IT MA

Foxboro, MA

$70K - $85K/yr

Help Desk Level 2 IT Polaris Healthcare Foxborough, MA Full-Time We are seeking a skilled Help Desk Level 2 IT professional to join our team at Polaris Healthcare. As a Level 2 IT support specialist ...

Polaris Healthcare

Help Desk Level 2 IT MA

Foxboro, MA

$70K - $85K/yr

Help Desk Level 2 IT Polaris Healthcare Foxborough, MA Full-Time We are seeking a skilled Help Desk Level 2 IT professional to join our team at Polaris Healthcare. As a Level 2 IT support specialist ...

Polaris Healthcare

Help Desk Level 2 IT MA

Foxboro, MA · On-site

$85K/yr

) Help Desk Level 2 IT Polaris Healthcare Foxborough, MA Full-Time We are seeking a skilled Help Desk Level 2 IT professional to join our team at Polaris Healthcare. As a Level 2 IT support specialist ...

Providence Consulting

$21.75 - $30/hr

The IT Level 2 Technician is responsible for providing technical expertise and troubleshooting services to clients in a fast-paced, customer-oriented IT environment. This role requires front-line ...

TeamLogic IT

Level II Technician

Campbell, CA · On-site

$45/hr

IT Technicians are expected to display good interpersonal skills as they will interact with ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

TeamLogic IT

Level II Technician

Yonkers, NY · On-site

$65K/yr

IT Technicians are expected to display good interpersonal skills as they will interact with ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

TeamLogic IT

Level II Technician

Staten Island, NY · On-site

$60K - $90K/yr

IT Technicians are expected to display good interpersonal skills as they will interact with ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

TeamLogic IT

Level II Technician

Pingree Grove, IL · On-site

$41K - $50K/yr

IT Technicians are expected to display good interpersonal skills as they will interact with ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

TeamLogic IT

Level II Technician

Jacksonville, FL · On-site

$56K - $63K/yr

IT Technicians are expected to display good interpersonal skills as they will interact with ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

TeamLogic IT

Level II Technician

Durham, NC · On-site

$20/hr

IT Technicians are expected to display good interpersonal skills as they will interact with ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

TeamLogic IT

Level II Technician

Cincinnati, OH · On-site

$50K - $65K/yr

At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance ... Summary We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to ...

TeamLogic IT

Level II Technician

Sarasota, FL · On-site

$45K - $65K/yr

IT Technicians are expected to display good interpersonal skills as they will interact with ... n II Responsibilities: * Provide technical support via phone, web portal, and email to ensure ...

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All JobsIt Level 2 Jobs

It Level 2 information

See salary details

$15

$39

$62

How much do it level 2 jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for it level 2 in the United States is $39.21, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.15 per hour, depending on experience, location, and employer.

What is the difference between It Level 2 vs It Support Specialist?

AspectIt Level 2It Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentInternal IT teams, help desksHelp desks, customer support centers
Industry UsageIT departments across various industriesCustomer service and technical support roles
Common Search IntentTechnical troubleshooting, escalationCustomer issue resolution, support tasks

It Level 2 roles typically involve more advanced technical troubleshooting within internal IT teams, requiring certifications like CompTIA A+ and Network+. It Support Specialists focus on customer-facing support, often with similar certifications but emphasizing communication skills. Both roles are essential in IT support but differ mainly in scope and environment.

More about It Level 2 jobs
What job categories do people searching It Level 2 jobs look for? The top searched job categories for It Level 2 jobs are:
It Level 2 jobs near you
Infographic showing various It Level 2 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $81,567 per year, or $39.2 per hour.

IT Level Two Support Engineer for MSP

Consulting Technology Company

Ronkonkoma, NY • On-site

$70K - $95K/yr

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Free food & snacks
  • Health insurance
  • Paid time off
  • Training & development

We are seeking a highly motivated and experienced Support/Field Service Technician to join our expanding team on Long Island. You will troubleshoot client issues from our main office via chat or over the phone utilizing remote tools. When needed, you will travel to site locations for installations, maintenance, and repair of desktops, VoIP phones and networks.
*This is not an entry level position. You must have real experience and will be expected to be productive from the beginning.

Duties and Responsibilities (not comprehensive of all tasks) 

· Diagnose and resolve IT related hardware, software, and network issues
· Configuration and installation of new IT equipment at client locations
· Installation, setup, and support of VoIP systems
· Configure user accounts in Active Directory, O365 and other applications
· Track customer issues and resolutions in our ticketing system
· Proactively monitor, manage, and support client networks
· Perform software and hardware updates and maintenance
· Investigate security breaches and vulnerabilities
· Collaborate with other team members to solve complex issues
· Recommend hardware and software improvements to clients
· Monitor data backups and perform file restorations or disaster recovery
· Rebuild/re-image computers and transferring/saving user profiles and data
· Resolve virus and malware issues
· VPN setup and troubleshooting
· Backup/Restoration and Disaster Recovery
Requirements and Qualifications

· At least 2 yrs. experience in an IT support related position
· ConnectWise and MSP experience +++
· Cisco and Meraki experience +++
· Thorough knowledge of Windows 10 and Mac OS X
· Cybersecurity experience or certification a plus, but not required.
· Familiarity with mobile devices such as iPhones, iPads, Android, etc.
· Prior knowledge of service ticketing systems
· Experience installing firewalls, routers, switches, IP cameras, phone systems and wireless access points
· Running and terminating low voltage wiring (Cat cable, RJ45, RJ11)
· Professional attitude and appearance
· Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations
· Availability during weekday business hours and a rotating on-call schedule, if needed
· Must have a reliable vehicle and be available to travel within an assigned geographical region
Desired Qualities and Skills

· Strong troubleshooting and critical thinking skills
· Ability to multitask, prioritize, and manage time efficiently
· Excellent verbal and written communication skills
· Self-motivated with the ability to work in a fast-paced environment
Why work here

We offer a great opportunity to learn and be exposed to many different facets of the IT landscape. Our technicians are not pigeonholed into a narrow field of support. All our technicians are expected to be able to support every service we offer. Training is encouraged as well as use of our in-house lab to further broaden their knowledge.