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It Level 2 Jobs (NOW HIRING)

TeamLogic IT

Level II Technician

Sarasota, FL · On-site

$45K - $65K/yr

IT Technicians are expected to display good interpersonal skills as they will interact with ... n II Responsibilities: * Provide technical support via phone, web portal, and email to ensure ...

TeamLogic IT

Level II Technician

Fort Mill, SC · On-site

$60K - $65K/yr

Compensation: $60,000.00 - $65,000.00 per year Our growth isn't measured in numbers, it's an ... As a result, we are constantly providing our teams with the highest level of support, training and ...

TeamLogic IT

MSP Level II Technician

Bountiful, UT · On-site

$50K - $65K/yr

Wellness resources Level 2 MSP Technician - Job Summary We're looking for a skilled Level 2 Managed ... This role focuses on troubleshooting complex IT issues, maintaining secure and reliable systems ...

TeamLogic IT

MSP Level II Technician

Bountiful, UT · On-site

TeamLogic IT is seeking a skilled Level 2 Managed IT Services Technician to support small-to-mid-size business clients. This role focuses on troubleshooting complex IT issues, maintaining secure ...

TeamLogic IT

MSP Level 2 Technician

Winter Park, FL · On-site

$23 - $33/hr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

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It Level 2 information

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How much do it level 2 jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for it level 2 in the United States is $39.21, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.15 per hour, depending on experience, location, and employer.

What is the difference between It Level 2 vs It Support Specialist?

AspectIt Level 2It Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentInternal IT teams, help desksHelp desks, customer support centers
Industry UsageIT departments across various industriesCustomer service and technical support roles
Common Search IntentTechnical troubleshooting, escalationCustomer issue resolution, support tasks

It Level 2 roles typically involve more advanced technical troubleshooting within internal IT teams, requiring certifications like CompTIA A+ and Network+. It Support Specialists focus on customer-facing support, often with similar certifications but emphasizing communication skills. Both roles are essential in IT support but differ mainly in scope and environment.

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What job categories do people searching It Level 2 jobs look for? The top searched job categories for It Level 2 jobs are:
It Level 2 jobs near you
Infographic showing various It Level 2 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,567 per year, or $39.2 per hour.

Level II Technician

TeamLogic IT

Sarasota, FL • On-site

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Replies within 24 hours
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

Summary
The IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels and customers daily.
IT Technician II Responsibilities:
  • Provide technical support via phone, web portal, and email to ensure timely and effective resolution of end-user issues.
  • Set up and provision systems for new hires, including hardware and software installation.
  • Prioritize and manage service requests and incidents according to defined SLAs.
  • Utilize remote tools and diagnostics to troubleshoot and resolve support requests efficiently.
  • Perform hands-on technical support for hardware repairs, peripheral installations, and other on-site fixes as needed.
  • Install and configure hardware and software across network infrastructure devices, including antivirus updates and security compliance.
  • Administer servers and IT systems using Active Directory, File & Print services, DNS, and DHCP.
  • Conduct preventative maintenance on workstations, printers, and peripherals while ensuring company safety and security standards are met.

IT Technician II Qualifications:
  • College diploma or university degree in the field of Computer Science and/or 3 years equivalent work experience.
  • Experience with Office 365 administration, Windows 7, Server and Mac OS
  • Active Directory knowledge, Kaseya RMM and Autotask PSA experience is a plus
  • CompTIA A+ and/or CompTIA Network+ preferred
  • Some knowledge and understating of networking devices and appliances.
  • Valid Driver License and ability to drive to customer locations when required.

Benefits/Perks
  • Flexible Scheduling
  • Career Advancement Opportunities
  • Competitive Compensation
  • People First Culture

Company Overview
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Full Background Check and References Required
Compensation: $45,000.00 - $65,000.00 per year
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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